Dining
Family friendly
Basics
Things to do
Health and safety
Pool and spa
Accessibility and suitability
Bathroom
Outdoor
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel's location is superb, being the first hotel after leaving the pier, making it very convenient for guests. Additionally, guests can enjoy amazing sunset views from the pool.
How is the food quality at the hotel?
The food at the hotel's restaurant is described as incredible, and the complimentary breakfast is very good. However, some guests mentioned that there were limited gluten-free options during the low season.
What can guests expect from the hotel's facilities?
Guests can expect super friendly staff, amazing facilities, and an incredible experience of seeing the sunset from the infinite pool. Additionally, the hotel offers beach access and a pool table for entertainment.
What are the common concerns about the hotel's rooms?
Some guests mentioned that the rooms are outdated and under-equipped for the price, with issues such as leaking roofs and wet beds. Additionally, there were comments about the need for a renovation and better maintenance.
How is the customer service at the hotel?
The staff at the hotel is described as very helpful, friendly, and accommodating. Guests also praised the excellent breakfast and the comfortable and quiet cabins. However, some guests mentioned the need for more attentive management and improvements in certain areas, such as lighting in the chalets.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Sunset Views from the Pool
Guests highly recommend watching the sunset from the hotel's pool area, as it offers an amazing experience.
Room Renovation Needed
Several guests mentioned that the rooms are in need of urgent renovation, including furniture, flooring, and bathroom facilities.
Breakfast Experience
During low season, the breakfast was not served in a buffet style, causing inconvenience for guests with dietary restrictions. However, the hotel made efforts to accommodate requests in subsequent days.
Leaks in Rooms
Some guests reported experiencing leaks in their rooms, indicating a maintenance issue that the hotel may need to address.
Staff Friendliness
Multiple guests praised the friendly and helpful nature of the hotel staff, particularly mentioning specific individuals who provided excellent service.
Noise Levels
Guests noted that the sound system in the pool area played loud electronic music during the day and at night, which may have affected the overall relaxation experience.
Beautiful Grounds
The hotel's gardens and beach views received positive feedback from guests, contributing to a pleasant and picturesque atmosphere.
Restaurant Quality
The hotel's restaurant received consistent praise for its delicious food, making it a noteworthy dining option for guests.
Room Amenities
Some guests expressed a desire for additional in-room amenities, such as a coffee machine, to enhance their stay.
Maintenance Response
While some guests encountered maintenance issues, the hotel's responsiveness to addressing these concerns was evident, indicating a proactive approach to guest satisfaction.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Portalo is located at 45428000 Ladeira Da Igreja Praca Do Portalo, Morro De Sao Paulo Brazil, 0.6 km from the centre of Morro de Sao Paulo. Morro de Sao Paulo Pier is the closest landmark to Hotel Portalo.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Portalo.
Yes, Hotel Portalo offers free Wi-Fi.
Hotel Portalo is 12 km from Valença. Hotel Portalo is 82.7 km from Salvador Luis E. Magalhaes.
Yes, Hotel Portalo has a pool on-site.
KAYAK scours the web for all room deals available at Hotel Portalo in Morro de Sao Paulo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Portalo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Portalo.
Distance to city centre | 0.6 km |
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