Overview

Hotel Puerto Palace
Best Pool

C/ Doctor Cobiella Zaera, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 372 460

₹ 3,292+

Overall guest ratings

8.0/10 Good
based on 1,309 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.4
  • 6.2

Good to know

  • Professional service
  • Clean rooms
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    The Hotel Puerto Palace is a 4-star hotel located in a quiet, residential area of Puerto de la Cruz, Tenerife, in the magnificent La Orotava valley. Its unique location is close to the beach as well as an area filled with restaurants, shops and leisure facilities. The hotel's atmosphere makes it the perfect place to enjoy your vacation

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Child pool
    • Internet (surcharge)
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,309 reviews
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 8.9 "Amenities are good."
      9.1 "91% found the grounds to be nice."
      8.9 "89% thought the building was wonderful."
      8.3 "83% loved the terrace."
      8.2 "82% enjoyed the lobby entrance."
    • 8.9 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.4 "Good value."
      9.7 "97% thought it was a great value."
      8.6 "86% were happy with the price."
    • 8.2 "Location is great."
      8.1 "81% appreciated the closeness to the beach."
      7.6 "76% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
      6.2 "Desserts were ok, said 62%."
      5.2 "Side dishes were satisfying, according to only 52%."
      5.9 "Only 59% thought the fish/seafood dishes were good."
    • 5.0 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 955 reviews
    • 9.4 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.0 "90% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 8.8 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.7 "Amenities are good."
      9.0 "90% found the grounds to be nice."
      8.6 "86% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
    • 8.3 "Good value."
      9.7 "97% thought it was a great value."
    • 8.3 "Location is great."
      7.9 "79% appreciated the closeness to the beach."
      7.3 "Easily accessible by car, said 73%."
      7.9 "79% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
      6.0 "60% thought the dining experience was appropriate."
      5.0 "Side dishes were satisfying, according to only 50%."
      5.8 "Only 58% thought the fish/seafood dishes were good."
    • 3.5 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 261 reviews
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.9 "Amenities are good."
      9.1 "91% found the grounds to be nice."
      8.8 "88% thought the building was wonderful."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 8.3 "Good value."
    • 8.1 "Location is great."
    • 6.9 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.6 "Only 66% thought the furniture was functional."
    • 6.1 "Food is average."
      6.2 "Desserts were ok, said 62%."
      5.5 "55% thought the dining experience was appropriate."
      6.4 "Only 64% were satisfied with the menu."
      5.2 "Side dishes were satisfying, according to only 52%."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Vibe was decent."
      2.0 "80% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 91 reviews
    • 9.3 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.1 "91% said rooms were clean."
    • 9.1 "Excellent amenities."
      9.2 "92% found the grounds to be nice."
    • 8.9 "Pool is good."
    • 8.3 "Good value."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 4.8 "Vibe wasn't good."
    • 3.2 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Professional service"
    "Clean rooms"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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