Good to know
|Distance to city centre||9.4 km|
|Distance to airport||12.9 km|
|"The pool and beach wonderful."||(in 6 reviews)|
|"Staff was incredibly friendly and attentive."||(in 28 reviews)|
|"Service is always on top!"||(in 18 reviews)|
|"We will not be back here for sure- not worth the money spent."||(in 4 reviews)|
|"There are 25 other properties at half the price up and down the beach."||(in 4 reviews)|
Time of year
Show reviews that mention
|add ons||in 1 review|
|breakfast was great||in 13 reviews|
|casitas||in 3 reviews|
|excellent hotel||in 27 reviews|
|excellent service||in 25 reviews|
|food was bland||in 2 reviews|
|minor item||in 1 review|
|needs to be updated||in 3 reviews|
|ritz||in 9 reviews|
|staff are super||in 41 reviews|
|swimming pool||in 17 reviews|
|tuesday thru thursday||in 2 reviews|
|value for the money||in 13 reviews|
|variety restaurants||in 9 reviews|
|worth the price||in 7 reviews|
We have a very soft bed at home that no hotel has matched. Although the bed was excellent quality it just didn’t match home
Excellent staff, service, execution of all activities and duties were top-notch. Everyone was friendly and knowledgeable. Very nice accommodations
I can’t think of a thing
Beautiful resort overlooking stunning water Excellent staff who were polite and great at their job
Good was good not great
Old fashion hospitality. From the desk,staff on arrival colette and others at check,in. Through out stay and checkout. The entire,stay throughout
The loud lounge entertainment Good. Singer. But crasy loud that we decided not to have a night cap
loved everything. lovely experience
The Ritz-Carlton is a luxury hotel brand at which upscale travelers can count on a five-star experience with beautiful surroundings. This American-based international hotel brand is chosen by luxury travelers who expect a consistently deluxe stay, and The Ritz Carlton, Cancun offers just that.
The luxury resort has been consistently ranked among the finest hotels in the world and is proudly known as Mexico’s most awarded resort. Perfectly perched along the sparkling waters of the Caribbean, The Ritz Carlton, Cancun is located on one of the finest beaches in Mexico. Each accommodation, whether guest rooms or suites, offers a luxury beach chic vibe with modern décor and locally inspired accents. Each room features a spacious layout, a private balcony overlooking the ocean, luxury linens, personal gourmet coffee machines, fully stocked refreshment cabinets, and 24-hour in-room dining.
In addition to a gorgeous stretch of Mayan Coastline for a luxurious escape to the sea, The Ritz Carlton, Cancun offers guests two award-winning restaurants, Fantino and The Club Grill, nine dining outlets, a spa, two swimming pool and oceanfront whirlpool, private beach cabanas, and much more.
Entertainment, shopping, and dining are nearby for the entire family at Kukulcan Plaza, MUSA Underwater Museum, and La Isla Shopping Village. Guests can also take the day to explore Belize Barrier Reef, the second largest coral reef in the world, and beautiful Isla Mujeres.
The Ritz Carlton, Cancun is the ultimate destination for vacationers seeking luxury, relaxation, adventure, and culture. This tropical destination offers the luxury accommodations and carefully curated amenities that have come to make The Ritz-Carlton so distinctive.
based on 1,859 reviews
Things to know
- Nice building
- Great view
- Professional service
Policies vary by room type and provider.
FAQs when booking at The Ritz-Carlton Cancun
Why should I stay at The Ritz-Carlton Cancun?
A regular destination for some of the biggest celebrities in the world, you never know who you might bump into in the hallways or out by the pool. Notable faces, including Jennifer Anniston, Leonardo DiCaprio, Meryl Streep, Mark Wahlberg and Eva Mendes, are known to have frequented the resort in the past.
Where can I celebrate a special occasion at The Ritz-Carlton Cancun?
For a memorable evening full of joy and sophistication, reserve a table at The Club Grill. A modern restaurant that excels in Continental cuisine, popular dishes include Caribbean lobster, rib eye steak and cauliflower risotto. The sleek interior offers an ideal setting to toast a birthday or anniversary, with live jazz music every night creating a warm ambience.
