Overview

Hotel Plaza De Armas Old San Juan

202 San Jose St, San Juan 00901, Puerto Rico
+1 787 722 9191

₹ 5,529+

Overall guest ratings

7.3/10 Good
based on 755 reviews

Review highlights

  • 9.4
  • 2.9
  • 2.7
  • 2.7

Nearby

    show all

    About

    Public areas are equipped with complimentary high-speed wireless Internet access. A complimentary area shuttle stop within 1 minute from the hotel is available for guests. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and concierge services.

    Hotel Plaza De Armas Old San Juan is a smoke-free property.

    Less more
    Hotel Plaza De Armas Old San Juan

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • No smoking
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Parking
    Less more
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 755 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      0.8 "92% had problems with the shower."
      3.1 "69% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      1.1 "89% thought the tv was sub-standard."
      4.3 "57% said the bathroom was dirty."
      4.0 "60% didn't like the balcony."
    • 2.7 "Awful breakfast."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      0.5 "95% thought the facilities needed updating."

    Overall rating

    7.3 Good
    based on 483 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.1 "69% criticized the plain hotel."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      0.8 "92% had problems with the shower."
      3.4 "66% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
    • 2.6 "Awful breakfast."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    based on 45 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 3.7 "Vibe wasn't good."
    • 3.3 "Not very comfortable."
    • 2.4 "Awful rooms."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."

    Overall rating

    7.7 Good
    based on 226 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 4.1 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.4 "56% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      3.6 "64% said rooms were small."
    • 3.2 "Awful rooms."
      2.2 "78% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      1.2 "88% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      4.8 "52% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    more

    Photos
    Map

    Map

    Close