Treat yourself to the perfect combination of location and superior service at Monterey Marriott. Our experienced team will greet you with a smile from the moment you enter our Monterey Bay hotel, making you feel right at home. Retreat to your spacious room, where you'll find plush bedding topped with cozy comforters, a generous bath with deluxe amenities and incomparable views of downtown Monterey or the Bay. Enjoy world-class dining in our hotel's restaurant, Fin & Field, or venture to one of the many eateries nearby. Take advantage of our elegant meeting and event venues to host impressive business gatherings, weddings, Bar/Bat Mitzvahs and other social events. If you need more space, we are conveniently located next to the Monterey Conference Center, where you'll find even more space for your meetings. Whether you are joining us for business or enjoying a relaxing vacation, we look forward to seeing you soon at our Monterey, California hotel.
Great location and Super Staff
Pros: The location was perfect for visiting Monterey. Centrally located next to the Historic Park and Wharf area. Staff was friendly and efficient.
Cons: Although the room was clean, the furnishings are dated.
Pros: Centrally located allowing us to explore Monterey
Cons: It is tired.
Pros: The valet was super nice and helpful. The young woman checking me in was friendly as well.
Cons: I was happy with my stay
Terrible hotel
Cons: As we were checking in, we were told that we had signed up for two queen beds. As this was the one night in over 4 years that we got to spend together without her kids, I had made sure when I reserved the room it was for a king bed. After 10 minutes of negotiating, the lady at the front desk assigned is to a wheelchair accessible room with the king bed. Paying $400+ for the night, we were not very happy with the type of room we were assigned to. The bed itself was very uncomfortable. The mattress was very cheap and sagging on each side. The pillows were made of practically nothing but air. To add to the lovely stay, at 1:00 am we were awoken to the the fire alarm going off and loud flashing blinking lights in our room. The entire hotel had to evacuate and after the fireman came to turn the alarm off, we went back to our room. It was safe to say at this point we wouldn't get much sleep. As we complained to the front desk about our stay, they apologized and offered nothing to us. I will NEVER stay at this Marriott again and wouldn't recommend it to anyone.
Cons: Not able to park my own car
Pros: Excellent location and friendly staff.
Pros: Location was great!
Cons: 1. Your ad said I had two options for this type of room: City view or Ocean view. I clicked on city view. In reality, I got a room on the second floor and a view of the building next door and the Subway down the street. VERY misleading ad and application form for your room.
2. I was given the option of a King or Double. The room was for my partner and I so I was hoping for a King. I've never received a double booking as a couple but this time I did. I called front desk to change my room when I got upstairs and they said I never specified King. Your website doesn't give a very obvious space for me to specify King though.
3. The room I was placed in was next to the weight room. It was loud because when people work out, they lick to drop weights which makes a lot of noise. This did not making sleeping very easy.
4. I tried paying for the internet but kept getting error messages. I'm good with computers and I'm certain this was a network issue and not a user error on my part.
In short, I didn't get the room I expected, it was difficult sleeping at night bc we were so close to the weight room, there was no internet, and I don't understand how the front desk said I should have specified King bed when your online app form doesn't give me a space for that. I won't be staying at the Marriot any more in the future.
Great location and Super Staff
Pros: The location was perfect for visiting Monterey. Centrally located next to the Historic Park and Wharf area. Staff was friendly and efficient.
Cons: Although the room was clean, the furnishings are dated.
Pros: Centrally located allowing us to explore Monterey
Cons: It is tired.
Pros: The valet was super nice and helpful. The young woman checking me in was friendly as well.
Cons: I was happy with my stay
Pros: Excellent location and friendly staff.
Cons: Not able to park my own car
Pros: Location was great!
Cons: 1. Your ad said I had two options for this type of room: City view or Ocean view. I clicked on city view. In reality, I got a room on the second floor and a view of the building next door and the Subway down the street. VERY misleading ad and application form for your room.
2. I was given the option of a King or Double. The room was for my partner and I so I was hoping for a King. I've never received a double booking as a couple but this time I did. I called front desk to change my room when I got upstairs and they said I never specified King. Your website doesn't give a very obvious space for me to specify King though.
3. The room I was placed in was next to the weight room. It was loud because when people work out, they lick to drop weights which makes a lot of noise. This did not making sleeping very easy.
4. I tried paying for the internet but kept getting error messages. I'm good with computers and I'm certain this was a network issue and not a user error on my part.
In short, I didn't get the room I expected, it was difficult sleeping at night bc we were so close to the weight room, there was no internet, and I don't understand how the front desk said I should have specified King bed when your online app form doesn't give me a space for that. I won't be staying at the Marriot any more in the future.