Pros (+) The entire hotel decor and rooms were beyond description with works of art throughout the hotel. Location was perfect, near all major tourist attractions.
3 stars
Hotel Eden
Photos of Hotel Eden
Overview
Hotel with free breakfast, near Main Market Square This smoke-free hotel features a sauna, spa services, and a business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Hotel Eden offers 27 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Eden
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Upper floors accessible by stairs
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bedroom
- Extra-long beds (> 2 metres)
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
General
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Spa
- Massage
- Spa
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Bicycle hire
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Eden
8.5
Very good
2075 verified ratings
Wonderful
1362
Very good
431
Good
173
Okay
55
Fair
31
Mediocre
10
Poor
13
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, particularly in the Kazimierz area, which is vibrant and close to major attractions. However, many reviews pointed out issues with service, including unfriendly staff and lack of proper cleaning in the rooms. Overall, while the location is a highlight, improvements in service and cleanliness are needed to enhance the guest experience.AI-generated from customer reviews
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Score by provider
8.6 out of 10
110 reviews
9.1 out of 10
2 reviews
All reviews
Location
Ciemna 15, Krakow, Malopolskie
What's nearby
- Wawel Castle0.9 km
- Królewska Katedra na Wawelu0.9 km
- Pomnik Smoka Wawelskiego1 km
- Academy of Music in Krakow1.1 km
- Kościół Mariacki1.2 km
- Main Market Square1.3 km
- Cloth Hall1.3 km
- Krakow Old Town1.4 km
- Uniwersytet Jagielloński1.4 km
- Krakow City Centre1.4 km
- Muzeum Historyczne Miasta Krakowa1.4 km
- Brama Floriańska1.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Eden
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Eden
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See most recommended stays in KrakowGood to know
Value for money | 8.7 |
|---|---|
Distance to city centre | 1.3 km |
Nearest airport | Krakow J. Paul II Balice |
Distance to airport | 11.4 km |