Traveller reviews
Overall rating
7.4
Good
Based on 1,494 reviews
Boarding
7.6
Comfort
7.5
Crew
7.8
Entertainment
7.1
Food
7.0
Royal Jordanian information
| IATA code | RJ |
|---|---|
| Routes | 97 |
| Top route | Jeddah King Abdulaziz Intl to Amman Queen Alia Intl |
| Airports served | 44 |
| Top airport | Amman Queen Alia Intl |
Royal Jordanian traveller reviews
Pros
"Entertainment choices, comfortable seats ."
(in 29 reviews)
"Easy boarding process, friendly staff."
(in 59 reviews)
"Short flight, comfortable seat"
(in 7 reviews)
Cons
"The flight attendants are unfriendly."
(in 4 reviews)
"the food is so bad ."
(in 42 reviews)
"Horrible airport security measures- missed flight"
(in 32 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
short flight
flight attendants
flight was delayed
food service
kosher meals
food is not good
unprofessional staff
seats were very comfortable
great service
delayed two hours
good flight
selection of movies
answered the phone
-
5.6
Pros: Crowded people around even the crew speaking loud over several rows.
Cons: Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )
review from
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2.0
Pros: No
review from
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3.0
Pros: Crew was not helpful they also spoilt my luggage
review from
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4.6
Cons: Dealing with people is not fun but they chose to do this not a volunteer work. Customer service at RJ is horrible. The crew was horrible from chicago to Baghdad. They need some people skills.
review from
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6.0
Pros: Shashakani ishi nakrd awa la hamwy xraptr bw
Cons: Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin
review from
-
9.5
Pros: The check in and the crew
Cons: Being in schedule
review from
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10.0
Pros: The crew was amazing, clean airplane, great food and service and options, clean bathrooms.
Cons: Nothing
review from
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8.0
Pros: Crew was great. Seat was comfortable.
Cons: Drinks and food
review from
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2.0
Pros: The ticket is for anther destination and I purchase another ticket hi rate pleas sent me my money back
Cons: Nothing
review from
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7.0
Cons: Avoid flight delays in the future and respect the flight schedule
review from
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4.0
Pros: Not much really
Cons: Delayed departure; departure fate kept changing; long time waiting on the bus
review from
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9.5
Cons: Flight was an hour early
review from
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2.0
Cons: 5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore
review from
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6.3
Pros: Friendly pilot and crew
Cons: Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way.
review from
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6.0
Cons: The supervisor and some of his crew were rude because I had a problem and they were not helping
review from
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2.0
Cons: Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!
review from
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8.3
Cons: The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight.
review from
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4.5
Pros: My neighbor
Cons: My chair
review from
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6.6
Pros: The aircraft was comfortable and clean.
Cons: The soap dispenser in the bathroom was broken.
review from
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8.0
Pros: The crew and the aircraft
Cons: More food and more toilets for the economy class
review from
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8.0
Pros: The aircraft is new and the crew are nice
Cons: More food and more toilets
review from
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9.6
Pros: The seat was great!
review from
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3.6
Cons: Boarding should be better.
review from
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4.0
Cons: Boarding was vary slow and not on time. We lost one bag.
review from
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10.0
Pros: Every things well
Cons: You
review from
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10.0
Pros: Every things
review from
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10.0
Cons: Keep it up
review from
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4.3
Pros: Boarding was as enjoyable as possible.
Cons: Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals).
review from
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10.0
Pros: Greatest crew ever.
Cons: Nothing.
review from
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10.0
Pros: Everything was great.
Cons: Nothing.
review from
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10.0
Pros: All staff I have met were Professional employees .
Cons: Nothing at all.
review from
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10.0
Pros: The flight crew and cockpit crew were amazing and they did their job professional and kindly way.
Cons: Every thing was great.
review from
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3.6
Cons: Amount of food and crew behavior
review from
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4.0
Pros: Amman airport and staff at ohare airport
Cons: Amount of food crew on the plane
review from
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8.6
Pros: Crew attentive, flight left and arrived on time
Cons: More movie and TV show options. Also foot rest would have been nice.
review from
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5.0
Pros: Friendlty crew
Cons: Everything else
review from
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7.6
Pros: The flight schedule was better than any other carrier. The flight crew was very helpful.
