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The crew was trying their best during the flight, but the boarding process was a mess. Taking away water bought at the airport from families and children at a hot gate with no AC is illogical and unacceptable. The water was bought after 3 security checks and the boarding process takes an hour during which toddlers have to stand in lines while no one else is boarding. in the meantime a RAM official is allowed to walk in the gate holding his water bottle. Someone needs to explain why people can't keep their water bought at the airport during the boarding process. Passengers can be asked to leave their waters behind once they are asked to walk into the plane not while they are waiting. Also, not only people were hot and thirsty while waiting for boarding, but they also had to sit in the middle of screaming and unhappy children crying because they are hot and thirsty. The boarding process was inhumane and needs to be organized in a much better way. It is also very ironic to ask passengers to keep their 6 feet distance while the plane is overbooked and all seats are filled. Based on my experience with RAM on my last trip, I would not recommend it to friends and people I care about.

Worst airline ever, very poor customer service, rude employees, dirty plane.

Pros: The middle seat wasn't occupied

Cons: The US security check took about 30 minutes as they had to call a bomb-sniffing dog for the candles we bought. Note that they don't allow you to bring beverages bought at the airport, post-security check, onto the airplane. My seat was dirty from the prior flight when I got there. The steward came over and wiped it down with a wet wipe. We used the blanket to cover the middle seat as it was just as dirty. The food is barely edible, the movie selection is poor. They didn;t hand out any of the normal arrival forms for the US.

Pros: It got us to Casablanca. Should have taken a car though

Cons: The plane sat on the runway at over 100 F and the A/C was not on. They barely started it once we were in the air

Pros: Nothing to like aboie this flight , my worst night mare . They are all corrupted I was told to pay for the trip I already paid for. The plain had an engine failure, I could not reach Casablanca for my next flight

Cons: Refund!!!!

Pros: I liked nothing about this airline. Lucky I am life… Just when we took off , the pilot announced an engine failure, we returned to Marrakech airport waiting for information instead we were walked around the another from gate to gate, yet still no information. At 3:30 PM we were told that there is no flight that day. They put us in hotel at 8:30 PM. I am at the hotel at this time without information regarding the next flight . This is the worst airline I ever used in my life, not even some sort of customer service.

Cons: Expel ROYAL AIR MAROC from your list of offers Punish them for treating travelers like garbage. I expect a refund from the price I paid

Cons: Serve better food

Cons: The stewards seemed frustrated. Not quick to accommodate.

Pros: The crew was rude and unhelpful.

Cons: The professionalism of the crew, the quality and taste of the food. The comfort of the seat.

Pros: Foods

Cons: Checkin agents to be trained for a professional behaivor ..

Pros: stupid flight outrage prices

Cons: respect and lower the damn prices

Pros: I didn't get the fast track invitation while I am a gold member

Cons: Flight was delayed by an hour and a half and no announcements were made

Cons: Forced us to pay extra for seat assignments then allowed other passengers to take them. Entertainment did not work despite being reset many times. No additional beverage service outside of meals