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The James Chicago
Top Business Hotel

55 East Ontario, Chicago, IL 60610, United States
+1 312 337 1000

₹ 7,764+

Overall guest ratings

8.8/10 Excellent
based on 1,483 reviews

Review highlights

  • 9.7
  • 9.7
  • 6.8
  • 6.7

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    The James Chicago - which received recognition on Travel and Leisures Worlds Best Awards - is located on the corner of Rush and Ontario streets steps from Chicagos famous Michigan Avenue shopping district and renowned museums. The 297-room hotel is known for its signature blend of guest-centric service; warmly modern design and liberated touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Perfect for corporate and social events - The James features 7000 square feet of naturally lit state-of-the-art special event space from leather upholstered seating to the latest in technology such as built-in surround sound and HD SMART TVs. Experience The James as a culinary destination with signature restaurant - Primehouse - named number 1 Steakhouse in Chicago - Primehouse Bar - a perfect spot to enjoy weekly happy hour specials or a full meal - and The Patio - a seasonal alfresco dining spot. All corporate events provide restaurant-style dining menus custom created by the acclaimed steakhouse. Other highlights include space accommodations ranging from 10 to 300 guests; on-site audio/visual team; complimentary business networking lounge; and a dedicated Conference Services Manager to ensure the success of each event from start to finish regardless of the size.

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    The James Chicago

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,483 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.6 "76% were happy with the room service."
      7.6 "Housekeeping was great, according to 76%."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.1 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.0 "Only 60% thought the shower was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Internet is average."
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    Overall rating

    8.4 Excellent
    based on 815 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 6.3 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.6 "Breakfast is mediocre."
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    Overall rating

    8.9 Excellent
    based on 341 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.6 "Terrific location."
    • 7.7 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.9 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 6.0 "Internet is average."
    • 5.7 "Breakfast is mediocre."
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    Overall rating

    8.6 Excellent
    based on 207 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      8.0 "80% said rooms were clean."
    • 7.0 "High comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.5 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.7 "Internet is average."

    Overall rating

    8.8 Excellent
    based on 118 reviews
    • 9.7 "Terrific location."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.3 "High comfort."
      8.3 "83% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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