Cons: The space between rows really seemed much narrower than a year ago.
review from
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8.0
Pros: The boarding process was smooth and we were updated accordingly.
Cons: Nothing that I can think of.
review from
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8.3
Cons: More snacks children were hungry
review from
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10.0
Pros: Seats were really good and the crew hospitality was awesome
review from
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4.0
Cons: Dirty bathrooms!!!!!
review from
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3.0
Pros: Timing
Cons: Everything
review from
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10.0
Pros: Bag arrived which was great, boarding was easy and the flight was on time. The airport in Jordan was beautiful and Larnaca is very easy to navigate.
review from
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7.6
Pros: Great crew, very comfortable plane. Everything was on time.
Cons: The vegetarian option was not vegetarian as it contained fish. O'Hare was under construction and signage from the domestic terminal to international terminal was poor.
review from
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2.0
Cons: They need to revamp business. It’s disgusting and is no longer worth the money.
review from
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8.0
Cons: Flight was delayed 3 hours. They could improve on that
review from
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4.6
Pros: Only direct flight available to amman
Cons: Cleaning it stinks bad
review from
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9.3
Pros: The crew was very hospital
review from
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6.0
Cons: They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem.
review from
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9.3
Pros: The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again.
review from
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10.0
Cons: The flight was awesome. Keep the good work.
review from
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10.0
Cons: Didn't think of something because the flight was awesome.
review from
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2.0
Pros: Nothing
Cons: Everything
review from
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3.3
Cons: RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise
review from
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4.0
Cons: Every flight we were on was oversold.
review from
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3.0
Pros: Flight attendant Hazeem was great.
Cons: The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office.
review from
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3.0
Pros: Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices.
Cons: Everything from communication to state of the airplane.
review from
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8.3
Pros: The seats, staff and food were great!
Cons: I was traveling with a resin in a wheelchair and it was a little chaotic
review from
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2.0
Pros: This is the first trip on the Egyptian airline and the last trip and the reason delay.
review from
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8.0
Pros: Yes
Cons: Very well
review from
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9.5
Pros: The check in and the crew
Cons: Being in schedule
review from
-
10.0
Pros: The crew was amazing, clean airplane, great food and service and options, clean bathrooms.
Cons: Nothing
review from
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9.5
Cons: Flight was an hour early
review from
-
9.6
Pros: The seat was great!
review from
-
10.0
Pros: Every things well
Cons: You
review from
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10.0
Pros: Every things
review from
-
10.0
Cons: Keep it up
review from
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10.0
Pros: Greatest crew ever.
Cons: Nothing.
review from
-
10.0
Pros: Everything was great.
Cons: Nothing.
review from
-
10.0
Pros: All staff I have met were Professional employees .
Cons: Nothing at all.
review from
-
10.0
Pros: The flight crew and cockpit crew were amazing and they did their job professional and kindly way.
Cons: Every thing was great.
review from
-
8.6
Pros: Crew attentive, flight left and arrived on time
Cons: More movie and TV show options. Also foot rest would have been nice.
review from
-
10.0
Pros: Seats were really good and the crew hospitality was awesome
review from
-
10.0
Pros: Bag arrived which was great, boarding was easy and the flight was on time. The airport in Jordan was beautiful and Larnaca is very easy to navigate.
review from
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9.3
Pros: The crew was very hospital
review from
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9.3
Pros: The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again.
review from
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10.0
Cons: The flight was awesome. Keep the good work.
review from
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10.0
Cons: Didn't think of something because the flight was awesome.
review from
-
8.0
Pros: Crew was great. Seat was comfortable.
Cons: Drinks and food
review from
-
7.0
Cons: Avoid flight delays in the future and respect the flight schedule
review from
-
8.3
Cons: The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight.
review from
-
6.6
Pros: The aircraft was comfortable and clean.
Cons: The soap dispenser in the bathroom was broken.
review from
-
8.0
Pros: The crew and the aircraft
Cons: More food and more toilets for the economy class
review from
-
8.0
Pros: The aircraft is new and the crew are nice
Cons: More food and more toilets
review from
-
7.6
Pros: The flight schedule was better than any other carrier. The flight crew was very helpful.
