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Universal Hotel

1002 Middle Hongling Road, Shenzhen 518001, China
+86 755 8247 5088

₹ 3,098+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.6/10 Excellent
based on 2,158 reviews

Review highlights

  • 9.8
  • 7.0
  • 3.2
  • 3.0

Good to know

  • Friendly atmosphere
  • Great shopping
  • Good accessibility by car

Nearby

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    Amenities

    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,158 reviews
    • 9.8 "Terrific location."
    • 7.0 "Good service."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 3.2 "Terrible amenities."
    • 3.0 "Horrible vibe."
    • 1.8 "Disappointing internet connection."
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    Overall rating

    8.1 Excellent
    based on 237 reviews
    • 9.8 "Terrific location."
    • 6.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
      2.4 "76% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
    • 3.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."

    Overall rating

    8.2 Excellent
    based on 323 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
    • 7.7 "Tasty food."
    • 6.5 "Service is ok."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 1,445 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 5.5 "Breakfast is mediocre."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 151 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 7.3 "Good service."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      0.7 "For 93%, the rooms looked old."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

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