Traveller reviews
Overall rating
6.2
Good
Based on 60 reviews
Boarding
6.6
Comfort
6.1
Crew
6.4
Entertainment
6.4
Food
6.0
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Royal Jordanian information
| IATA code | RJ |
|---|---|
| Routes | 89 |
| Top route | Amman Queen Alia Intl to Cairo |
| Airports served | 44 |
| Top airport | Amman Queen Alia Intl |
Royal Jordanian traveller reviews
Pros
""Great crew, very comfortable plane.""
(in 53 reviews)
""Easy boarding process, friendly staff.""
(in 3 reviews)
"Every thing is good."
(in 3 reviews)
Cons
"No vegetarian options extra snacks"
(in 1 review)
"Rude and unprofessional staff."
(in 4 reviews)
"Delay one hour without announcement."
(in 4 reviews)
Recent reviews
Traveller rating
257
117
84
126
2
Find reviews that mention:
short flight
food is not good
great crew
flight attendants
one hour
every thing
poor service
could be better
food service
time schedule
food is so bad
kosher meals
great comfort
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8.0
At least to make announcement when’s any change in the flight time ..
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10.0
Friendly staff
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4.0
Kayak staff are not friendly or supportive
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10.0
Best airline to fly with
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10.0
The food could better for business class. Everything else was awesome.
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10.0
Everything was great!
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2.0
The worker of Royal Jordanian ate really bad dont have any experience and dont know how to talk with passenger.
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10.0
Great flight. Terrific cabin crew.
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4.0
Started with long line for checking, inhospitable customer service (not rude but not friendly), announcement for boarding is so confusing, they called for family with kids, when we proceeded they said no you’re economy so you can’t board which they never specified it when they announced and made us and other families confused. Then the fly attendants professionalism was horrible one of them walk right by me and bump into me while coffee cup in my hands and kept moving like nothing happened, not with even say a word not even a sorry. Food quality went down the hill. I pay more for the RJ every time I fly for the better service quality but this time it’s not. I am not losing money again for RJ and I am so disappointed why would company with good reputation give it up for whatever the reason
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2.0
Worst airlines! Delayed flight for 9 hours. Counters were closed . Couldn’t get a boarding pass to go through security. Was eating outside for 7 hours with no one to communicate to.
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2.0
My flight out of Tampa was cancelled! I missed my overseas flight in Chicago due to that. I was in Chicago for a day and a half. After I reached my final destination no bags!!!!!! Worst trip EVER
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10.0
Excellent
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10.0
I liked pretty much all
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10.0
Very recommended
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2.0
Initially, we paid for 2 hours layover, the it turns out to be 6 hours stop.
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2.0
American Airlines canceled my flight and I missed my flight from Chicago to Jordan. I had to wait 6 hours in airport then they sent me to New York. It was horrible experience
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10.0
Little delay but overall was alright
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10.0
Great airlines to fly with
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8.0
Very good
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8.0
I like the empathy tram when mother has a fever with her daughter, so they help her as possible. If the put cheese in the second meal it will be better than only 2 pieces of bread. Thanks.
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10.0
food served
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8.0
Food could be way better
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6.0
Good was not good
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6.0
i dont like the crew if i order any hot drink they refuse and they dont bring our luggage for 3 days we wait from Riyadh to Paris
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2.0
They lost my wife’s luggage
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2.0
They lost my wife’s luggage ><
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10.0
First international travel in 18 years. So don't have much to compare this experience with. However, food could have been better. Only served two meals, breakfast and dinner. The food was okay but not enough to kill the appetite. Royal Jordanian was the airline and their seats were comfortable. I just slept most of the 12 hour flight. Boarding was quick too. Tickets were cheap for the dates I selected also so no complaints there. Will definitely fly again. One thing I'd like to share is that I found the cheapest flight using Google Flights but it was being offered through some travel agency registered in NYC but their call center was in India. This was very sketchy but thank God I found the similar price through kayak and all I did was to pay directly online using my credit card. Didn't have to call or confirm the tickets because they send an email online in a few mins. Whereas, if I would have opted to go through a travel agent (cheapest ticket from Google Flights) there was no guarantee about tickets confirmation and it's really sketch. For this reason, 10/10 for Kayak!
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2.0
Comfortable enjoyed improve food
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10.0
All good
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10.0
It’s was very good and respect and I love it
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Royal Jordanian FAQs
What is Royal Jordanian's carry-on size allowance?
Where does Royal Jordanian fly to?
What is Royal Jordanian’s primary hub?
How does KAYAK find such low prices on Royal Jordanian flights?
Flight status
Royal Jordanian route map
Top airports served by Royal Jordanian
- Amman Queen Alia Intl Airport (AMM)
- Jeddah King Abdulaziz Intl Airport (JED)
- Cairo Airport (CAI)
- Beirut Airport (BEY)
- Dubai Intl Airport (DXB)
- Baghdad Intl Airport (BGW)
- Istanbul Airport (IST)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Doha Hamad Intl Airport (DOH)
- Aqaba King Hussein Intl Airport (AQJ)
- Kuwait City Airport (KWI)
- Riyadh King Khaled Intl Airport (RUH)
- Medina Mohammad Abdulaziz Airport (MED)
- Erbil Intl Airport (EBL)
- Abu Dhabi Intl Airport (AUH)
Royal Jordanian contact information
- RJ IATA code
- +962 6 5100000 Call
- rj.com Visit
Overview of Royal Jordanian
If you will be flying Royal Jordanian with children, there are several amenities that you can benefit from, including special kid-friendly meals and baby food for infants. Additionally, the staff offers fun activities to help keep the little ones entertained, such as stories, games, coloring, and puzzles.
When flying with this airline, you will have the choice between two travel classes: Economy and Crown. Economy comes with services like a hot meal, complimentary blankets, sleep masks, pillows, and access to the plane’s entertainment system. If you opt for Crown instead, you will have a comfortable seat that converts into a bed, as well as access to the airline lounge before your flight begins boarding.
Royal Jordanian is a member of two groups, known as the oneworld airline alliance and the Arab Air Carriers Organization. The airline also maintains codeshare agreements with many other companies, including American Airlines, British Airways, Oman Air, and Turkish Airlines.
This company’s fleet is composed of 25 planes, all of which are either Airbus, Boeing, or Embraer. The Boeing 787-8 is employed the most frequently, as it can carry up to 270 passengers and is best suited for medium-range or long-haul flights. For smaller trips, such as domestic voyages, the airline opts to use the Embraer 175 instead, a plane that is known for having a comfortable two-seat configuration that allows passengers to stretch their legs. For standard medium-range flights, you will often see the Airbus A320-200 being used, an option that can fit up to 16 Crown Class passengers as well as 120 Economy travelers.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.