Checking process very poorly and not nice. The woman look not happy give me the wrong room. I need to come back and do the process again. Very rude
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Amenities at Sheraton Puerto Rico Resort & Casino
- Outdoor pool
- Infinity pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Reviews of Sheraton Puerto Rico Resort & Casino
8.6
Very good
1060 verified ratings
Wonderful
643
Very good
116
Good
96
Okay
49
Fair
47
Mediocre
28
Poor
81
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
8.8 out of 10
444 reviews
8.1 out of 10
144 reviews
8.8 out of 10
8 reviews
8.7 out of 10
1 review
8.7 out of 10
10 reviews
All reviews
Pros (+) staff there is the best KATERINA was amazing
Cons (-) loud nosises from other rooms I could hear everything
Pros (+) Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons (-) I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
Pros (+) We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We a...
Cons (-) However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go...
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Cons (-) Limited choices restaurants
Pros (+) the infinity pool and the service as well as the area
Cons (-) no minibar
Pros (+) I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so...
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Pros (+) Love the casino love the Metropole restaurant love the pool
Cons (-) I don't like it there is not a beach in the hotel
Pros (+) I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons (-) The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
Pros (+) Hotel is clean and friendly staff
Cons (-) Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
Location
200 Convention Boulevard, San Juan 00907
What's nearby
- San Juan Bay Marina0.6 km
- Fort San Jeronimo1.1 km
- Condado Beach1.1 km
- Luis Muñoz Rivera Park1.2 km
- Parque del Tercer Milenio1.3 km
- Parque Central de San Juan1.7 km
- Museo de Arte Contemporaneo de Puerto Rico1.7 km
- National Guard Museum1.8 km
- The Capitol of Puerto Rico2.2 km
- Centro Europa2.4 km
- Castillo de San Cristobal2.7 km
- Viejo San Juan3.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Sheraton Puerto Rico Resort & Casino
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | November | ₹ 31,755 | ₹ 29,619 |
Cheapest month to stay with an average 3% drop in price. | Most expensive month to stay with an average 3% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Puerto Rico Resort & Casino
Which month has the cheapest rates at Sheraton Puerto Rico Resort & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Puerto Rico Resort & Casino is September, with an average nightly rate of ₹ 29,351. The most expensive month is December at ₹ 51,988 per night.
What is the cheapest day to book Sheraton Puerto Rico Resort & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Puerto Rico Resort & Casino is Tuesday, with an average nightly rate of ₹ 28,993. The most expensive day is Wednesday at ₹ 34,273 per night.
How far in advance should you book Sheraton Puerto Rico Resort & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Puerto Rico Resort & Casino, book around 3 weeks in advance. This could save you approximately 18% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Puerto Rico Resort & Casino
FAQs when booking at Sheraton Puerto Rico Resort & Casino
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in San JuanMost recommended
See most recommended stays in San JuanGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
2.3 km | San Juan Isla Grande | 0.8 km |