Theartemis Palace
Top Lake Hotel

M.Portaliou 26, Rethymno, Greece
+30 283 105 3991


+30 283 105 3991
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Overall guest ratings

8.6/10 Excellent
based on 112 reviews
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Review highlights

  • 10.0
  • 9.3
  • 9.1
  • 6.4

Good to know

  • Near city centre
  • Beach nearby
  • Great desserts & fruits
  • Clean hotel facilities


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    The hotel is located in Rethymnon, a central town and one of the most delightful in Crete. The hotel is just a short walk from the picturesque Old Town and a few minutes from the large sandy beach. The air-conditioned hotel comprises a total of 245 rooms. A lobby and a reception are available to guests. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Various shops are available, including a supermarket and a souvenir shop. There is also a garden. Additional facilities at the establishment include a TV room. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include room service and a laundry service. Each of the rooms is appointed with air conditioning, central heating and a bathroom. The standard amenities of most rooms include a balcony. Separate bedrooms are also available. Cots are available for younger guests. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Travellers will also find slippers in their rooms. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided for everyday use. The accommodation offers family rooms and non-smoking rooms. A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. The sun loungers and parasols on the sun terrace offer a great place to unwind. The hot tub is the perfect place to relax. There is also a poolside snack bar. Tennis and bocce are available to active guests. Alternatively, guests can try out aquafit, or for a fee, diving. The establishment also offers sports enthusiasts a wide range of indoor activities, including a gym, table tennis, billiards, gymnastics and aerobics. Guests of the hotel can pamper themselves with the wellness amenities in the relaxation area. Available services include a sauna and massage treatments, or for a fee, a spa. An entertainment programme is offered for children. Copyright GIATA 2004 - 2016. The accommodation offers a wide range of bookable catering options, with half board and all-inclusive. Available meals include breakfast, lunch and dinner. Staff are also happy to provide vegetarian dishes. The establishment also offers snacks. The show cooking is a particular attraction. Alcohol-free drinks and alcoholic beverages are offered. The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

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    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Facilities for disabled guests
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    Guest reviews

    Overall rating

    8.6 Excellent
    based on 112 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.3 "Excellent value."
    • 9.1 "Excellent amenities."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
    • 6.4 "Rooms are ok."
    • 4.0 "Not very comfortable."
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    Overall rating

    8.4 Excellent
    based on 81 reviews
    • 9.2 "Excellent value."
    • 9.2 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      8.4 "City centre within easy reach, said 84%."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 9.0 "Excellent amenities."
      8.3 "83% found the grounds to be nice."
    • 8.2 "Generally very clean."
      10.0 "100% thought it was clean."
    • 6.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
    • 3.9 "Not very comfortable."
      1.7 "83% thought it was too noisy."
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    Overall rating

    8.9 Excellent
    based on 30 reviews
    • 8.9 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 8.8 "Location is great."
      8.7 "87% appreciated the closeness to the beach."
    • 8.5 "Food is delicious."
    • 8.5 "Beach is lovely."
    • 8.4 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
    • 4.4 "Not very comfortable."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Near city centre"
    "Beach nearby"
    "Great desserts & fruits"
    "Clean hotel facilities"
    data provided by TrustYou

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