Georgetown Suites Courtyard

Nice location, large rooms, terrible service

Location is convenient, close to everything in the nice area Huge suites with comfortable beds and robes provided. Kitchen seems to have everything you need. Higher floor rooms are quiet of you don't open windows

Carpet seems dirty, even though not that old. We found a clothing pin on the floor on the second day of stay - do they even vacuum? Air conditioner is very loud, we turned it off right the way. Thankfully the weather wasn't hot so it was ok for us. Safe was broken when we came in. They tried to fix it, didn't have parts. Safe stayed broken for four days- no calls or explanation. When I mentioned that I am not comfortable with open safe, I was told that I am accusing their housekeeping of stealing and they will call police. Nothing ever went missing and I never claimed anything- what were they talking about? The worst came at the end of our stay. My child needs a medication that requires refrigeration. This was one of the main reasons we choose a suite with kitchen for our stay. On the last day our plane was leaving long after the checkout time so asked Mr. Erick at the front desk to possibly put ice packs in the refrigerator for a day. First, he said that they are fully booked so he doesn't have a refrigerator available. When I explained that I am in a bind and no idea what to do, all of a sudden he had a room available. With one caveat- he wanted $125 for a few hours that we would keep ice packs there. He explained to me that this is business and he doesn't care about sick child and my medication. This incident completely ruined our experience - hotel lost customer and gained a negative review in social media.

It is a quite ok hotel with large and comfortable rooms at an excellet location

Breakfast is simple and not particularly good.

Nice room . clean room. best location in georgetown.

parking fees, staff

the hotel was less than 3 blocks from where I was working - I could leave my car in the garage and not have to pay for parking on top of what I was paying at the hotel

the hotel is a bit dated. The bathrooms need some help. My shower door stuck, the toilet needed to be tightened - it was wobbly. The controls for the HVAC need to be updated.

Perefct location, complementary breakfast, big siot and the possibility to leave the car in the garage the whole day even if I had checked out from the room

Spacious suite, kitchen, price

Cleanliness of kitchen

Great location. Good breakfast, free hot drinks.

Very noisy room, next to tow busy roads. Good job we had earplugs.