Gut Hügle Erlebnishof

We have stayed at this accommodation before and really loved it. We chose it again based on it's great location (and very convenient if visiting Spieleland) and the facilities are very family friendly (excellent play area indoors and out). The onsite restaurant is very good (although service a bit slow at times although no fault of the lovely staff, perhaps just more needed). The breakfast is good and well-priced for guests.

We weren't warned about the substantial building work taking place directly outside our balcony which we found obtrusive and noisy (we were woken up early every morning with building work noise - even on a Saturday). We understand that the establishment is building a spa but guests should be warned or a discount offered for rooms so heavily affected. Had we been warned we could have made a more informed decision and not spent the money on a balcony suite which in the end we could not use. Quite unusual for an accommodation in this price-point, the reception staff did not even bother to ask us how our stay was or whether everything was to our satisfaction when we checked out. We didn't feel that our custom was particularly valued which is a disappointment given we had previously recommended this establishment to friends.