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Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Japan
+81 252 246 111

₹ 3,472+

Overall guest ratings

8.3/10 Excellent
based on 1,098 reviews

Review highlights

  • 8.8
  • 8.7
  • 7.9
  • 4.0

Nearby

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    About

    With a stay at Hotel Okura Niigata, you'll be centrally located in Niigata, steps from Bandai Bridge and minutes from Bandai Pavilion. This 4-star hotel is within close proximity of Aizu Yaichi Memorial Museum and Nishibori Rosa.

    Rooms

    Make yourself at home in one of the 265 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Relax and unwind with body treatments and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,098 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.9 "79% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 8.7 "Breakfast is good."
    • 7.9 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 7.7 "Good location."
      8.5 "85% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Rooms are ok."
      6.6 "66% thought the bathroom was big enough."
      5.2 "For 52%, maintenance was acceptable."
      5.0 "Only 50% thought the shower was ok."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      1.9 "81% complained about the elevator."
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    Overall rating

    7.9 Good
    based on 230 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.4 "Good location."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.4 "74% thought rooms were spacious."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 252 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 7.6 "Good location."
      8.2 "82% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
      7.4 "74% thought rooms were spacious."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.4 Excellent
    based on 175 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.8 "Good location."
    • 7.3 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      9.5 "95% thought the view was good."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."

    Overall rating

    8.3 Excellent
    based on 439 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 7.9 "Good location."
      8.8 "88% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      9.7 "97% thought the view was good."
      7.1 "71% said the beds were comfortable."
    • 3.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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