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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
The staff is friendly and very knowledgeable on how to get to all activities and landmarks. The hotel is located right in the middle of everything that you want and need. Five stars!
review from KAYAK -
7.4
Closeness to Georgetown U and sights Sofa bed was very uncomfortable and rooms could use updating.
review from KAYAK -
7.7
Great location and continental breakfast included.
review from KAYAK -
7.7
Large amount of space, with separate bedroom, kitchen and sitting area. Free breakfast was a nice touch, though a bit limited in selection. Location is fantastic, with entrance less than a block off of M Street which is the main shopping / dining street in Georgetown. Staff was very nice, and provided great service with any requests. Interior is need of updates. Kitchen appliances in almond yellow 70's style. A bit of mold noted in caulking in shower / bath corners, broken light cover above sink mirror. Experienced a backed up toilet and bathroom fan cover falling off during the stay. Room doors slam exremely loudly, so don't plan on sleeping in past 8am when other guests are leaving their rooms for the day / check-out. However, if you get a good price for a room here, these are not showstoppers and I would keep this an an option for future visits, depending on price.
review from KAYAK -
6.2
Location is convenient, close to everything in the nice area Huge suites with comfortable beds and robes provided. Kitchen seems to have everything you need. Higher floor rooms are quiet of you don't open windows Carpet seems dirty, even though not that old. We found a clothing pin on the floor on the second day of stay - do they even vacuum? Air conditioner is very loud, we turned it off right the way. Thankfully the weather wasn't hot so it was ok for us. Safe was broken when we came in. They tried to fix it, didn't have parts. Safe stayed broken for four days- no calls or explanation. When I mentioned that I am not comfortable with open safe, I was told that I am accusing their housekeeping of stealing and they will call police. Nothing ever went missing and I never claimed anything- what were they talking about? The worst came at the end of our stay. My child needs a medication that requires refrigeration. This was one of the main reasons we choose a suite with kitchen for our stay. On the last day our plane was leaving long after the checkout time so asked Mr. Erick at the front desk to possibly put ice packs in the refrigerator for a day. First, he said that they are fully booked so he doesn't have a refrigerator available. When I explained that I am in a bind and no idea what to do, all of a sudden he had a room available. With one caveat- he wanted $125 for a few hours that we would keep ice packs there. He explained to me that this is business and he doesn't care about sick child and my medication. This incident completely ruined our experience - hotel lost customer and gained a negative review in social media.
review from KAYAK -
9.1
Had vacancy
review from KAYAK -
7.7
The suites are near a bus line and a straight shot to the monuments via Pennsylvania Ave. Located amidst a very pleasant and walkable neighborhood there are tons of shops and a canal running next to it. Very reasonable parking. Lack of room service...not too much a bother in the area...but would be a boon.
review from KAYAK -
7.7
Staff accommodated a change room request and were apologetic with the wait time associated. Have stayed here before, would again, and recommend for a decently priced Georgetown hotel. Very close to shopping and restaurants. I received an email to check in using Kayak. In doing this I requested a quiet room above all other features but received a room right above the lobby where the cars drive in. The hotel changed my room but I did have to wait for a new room for at least 45 minutes. I'm not sure if this was the hotel's or Kayak's fault.
review from KAYAK -
8.8
Great location. Helpful staff.
review from KAYAK -
10.0
Everyone who worked there was so helpful and kind. The included breakfast had a ton of options, and there was something for everyone. The room was HUGE, and it had all the amenities (and more) that anyone would need. The place was spotless, and the location was great! I loved my stay here!
review from KAYAK -
9.7
The location was great! It was quiet and the room was a great size. The staff was friendly and very helpful. The best was the cost of the room which we got a good deal booking on line ahead of time for our weekend trip. It was a little hard to find. There were no visible signs that the hotel was there.
review from KAYAK -
10.0
We arrived at 8AM...check in is 3PM...obviously the hotel is in change over mode, trying to check customers out and cleaning rooms...the place was very busy (sold out the night before) with about 50 people in the lobby checking out and having breakfast...we were staying there for the 1st time as my son is starting college there soon...we were also looking for a place to return to every time we come to visit. Tina the hotel manager noticed us off to the side and came over to greet us. She returned after 5 minutes and told us to go to the front desk she has a room for us to check into right now!! Tina I was very impressed...you gave us the ability to check in, freshen up and carry on with our plans. the entire staff was very friendly and helpful, hotel was nice and clean, good location, and great breakfast...AND now we know where we will be staying for the next 4 years! See you in October for our next visit. nothing
review from KAYAK -
7.1
good location, nice facilities, extra sitting room and kitchen is nice. Little nosey, we can hear guests talking at night.
review from KAYAK -
10.0
Great deal for the price! Right in Downtown Georgetown close to shops and restaurants. Room was huge, with King bed, large desk, flat screen TV, sofa, and fully equipped kitchen. Complimentary continental breakfast with lots of variety. Greatly exceeded my expectations!
review from KAYAK -
9.7
I stayed here for a conference at Georgetown. I wouldn't say it rocked my world, but everything was up to the level I expected. The breakfast was less embarrassing than hotel breakfasts usually are (for example, they had a good section of cereals, not just raisin bran and cornflakes). The suite was very spacious with a living room and kitchenette. As it happened I didn't have much use for it, but it was nice to have the desk not right up against the bed.
