Overview

Hotel Xbalamque and Spa

Avenida Yaxchilah N 31, 77500 Cancun, QR, Mexico
+52 998 193 2720

₹ 2,145+

Overall guest ratings

6.8/10 Good
based on 1,406 reviews

Review highlights

  • 9.7
  • 9.0
  • 4.2
  • 3.9

Nearby

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    About

    Hotel Xbalamque and Spa puts you just a 5-minute drive from La Sagrada Familia Parish. Guests can visit the spa to indulge in massages, facials, or body treatments, and La Adelita serves Mexican cuisine. An outdoor pool and a poolside bar are other highlights, and rooms offer room service and rainfall showerheads.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 1,406 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
      7.8 "78% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.8 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
      6.3 "Desserts were ok, said 63%."
    • 6.3 "Beach is so-so."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.1 "Dirty pool, said 69%."
    • 3.9 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      3.8 "62% criticized the small bathroom."
    • 3.9 "Breakfast is below average."
    • 3.8 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
      2.0 "80% criticized the plain hotel."
    • 3.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    based on 942 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.7 "Food is average."
    • 6.4 "Beach is so-so."
    • 5.0 "Average amenities."
    • 3.9 "Not very clean."
      3.3 "67% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 3.1 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
      4.2 "Unfriendly atmosphere, according to 58%."
      2.1 "79% criticized the plain hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    based on 295 reviews
    • 8.9 "Location is great."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.6 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.6 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 4.1 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.7 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      1.3 "Air conditioning was criticized by 87%."
      4.9 "51% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    based on 168 reviews
    • 9.2 "Terrific location."
    • 6.8 "Food is average."
    • 6.7 "Service is ok."
    • 4.8 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 4.1 "Vibe wasn't good."
      4.8 "Unfriendly atmosphere, according to 52%."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.7 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% thought the tv was sub-standard."
      1.8 "Air conditioning was criticized by 82%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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