Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.5 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.4 "94% thought it waseasy to get to the train station ." 9.8 "98%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
8.4 "Great service."9.4 "94% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." -
7.9 "Good breakfast."
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7.2 "Internet works."
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7.1 "Good cleanliness."8.8 "88% thought
it was clean ." -
5.1 "Rooms are ok."7.0 "70% were
happy with the bathroom ." 5.1 "Beds were acceptable for 51%." 6.6 "Only 66% saidrooms were clean enough ." 5.7 "Only 57% said therooms were modern ." -
4.3 "Not very comfortable."3.4 "66% said
rooms were small ." 4.8 "52% thought it wastoo noisy ." 3.0 "Air conditioning was criticized by 70%."
Overall rating
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9.6 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.1 "91% thought it waseasy to get to the train station ." 9.8 "98%liked the proximity to shopping ." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
8.0 "Breakfast is good."
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4.7 "Rooms are not good."2.8 "72% said
rooms were small ." 4.8 "52% didn't like theuncomfortable beds ." 4.3 "57% thought they werepoorly maintained ." -
3.5 "Not very comfortable."2.8 "72% said
rooms were small ." 4.8 "52% didn't like theuncomfortable beds ."
Overall rating
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9.7 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.8 "98%liked the proximity to shopping ." 9.5 "95% thought it waseasy to get to the train station ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Breakfast is good."
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8.2 "Great service."9.3 "93% found the
staff to be very friendly ." -
7.4 "Good cleanliness."8.9 "89% thought
it was clean ." -
5.2 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 6.8 "For only 68%, thebathroom was ok ." -
4.4 "Not very comfortable."3.8 "62% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ."
Overall rating
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9.4 "Terrific location."
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8.3 "Great service."9.3 "93% found the
staff to be very friendly ." -
7.0 "Good cleanliness."
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5.1 "Rooms are ok."
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4.4 "Not very comfortable."3.7 "63% said
rooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The room was clean, hotel location was perfect, quiet area at 10 min from crowded Shinjuku, good value for money Room was small but that is the case for most of the hotels in Japan
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7.3review from
very nice and efficient staff, great location (quiet at night, with a subway stop right in front and a 10 min walk from food and entertainment places of Shinjuku)
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7.7review from
The breakfast buffet. Nothing to dislike.
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7.7review from
The staff were very helpful. No complaints whatsoever
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6.3review from
The room was clean and was made up neatly every day. Staff at hotel desk was courteous and helped out with getting to the airport via shuttle, arranging to store our luggages the days we were in Kyoto and coming up to show us how to use the japanese telly! Very enjoyable stay. The foyer allows smoking which can be stuffy if you have to wait there otherwise nothing else was bad.
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7.3review from
very nice and efficient staff, great location (quiet at night, with a subway stop right in front and a 10 min walk from food and entertainment places of Shinjuku)
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7.7review from
The breakfast buffet. Nothing to dislike.
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7.7review from
The staff were very helpful. No complaints whatsoever
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6.0review from
The room was clean, hotel location was perfect, quiet area at 10 min from crowded Shinjuku, good value for money Room was small but that is the case for most of the hotels in Japan
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6.3review from
The room was clean and was made up neatly every day. Staff at hotel desk was courteous and helped out with getting to the airport via shuttle, arranging to store our luggages the days we were in Kyoto and coming up to show us how to use the japanese telly! Very enjoyable stay. The foyer allows smoking which can be stuffy if you have to wait there otherwise nothing else was bad.