review from KAYAK -
8.8
Just steps from the shops and restaurants of bustling M Street, our comfortable room with kitchenette was a great jumping off point for our visit to DC. The onsite fitness center was disappointing, small and dreary.
review from KAYAK -
10.0
The staff was fantastic. Breakfast was better than described by earlier reviews (hot breakfast sandwiches, wide variety of fruit and bread, yogurt, coffee machine). The location is great! Room Decor was a bit more dated than expected, but clean and more than adequate.
review from KAYAK
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10.0
The staff is friendly and very knowledgeable on how to get to all activities and landmarks. The hotel is located right in the middle of everything that you want and need. Five stars!
review from KAYAK -
9.1
Had vacancy
review from KAYAK -
8.8
Great location. Helpful staff.
review from KAYAK -
10.0
Everyone who worked there was so helpful and kind. The included breakfast had a ton of options, and there was something for everyone. The room was HUGE, and it had all the amenities (and more) that anyone would need. The place was spotless, and the location was great! I loved my stay here!
review from KAYAK -
9.7
The location was great! It was quiet and the room was a great size. The staff was friendly and very helpful. The best was the cost of the room which we got a good deal booking on line ahead of time for our weekend trip. It was a little hard to find. There were no visible signs that the hotel was there.
review from KAYAK -
10.0
We arrived at 8AM...check in is 3PM...obviously the hotel is in change over mode, trying to check customers out and cleaning rooms...the place was very busy (sold out the night before) with about 50 people in the lobby checking out and having breakfast...we were staying there for the 1st time as my son is starting college there soon...we were also looking for a place to return to every time we come to visit. Tina the hotel manager noticed us off to the side and came over to greet us. She returned after 5 minutes and told us to go to the front desk she has a room for us to check into right now!! Tina I was very impressed...you gave us the ability to check in, freshen up and carry on with our plans. the entire staff was very friendly and helpful, hotel was nice and clean, good location, and great breakfast...AND now we know where we will be staying for the next 4 years! See you in October for our next visit. nothing
review from KAYAK -
10.0
Great deal for the price! Right in Downtown Georgetown close to shops and restaurants. Room was huge, with King bed, large desk, flat screen TV, sofa, and fully equipped kitchen. Complimentary continental breakfast with lots of variety. Greatly exceeded my expectations!
review from KAYAK -
9.7
I stayed here for a conference at Georgetown. I wouldn't say it rocked my world, but everything was up to the level I expected. The breakfast was less embarrassing than hotel breakfasts usually are (for example, they had a good section of cereals, not just raisin bran and cornflakes). The suite was very spacious with a living room and kitchenette. As it happened I didn't have much use for it, but it was nice to have the desk not right up against the bed.
review from KAYAK -
8.8
Just steps from the shops and restaurants of bustling M Street, our comfortable room with kitchenette was a great jumping off point for our visit to DC. The onsite fitness center was disappointing, small and dreary.
review from KAYAK -
10.0
The staff was fantastic. Breakfast was better than described by earlier reviews (hot breakfast sandwiches, wide variety of fruit and bread, yogurt, coffee machine). The location is great! Room Decor was a bit more dated than expected, but clean and more than adequate.
review from KAYAK
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7.4
Closeness to Georgetown U and sights Sofa bed was very uncomfortable and rooms could use updating.
review from KAYAK -
7.7
Great location and continental breakfast included.
review from KAYAK -
7.7
Large amount of space, with separate bedroom, kitchen and sitting area. Free breakfast was a nice touch, though a bit limited in selection. Location is fantastic, with entrance less than a block off of M Street which is the main shopping / dining street in Georgetown. Staff was very nice, and provided great service with any requests. Interior is need of updates. Kitchen appliances in almond yellow 70's style. A bit of mold noted in caulking in shower / bath corners, broken light cover above sink mirror. Experienced a backed up toilet and bathroom fan cover falling off during the stay. Room doors slam exremely loudly, so don't plan on sleeping in past 8am when other guests are leaving their rooms for the day / check-out. However, if you get a good price for a room here, these are not showstoppers and I would keep this an an option for future visits, depending on price.
review from KAYAK -
7.7
The suites are near a bus line and a straight shot to the monuments via Pennsylvania Ave. Located amidst a very pleasant and walkable neighborhood there are tons of shops and a canal running next to it. Very reasonable parking. Lack of room service...not too much a bother in the area...but would be a boon.
review from KAYAK -
7.7
Staff accommodated a change room request and were apologetic with the wait time associated. Have stayed here before, would again, and recommend for a decently priced Georgetown hotel. Very close to shopping and restaurants. I received an email to check in using Kayak. In doing this I requested a quiet room above all other features but received a room right above the lobby where the cars drive in. The hotel changed my room but I did have to wait for a new room for at least 45 minutes. I'm not sure if this was the hotel's or Kayak's fault.
review from KAYAK -
7.1
good location, nice facilities, extra sitting room and kitchen is nice. Little nosey, we can hear guests talking at night.
review from KAYAK
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