We were disappointed that they did not have concierge to help us make arrangements for dinners and activities, when we arrived.
4 stars
Omni Nashville Hotel
250 Rep. John Lewis Way South, Nashville, TN 37203, United States
Nashville, TN
See location+1 615 782 5300Photos of Omni Nashville Hotel
Overview
Hotel with 2 restaurants, steps from Music City Center 2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Omni Nashville Hotel offers 800 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Omni Nashville Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
General
- Window
- Family rooms
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Omni Nashville Hotel
9.1
Wonderful
1416 verified ratings
Wonderful
943
Very good
177
Good
100
Okay
59
Fair
64
Mediocre
27
Poor
46
Summary of reviews
Guests say
Guests loved the hotel's location, which was perfect for exploring Nashville. However, many expressed dissatisfaction with the service, particularly during check-in and valet. The cleanliness of the hotel was praised, but there were complaints about the comfort of the beds and the high costs of parking and Wi-Fi. Overall, while the hotel has its charm, improvements in service and room quality are needed.AI-generated from customer reviews
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Score by provider
9.1 out of 10
14 reviews
9.2 out of 10
8 reviews
All reviews
We did not have information about the amenities in our room.
Pros (+) Location
Cons (-) In bathroom a tub as well as a shower
Pros (+) Loved the proximity to downtown, the outdoor pool, fitness center, Easter brunch and room were wonderful! All of the staff were very helpful and accommodating!
Cons (-) The pool was so popular they ran out of lounge chairs in the sun and we wish we could have spent an evening out on the patio after 9pm. Both minor compared to all of the positives!
Pros (+) Clean and luxurious
Cons (-) Cleaning staff kept bothering us early in the morning to clean rooms. Don't go here if you want to be bothered.
Pros (+) Great location, very clean and excellent staff. Walking distance to downtown making it extremely convenient. Make sure you check out the pool and take advantage of the car service.
Pros (+) Great location!!
Cons (-) Surprised at such an upscale property that there is a WiFi fee if you are not a Omni member or if you do not sign up to be a member.
Pros (+) Parking options seemed limited to Valet. The Valet team was super nice and helpful, so that's totally fine. Pool deck is lovely. Views all around are awesome - great location. Staff at Kitchen Notes are wonderful. Food was pretty good. Loved the inclusion of local food sources and other local services (Bongo Java).
Cons (-) When they asked me if I'd like a luggage cart, I said yes, but didn't realize that it automatically came with a bellman. In the future, I'd recommend asking if someone can help with the luggage, instead of if I'd like the use of a piece of equipment. One other critique... We have a king bed at home that is way more comfortable than the bed in our room. In general, I can tell that the nicer the hot...
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Pros (+) The appointments in the hotel created a luxurious atmosphere.
Cons (-) On Sunday we were not allowed to call for our car until after checking out. We waited 20 minutes for the car given the number of people checking out at the same time. Visit ended on a irated note.
Location
250 Rep. John Lewis Way South, Nashville, TN 37203
What's nearby
- Country Music Hall of Fame and Museum71 m
- Music City Center77 m
- Bridgestone Arena210 m
- Ryman Auditorium386 m
- AT&T Building0.5 km
- Nashville Public Library0.7 km
- Fort Nashborough0.7 km
- Nashville City Center0.8 km
- Tennessee State Capitol1.1 km
- Vanderbilt University2.7 km
- Belmont University3.2 km
- Vanderbilt Stadium3.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Omni Nashville Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city centre | 0.4 km |
Nearest airport | Nashville Intl |
Distance to airport | 9.4 km |