Universal Inn and Suites puts you just a 5-minute drive from Horseshoe Falls and Skylon Tower. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Rooms at this Colonial hotel feature bonuses like refrigerators and microwaves.
Pros: Location was central and walking distance to all major attractions.
Cons: The bedding in the room didn't look like it had been changed from the previous guests.
Pros: Having a microwave and mini fridge was a huge bonus, we had stayed in a 'bigger-chain' hotel for a few days before staying here and that other hotel didn't have them. We will choose this ...
Cons: There was a pool, however it was empty and my kids were a tad disappointed. It wasn't advertised to have pool, but its right out front and my kids got excited.
Pros: Not very much. The sheets and towels were clean.
Cons: Carpet was very old and stained, dirty, room was very stuffy. Fire detector not working and on the table beside the TV. Windows did not open. Was able to jar the door when locked.
Pros: Bed was super comfortable and the sheets were clean. Hotel is a short wall to the Falls.
Cons: Outdated room, carpet was dirty/had spots, pillow was super flat
Pros: The size of the room and it was clean
Cons: The wifi did not work well and the air in the room was stale
Pros: location
Cons: smelly room , noisy ,
Pros: Nothing
Cons: It was a poor experience the toilet flushed every 5 mins all ny itself. Just a tereible ezperience in the heart of nniagara
Cons: Staff were rude and not at all helpful. Could have cared less that we were there. Did not feel welcome or valued as guests.
Pros: It was close to the Falls
Cons: We hated staying there, the only reason we didn't change hotels is because we wouldn't have received a refund.
Pros: The room had 3 queen beds and was very good size. Had multiple channels on the tv.
Cons: The room appeared to be very clean however the carpet was filthy, you don't want to walk around barefoot or in socks. The beds while large we very uncomfortable. The hotel promised one parking ...
Pros: Check in was reasonably easy, staff was a little disorganized and seemed flustered. Tried to serve three guests all at once instead of finishing one thing at a time.
Cons: The jacuzzi tub had not been cleaned after the previous guests and was full of hair. They didn't leave us extra towels considering it was a jacuzzi room they should expect us to want more than 2...
Pros: Very clean with large room! Definitely exceeded expectations. The bed was also way more comfortable than anticipated. And despite there being a very rowdy bunch outside not too far from us we could not hear a single thing from inside our room!
Pros: The size of the room and it was clean
Cons: The wifi did not work well and the air in the room was stale
Pros: Very clean with large room! Definitely exceeded expectations. The bed was also way more comfortable than anticipated. And despite there being a very rowdy bunch outside not too far from us we could not hear a single thing from inside our room!
Pros: Location was central and walking distance to all major attractions.
Cons: The bedding in the room didn't look like it had been changed from the previous guests.
Pros: Having a microwave and mini fridge was a huge bonus, we had stayed in a 'bigger-chain' hotel for a few days before staying here and that other hotel didn't have them. We will choose this ...
Cons: There was a pool, however it was empty and my kids were a tad disappointed. It wasn't advertised to have pool, but its right out front and my kids got excited.
Pros: Not very much. The sheets and towels were clean.
Cons: Carpet was very old and stained, dirty, room was very stuffy. Fire detector not working and on the table beside the TV. Windows did not open. Was able to jar the door when locked.
Pros: Bed was super comfortable and the sheets were clean. Hotel is a short wall to the Falls.
Cons: Outdated room, carpet was dirty/had spots, pillow was super flat
Pros: location
Cons: smelly room , noisy ,
Pros: Nothing
Cons: It was a poor experience the toilet flushed every 5 mins all ny itself. Just a tereible ezperience in the heart of nniagara
Cons: Staff were rude and not at all helpful. Could have cared less that we were there. Did not feel welcome or valued as guests.
Pros: It was close to the Falls
Cons: We hated staying there, the only reason we didn't change hotels is because we wouldn't have received a refund.
Pros: The room had 3 queen beds and was very good size. Had multiple channels on the tv.
Cons: The room appeared to be very clean however the carpet was filthy, you don't want to walk around barefoot or in socks. The beds while large we very uncomfortable. The hotel promised one parking ...
Pros: Check in was reasonably easy, staff was a little disorganized and seemed flustered. Tried to serve three guests all at once instead of finishing one thing at a time.
Cons: The jacuzzi tub had not been cleaned after the previous guests and was full of hair. They didn't leave us extra towels considering it was a jacuzzi room they should expect us to want more than 2...
