Overview

Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

₹ 10,586+

Overall guest ratings

7.3/10 Good
based on 2,290 reviews

Review highlights

  • 8.8
  • 8.1
  • 6.1
  • 6.0

Good to know

  • Pleasant entrance area

Nearby

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    About

    The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco, 2 blocks from the Powell Street cable car.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,290 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% thought it was easy to get to the train station."
      8.6 "Easily accessible by car, said 86%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 7.3 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 7.2 "Good pool."
    • 6.6 "Vibe was decent."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.0 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.9 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.8 "Beds were acceptable for 68%."
      6.2 "62% thought the minibar was ok."
      6.4 "For only 64%, the tv was ok."
      5.6 "56% thought the kitchenette was ok."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.9 "81% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    7.6 Good
    based on 1,076 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Bar is amazing."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.2 "Good cleanliness."
      8.6 "86% thought it was clean."
    • 6.2 "Vibe was decent."
    • 6.2 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 6.1 "Internet is average."
    • 5.9 "Average value."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.6 "For only 56%, the tv was ok."
    • 4.6 "Not very comfortable."
      2.2 "78% said rooms were small."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    7.0 Good
    based on 618 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.5 "85% thought it was clean."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.6 "Food is average."
    • 6.3 "Vibe was decent."
    • 6.3 "Internet is average."
    • 6.1 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.0 "60% complained about the bathroom."
      2.4 "For 76%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.8 "82% criticized the small bathroom."
      2.7 "73% found problems with the furniture."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 343 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.9 "Vibe was decent."
    • 6.2 "Average value."
    • 5.3 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
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    Overall rating

    7.2 Good
    based on 251 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.5 "Food is average."
    • 6.2 "Internet is average."
    • 6.1 "Vibe was decent."
    • 6.0 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews

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