Overview

The Royal Haciendas All Suites Resort & Spa

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3110

₹ 17,174+

Overall guest ratings

8.8/10 Excellent
based on 992 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.9
  • 6.9

Good to know

  • Great menu
  • Recreation staff is nice
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Guests at The Royal Haciendas All Inclusive will find some of the Riviera Maya's best beaches on their doorstep, and can reach the shops and nightlife of Playa del Carmen in 10 minutes by car. The hotel is 15 km (9 miles) from Xcaret Park, and 53 km (33 miles) from Cancún Airport.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry service
    • Golf
    • Hot tub
    • Child pool
    • Indoor pool
    • Airport shuttle
    • Steam room
    • Child-friendly
    • Laundry facilities
    • Game room
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Pool table
    • Towels
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    based on 992 reviews
    • 9.5 "Perfectly clean."
      9.7 "97% thought it was clean."
      9.3 "93% said rooms were clean."
      8.8 "88% thought the dining area was clean."
      10.0 "Clean pool, said 100%."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
      9.7 "97% were happy with the room service."
      8.5 "Housekeeping was great, according to 85%."
      8.3 "Excellent childcare, thought 83%."
      9.7 "97% said the concierge service was amazing."
      7.3 "73% said the booking process went smoothly."
      9.0 "90% were happy with the shuttle service."
      7.0 "Lovely bar service, according to 70%."
      7.8 "Management was excellent, said 78%."
      10.0 "Lovely pool/beach service, according to 100%."
    • 8.4 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 7.6 "Tasty food."
      7.4 "74% loved the menu selection."
      8.9 "Yummy desserts, said 89%."
      8.8 "88% thought the dining area was clean."
    • 6.9 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    9.3 Excellent
    based on 238 reviews
    • 9.6 "Perfectly clean."
      9.8 "98% thought it was clean."
    • 9.4 "Excellent pool."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.8 "Beach is lovely."
      9.1 "Beach sports facilities are great, according to 91%."
    • 3.7 "Internet is poor."

    Overall rating

    8.9 Excellent
    based on 753 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 9.3 "Perfectly clean."
      9.5 "95% thought it was clean."
      9.3 "93% said rooms were clean."
    • 8.8 "Beach is lovely."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% found the restaurant service to be one of the best."
      8.7 "87% thought the service was very professional."
      8.7 "Excellent childcare, thought 87%."
      7.7 "77% said the recreation staff was great."
      8.1 "Housekeeping was great, according to 81%."
    • 8.7 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.0 "90% found the grounds to be nice."
    • 6.3 "Breakfast is mediocre."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great menu"
    "Recreation staff is nice"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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