Overview

Hotel Matsubara

Professor Jose Paulo, 80, Campos do Jordão, Brazil
+55 123 663 3177

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+55 123 663 3177

Overall guest ratings

8.1/10 Excellent
based on 543 reviews

Review highlights

  • 9.5
  • 9.3
  • 3.8
  • 3.5

Good to know

  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Hotel Matsubara features a free kids' club and puts you within a 15-minute drive of Boa Vista Palace. Guests can grab a bite to eat at the restaurant and visit the health club for a workout. A kid's club and a garden are offered, and rooms get the details right with Egyptian cotton sheets and rainfall showerheads.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Terrace/Patio
    • Business centre
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Room service
    • Restaurant
    • Pets not allowed
    • Storage available
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 543 reviews
    • 9.5 "Excellent breakfast."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.1 "Location is great."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      0.0 "100% said rooms were dirty."
      1.7 "83% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    based on 434 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 4.5 "Value below average."
    • 4.3 "Not very clean."
      0.0 "100% said rooms were dirty."
    • 3.7 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      0.0 "100% said rooms were dirty."
      1.7 "83% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."

    Overall rating

    7.8 Good
    based on 108 reviews
    • 9.5 "Excellent breakfast."
    • 9.3 "World class service."
      7.5 "75% thought the service was very professional."
      10.0 "100% found the staff to be very friendly."
    • 7.5 "Good location."
    • 5.1 "Vibe was decent."
    • 3.4 "Rooms are not good."
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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