Overview

Grand Hyatt New York

109 East 42nd Street, New York, NY 10017, United States
+1 212 883 1234

₹ 13,592+

Overall guest ratings

7.9/10 Good
based on 5,694 reviews

Review highlights

  • 9.7
  • 9.1
  • 5.6
  • 5.4

Good to know

  • Friendly service

Nearby

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    About

    The Grand Hyatt New York has 1,306 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 5,694 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.1 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 7.0 "Internet works."
      6.4 "64% thought the wifi quality was ok."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.4 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.3 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      6.7 "For only 67%, the tv was ok."
    • 5.1 "Average value."
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    Overall rating

    7.9 Good
    based on 2,391 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 9.1 "Excellent wellness & sports facilities."
    • 7.1 "Internet works."
    • 6.4 "Service is ok."
      5.9 "59% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
      6.7 "67% said the concierge service was sufficient."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "For only 65%, the tv was ok."
    • 4.9 "Value below average."
      4.6 "54% said the breakfast was too expensive."
      3.2 "The price was too high for 68%."
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    Overall rating

    7.8 Good
    based on 2,220 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
    • 9.3 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.3 "Internet works."
      9.1 "91% thought it was a great value."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      5.2 "52% thought the management was tolerable."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.6 "Value below average."
      4.2 "58% said the breakfast was too expensive."
      2.6 "The price was too high for 74%."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 4.6 "Rooms are not good."
      3.9 "61% said rooms were small."
      2.1 "79% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      2.2 "78% were disappointed with the minibar."
      4.6 "For 54%, the rooms looked old."
      2.2 "78% were unsatisfied with the kitchenette."
      1.8 "Air conditioning was criticized by 82%."
      2.5 "75% had problems with the shower."
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    Overall rating

    7.8 Good
    based on 455 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 6.6 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
      6.1 "61% thought the atmosphere was somewhat friendly."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.0 "Average value."
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    Overall rating

    7.6 Good
    based on 626 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
    • 9.3 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 6.7 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 6.2 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.8 "For only 58%, the facilities were new enough."
      6.1 "61% said the architecture was not spectacular."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.6 "Value below average."
    • 4.3 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      3.1 "69% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
      1.1 "89% criticized the small bathroom."
      2.3 "77% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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