Overview

Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Japan
+81 252 246 111

₹ 2,940+

Overall guest ratings

8.3/10 Excellent
based on 1,098 reviews

Review highlights

  • 8.8
  • 8.7
  • 7.9
  • 4.0

Good to know

  • Great view
  • Friendly service

Nearby

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    About

    Enjoy your visit to Niigata with a stay at Hotel Okura Niigata. You can indulge in facials or aromatherapy, and Toh-Ka-Lin, one of 6 restaurants, serves Chinese cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with LED TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,098 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.9 "79% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 8.7 "Breakfast is good."
    • 7.9 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 7.7 "Good location."
      8.5 "85% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Rooms are ok."
      6.6 "66% thought the bathroom was big enough."
      5.2 "For 52%, maintenance was acceptable."
      5.0 "Only 50% thought the shower was ok."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      1.9 "81% complained about the elevator."
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    Overall rating

    7.9 Good
    based on 230 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.4 "Good location."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.4 "74% thought rooms were spacious."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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    Overall rating

    8.4 Excellent
    based on 252 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 7.6 "Good location."
      8.2 "82% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
      7.4 "74% thought rooms were spacious."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.4 Excellent
    based on 175 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.8 "Good location."
    • 7.3 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      9.5 "95% thought the view was good."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."

    Overall rating

    8.3 Excellent
    based on 439 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 7.9 "Good location."
      8.8 "88% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      9.7 "97% thought the view was good."
      7.1 "71% said the beds were comfortable."
    • 3.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great view"
    "Friendly service"
    data provided by TrustYou

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