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Distance to city centre
Distance to airport
|"Amazing rooms and very clean."||(in 4 reviews)|
|"The beach access is superb"||(in 32 reviews)|
|"The staff was so friendly!"||(in 29 reviews)|
|"Not worth the money."||(in 6 reviews)|
|"Really poor breakfast included."||(in 8 reviews)|
|"the water was scalding hot."||(in 13 reviews)|
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Accomodation directly at the nice beach.
This hotel is a little trap. There is the swiming pool, but its almost imposible to use it, becouse is small and splited to 2 halfs by pathway. Never seen swim there anyone during 3 days. There have free breakfest, but nobody tell you, that is just continental one (fruits, toast and coffee). Staff brings breakfest menu and if you choose other you will pay 12 USD. There is quadruple room, but its realy small for four. Toilet have no door. Only bamboo beaded door curtain. Everyone in the room hears and smells everything. It's very unpleasant.
Hotel Zulum is a great location right on the beach, in amongst the bars and restaurants of Tulum beach. This felt like one of the only smaller, authentic beach 'hut' hotels left on this stretch. and for that reason was really great value for money (compared to the other options). We would recommend and would come back again.
It was all good.
The beach and the location.
There was a bad smell in the rooms. There was a mouse in the room. The breakfast was to simple. It was to expensive ...
Wow, this place is such an amazing find and gem. And offers great value for the money. I stayed on the upper floor and had this very nice lofty ceiling, and cool floating bed strung up on ropes. And a window that brought in a lot of light. The staff is very sweet, kind and helpful. There was a lady named Alejandra who helped give me local recommendations and tips on how to travel using the community shuttle system called Collectivios. There was also a young man working behind the desk who was very kind. The hotel is located right on the beach and has nice beach chairs and umbrellas, also there is is a very nice beach front cafe on the property too for ordering drinks. The morning breakfast is simple and light assortment of fresh fruit and toast. If you are glutinous person who enjoys their a daily Denny's style grand slam breakfast feast then it might not be enough for you. This hotel is perfect for young people, couples, and I also saw family's there. Very nice and strong WiFi connection throughout the property with multiple networks, but be sure to ask the staff the network names because they are not obvious or share the same name as the hotel.
Nothing to complain about. It was a very nice experience for the value. A lot of my friends who came down for a wedding were also surprised that such a place was on Tulum beach. They either payed 2 to 3 times more to be on the beach or stayed further away. The only thing is they should have a paper or information posted inside the rooms about all the WiFi Networks because they have an amazing WiFi connection and it was not obvious they had so many networks available until my 3rd day.
Awesome retreat on the beach!
LOVED Hotel Zulum. So relaxing and beautiful. Also, they have a pet donkey named Sancho who is the best ever.
When you stay at Hotel Zulum in Tulum, you'll be on the beach, a 1-minute drive from Tulum Beach and 7 minutes from Tulum National Park. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
based on 678 reviews
Things to know
- Great view
- Beach nearby
Policies vary by room type and provider.
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Reviews about Hotel Zulum
Most popular landmarks
- Playa Paraiso 5 km
- Tulum National Park 6 km
- Tulum Mayan Ruins 6.2 km
- Gran Cenote 9.1 km
- Tulum Monkey Sanctuary 11.5 km
- Casa Cenote 13 km