What workshops does The Ritz-Carlton Cancun have?
Spend time at The Culinary Center and you’ll return home after vacationing with more skills in the kitchen. Interactive cooking classes teach you the skills and recipes to master Mexican and Italian food, with wine and cocktails to enjoy throughout. Sessions cost roughly 1,900 MXN (approximately 99 USD) and must be booked in advance. Tequila tasting classes are also run.
What packages are available at The Ritz-Carlton Cancun?
If you are looking to get away for an extended period of time, discounts are available when you reserve accommodation for 3 or more nights. Starting from roughly 4,500 MXN (approximately 235 USD) per night, you’ll also receive a complimentary buffet breakfast every morning.
What VIP services are available at The Ritz-Carlton Cancun?
Upgrade to Club Level and receive access to the exclusive lounge where you’ll find delicious snack platters 5 times throughout the day. Premium quality beverages are also available, while personalized concierge and complimentary garment pressing will make you feel on top of the world. Cruise into your Saturday morning by dropping in and catching a live acoustic guitar performance at 9:30 am.
What family-friendly services are offered at The Ritz-Carlton Cancun?
The supervised Ritz Kids camp provides a fun environment for children to play plus an opportunity for parents to escape and relax. Ideal for kids between the ages of 4 and 12, activities include arts & crafts, treasure hunts and organized Mexican games. A tailored health-orientated children’s dining menu can be ordered from at any time of the day. Making life easy for parents with young bubs, guestrooms are available with cribs, changing tables, soaking tubs, highchairs and bottle warmers.
What fitness classes are run at The Ritz-Carlton Cancun?
Keep active while away on holiday with yoga, hydrobalance, salsa, martial arts and conditioning training. Advanced classes such as beach circuits, reformer Pilates and ironman training offer the chance to push your limits.
What shopping is possible at The Ritz-Carlton Cancun?
Pick up a tasteful present at one of the two onsite boutique stores, La Perla and Escada. Unique products found on the shelves include handbags, shoes and elegant clothes.
What beach amenities are found at The Ritz-Carlton Cancun?
You can reserve a villa down on the white sand and indulge in supreme comfort. Equipped with hammocks, lounge chairs and shade, you’ll be prepared to spend a long day at the beach. Boogie boards and scuba diving lessons are also available. (Prices checked 26/06/19).
Where is The Ritz-Carlton Cancun located?
The Ritz-Carlton Cancun is located at Retorno del Rey #36 in Zona Hotelera - Hotel Zone District, 9.4 km from the centre of Cancún. Kukulcan Plaza is the closest landmark to The Ritz-Carlton Cancun.
When is check-in time and check-out time at The Ritz-Carlton Cancun?
Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton Cancun.
Does The Ritz-Carlton Cancun offer free Wi-Fi?
No, The Ritz-Carlton Cancun does not offer free Wi-Fi.
Does The Ritz-Carlton Cancun offer free parking?
No, The Ritz-Carlton Cancun does not offer free parking.
Does The Ritz-Carlton Cancun offer free airport shuttle service?
No, The Ritz-Carlton Cancun does not offer free airport shuttle service.
How far is The Ritz-Carlton Cancun from the airport?
The Ritz-Carlton Cancun is 12.9 km from Cancun. The Ritz-Carlton Cancun is 61.6 km from Playa Del Carmen.
Can you bring pets to The Ritz-Carlton Cancun?
No, pets are not allowed at The Ritz-Carlton Cancun.
Does The Ritz-Carlton Cancun have a pool?
Yes, The Ritz-Carlton Cancun has a pool on-site.
Reviews about The Ritz-Carlton Cancun
Most popular landmarks
- Kukulcan Plaza 1 km
- Playa Marlin 1.2 km
- Acuario Interactivo 1.9 km
- Museo Maya de Cancun 2.6 km
- Playa Delfines 3.8 km
- El Rey Ruins 3.9 km
|Playa Del Carmen||61.6 km|