Find reviews that mention:
8.0
Pick up could have been betterReviewed 26 Jan 2023
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2.0
Avis canceled my reservation and didn’t have a vehicle for me. Priceline and Kayak still had the reservation as active but Avis wouldn’t honor it. There were no cars in all of Miami so I had to Uber 40 minutes to Fort Lauderdale to get a car just to turn back around and drive to Key West. No one at Priceline or Avis was helpful and Kayak is closed on Sunday. Highly do not recommend booking a car through a third party.Reviewed 11 Apr 2022
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2.0
The car option was not available upon pickup….Reviewed 1 Jan 2022
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10.0
Sam the manager of the location was the most accommodating he could be. He was always profesional and interested in helping to the best of his ability’s..Reviewed 20 Nov 2021
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3.9
I paid for cwd when booking car on line. I was shocked not to find it on my contract I am going to challenge the situation It's Miami where they try to fool youReviewed 19 Jul 2021
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10.0
Pros:Rapid, no fee extraReviewed 25 Jan 2021
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4.0
Cons:I paid a lot extra for a convertible. However, when I arrived there was no convertible available and I had to take another car.Reviewed 29 Nov 2020
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2.0
They had no cars!Cons:We had a reservation. Avis even said they had our reservation. But they had no cars. So, yeah, that wasn't ver helpful.Reviewed 2 Jan 2018
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8.0
Pros:QuicknessReviewed 3 Oct 2017
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6.8
Pros:Easy of pickup/returnCons:That it was not possible to drop off the car at the end of the rental. I had to keep the car overnight at my own expense.Reviewed 8 Jul 2017
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7.6
Bait and switchPros:Nothing good to sayCons:The lady wanted to put us in a beatle. I ordered 5 passenger car with two bags. She wanted to make us pay $70 more for a similar car. I showed her what we ordered and insisted she upgrade us if she didn't have what we ordered. After threats to call Avis and complain she then was able to find a car and keep the original price. Not happy with how she handled herself or represented the company. Your staff needs to be retrained. I will question if I will use your company again because of how we were treated.Reviewed 4 Jul 2017
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8.4
Cons:long wait to get carReviewed 25 Apr 2017
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