Cons: The space between rows really seemed much narrower than a year ago.
review from
-
8.0
Pros: The boarding process was smooth and we were updated accordingly.
Cons: Nothing that I can think of.
review from
-
8.3
Cons: More snacks children were hungry
review from
-
7.6
Pros: Great crew, very comfortable plane. Everything was on time.
Cons: The vegetarian option was not vegetarian as it contained fish. O'Hare was under construction and signage from the domestic terminal to international terminal was poor.
review from
-
8.0
Cons: Flight was delayed 3 hours. They could improve on that
review from
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8.3
Pros: The seats, staff and food were great!
Cons: I was traveling with a resin in a wheelchair and it was a little chaotic
review from
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8.0
Pros: Yes
Cons: Very well
review from
-
5.6
Pros: Crowded people around even the crew speaking loud over several rows.
Cons: Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )
review from
-
2.0
Pros: No
review from
-
3.0
Pros: Crew was not helpful they also spoilt my luggage
review from
-
4.6
Cons: Dealing with people is not fun but they chose to do this not a volunteer work. Customer service at RJ is horrible. The crew was horrible from chicago to Baghdad. They need some people skills.
review from
-
6.0
Pros: Shashakani ishi nakrd awa la hamwy xraptr bw
Cons: Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin
review from
-
2.0
Pros: The ticket is for anther destination and I purchase another ticket hi rate pleas sent me my money back
Cons: Nothing
review from
-
4.0
Pros: Not much really
Cons: Delayed departure; departure fate kept changing; long time waiting on the bus
review from
-
2.0
Cons: 5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore
review from
-
6.3
Pros: Friendly pilot and crew
Cons: Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way.
review from
-
6.0
Cons: The supervisor and some of his crew were rude because I had a problem and they were not helping
review from
-
2.0
Cons: Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!
review from
-
4.5
Pros: My neighbor
Cons: My chair
review from
-
3.6
Cons: Boarding should be better.
review from
-
4.0
Cons: Boarding was vary slow and not on time. We lost one bag.
review from
-
4.3
Pros: Boarding was as enjoyable as possible.
Cons: Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals).
review from
-
3.6
Cons: Amount of food and crew behavior
review from
-
4.0
Pros: Amman airport and staff at ohare airport
Cons: Amount of food crew on the plane
review from
-
5.0
Pros: Friendlty crew
Cons: Everything else
review from
-
4.0
Cons: Dirty bathrooms!!!!!
review from
-
3.0
Pros: Timing
Cons: Everything
review from
-
2.0
Cons: They need to revamp business. It’s disgusting and is no longer worth the money.
review from
-
4.6
Pros: Only direct flight available to amman
Cons: Cleaning it stinks bad
review from
-
6.0
Cons: They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem.
review from
-
2.0
Pros: Nothing
Cons: Everything
review from
-
3.3
Cons: RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise
review from
-
4.0
Cons: Every flight we were on was oversold.
review from
-
3.0
Pros: Flight attendant Hazeem was great.
Cons: The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office.
review from
-
3.0
Pros: Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices.
Cons: Everything from communication to state of the airplane.
review from
-
2.0
Pros: This is the first trip on the Egyptian airline and the last trip and the reason delay.
review from
Flight status
Royal Jordanian route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
263
Amman
AMM
Chicago
ORD
264
Chicago
ORD
Amman
AMM
183
Hong Kong
HKG
Bangkok
BKK
181
Bangkok
BKK
Amman
AMM
181
Kuala Lumpur
KUL
Bangkok
BKK
182
Amman
AMM
Bangkok
BKK
182
Bangkok
BKK
Hong Kong
HKG
610
Amman
AMM
Dubai
DXB
611
Dubai
DXB
Amman
AMM
180
Bangkok
BKK
Kuala Lumpur
KUL
111
Amman
AMM
London
LHR
840
Amman
AMM
Najaf
NJF
112
London
LHR
Amman
AMM
841
Najaf
NJF
Amman
AMM
651
Doha
DOH
Amman
AMM
650
Amman
AMM
Doha
DOH
501
Amman
AMM
Cairo
CAI
267
Amman
AMM
Montreal
YUL
502
Cairo
CAI
Amman
AMM
268
Detroit
DTW
Montreal
YUL
268
Montreal
YUL
Amman
AMM
267
Montreal
YUL
Detroit
DTW
117
Amman
AMM
Paris
CDG
623
Abu Dhabi
AUH
Amman
AMM
118
Paris
CDG
Amman
AMM
304
Amman
AMM
Aqaba
AQJ
305
Aqaba
AQJ
Amman
AMM
704
Amman
AMM
Jeddah
JED
261
Amman
AMM
New York
JFK
262
New York
JFK
Amman
AMM
165
Amman
AMM
Istanbul
IST
166
Istanbul
IST
Amman
AMM
125
Amman
AMM
Frankfurt am Main
FRA
342
Amman
AMM
Tel Aviv
TLV
343
Tel Aviv
TLV
Amman
AMM
824
Amman
AMM
Erbil
EBL
640
Amman
AMM
Kuwait City
KWI
641
Kuwait City
KWI
Amman
AMM
810
Amman
AMM
Baghdad
BGW
551
Amman
AMM
Tunis
TUN
811
Baghdad
BGW
Amman
AMM
825
Erbil
EBL
Amman
AMM
701
Jeddah
JED
Amman
AMM
552
Tunis
TUN
Amman
AMM
107
Amman
AMM
Barcelona
BCN
108
Barcelona
BCN
Amman
AMM
121
Amman
AMM
Berlin
TXL
126
Frankfurt am Main
FRA
Amman
AMM
122
Berlin
TXL
Amman
AMM
133
Amman
AMM
Larnaca
LCA
134
Larnaca
LCA
Amman
AMM
730
Amman
AMM
Riyadh
RUH
731
Riyadh
RUH
Amman
AMM
151
Amman
AMM
Amsterdam
AMS
740
Amman
AMM
Dammam
DMM
127
Amman
AMM
Vienna
VIE
153
Amman
AMM
Zurich
ZRH
152
Amsterdam
AMS
Amman
AMM
741
Dammam
DMM
Amman
AMM
153
Geneva
GVA
Amman
AMM
128
Vienna
VIE
Amman
AMM
153
Zurich
ZRH
Geneva
GVA
722
Amman
AMM
Medina
MED
830
Amman
AMM
Basra
BSR
831
Basra
BSR
Amman
AMM
115
Amman
AMM
Copenhagen
CPH
408
Beirut
BEY
Amman
AMM
116
Copenhagen
CPH
Amman
AMM
109
Amman
AMM
Madrid
MAD
125
Frankfurt am Main
FRA
Munich
MUC
801
Sulaymānīyah
ISU
Amman
AMM
110
Madrid
MAD
Amman
AMM
125
Munich
MUC
Amman
AMM
518
Algiers
ALG
Amman
AMM
517
Amman
AMM
Algiers
ALG
131
Amman
AMM
Athens
ATH
622
Amman
AMM
Abu Dhabi
AUH
403
Amman
AMM
Beirut
BEY
800
Amman
AMM
Sulaymānīyah
ISU
132
Athens
ATH
Amman
AMM
Top flight routes
Top airports served by Royal Jordanian
- Amman Queen Alia Intl Airport (AMM)
- Cairo Airport (CAI)
- Dubai Intl Airport (DXB)
- Jeddah King Abdulaziz Intl Airport (JED)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Bangkok Suvarnabhumi Airport (BKK)
- Baghdad Intl Airport (BGW)
- Doha Hamad Intl Airport (DOH)
- Beirut Airport (BEY)
- Istanbul Airport (IST)
- Kuwait City Airport (KWI)
- Riyadh King Khaled Intl Airport (RUH)
- Aqaba King Hussein Intl Airport (AQJ)
- Abu Dhabi Intl Airport (AUH)
- Dammam King Fahad Intl Airport (DMM)
Royal Jordanian contact information
- RJ IATA code
- +962 6 5100000 Call
- rj.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.