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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.1
I know this hotel and its convenient location. I've stayed ther in the past. Even though Kayak, through Getaroom sent me a confirmation they did not send this information the the hotel. Presenting the printed confimration was of no value. Luckily---this is not a hight season--they had a vacant room. It was humiliating that they asked me to pay for the room, although it was pre-paid, and they askend ME to contact Kayak & Getaroom so that they settle the issue. Later they cancelled the second charge. I was angry, and called the number on my voucher. I should not have to endure this treatment. The room I had been promised was a a superior room. The room I checked into was ordinary. I still hope to hear from someone from Kayak or Getaroom and explanation as to what happened. Sincerely, Jacob Gershoni
review from KAYAK -
6.6
Everybody was very polite and helpful. This hotel location is not ideal for those travelers whishing to explore the historical part of Istanbul; hotel is close to Taksim Square and Istikal Cad making it ideal for shopping and enjoying the night clubs.
review from KAYAK -
7.3
the location
review from KAYAK -
5.3
Location - Price - Cleanliness - Fairly large rooms - Spa & health club. Noise of house keeping - Noise of the bar in front of the hotel - Thin walls !!! - Small bathrooms.
review from KAYAK -
8.0
The indoor health club was magnifique
review from KAYAK -
4.7
The Portofino Restaurant was great; the food delicious and the staff very friendly and helpful. The Swimming Pool was lovely and the location of the hotel is very good. I didn't like the unwelcoming staff at breakfast. They were unsmiling and did not offer tea or coffee -they had to be asked every time. The atmosphere at breakfast was awful though the choice and quality of food was good. The bedroom I had was comfortable but was slightly shabby and not spotlessly clean.
review from KAYAK -
6.3
the site is very suitable for everything. I visited it before three years and it was better and more luxury.
review from KAYAK -
4.3
the location of the hotel is only 5 minutes walk to taksim square , near metro , A/C is good , bed is comfortable no conceirge , the reception often does not speak english , the room cleaning is poor here and noisey . LCD is 10"
review from KAYAK -
7.7
the location of the hotel was excelent every thing near to it, the resturant was nice also.
review from KAYAK -
2.0
They are not trustworthy with money.. They went to our room and stole our important files. And they took our passport the day we checked in and refused to give them back in our check out claiming that we didn't give them our passports in the first place..it is clear that they are racist towards Arabs. I do not recommend this hotel to anyone. And they also left us waiting more than 5 hours before they gave us our rooms . plus they talk down to us.
review from KAYAK -
4.0
The hotel is very near to the shopping area The staff is roued and un polite, despite they have vacant room they insist that the check in time is 12 pm
review from KAYAK -
5.6
Staff was good and took good care. Hotel was comfortable. Taxis taken through hotel were charging higer prices and were using longer route. They were called from the Taksim hotel complex area , exclusive taxi stand.
review from KAYAK
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6.6
Everybody was very polite and helpful. This hotel location is not ideal for those travelers whishing to explore the historical part of Istanbul; hotel is close to Taksim Square and Istikal Cad making it ideal for shopping and enjoying the night clubs.
review from KAYAK -
7.3
the location
review from KAYAK -
7.7
the location of the hotel was excelent every thing near to it, the resturant was nice also.
review from KAYAK
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5.1
I know this hotel and its convenient location. I've stayed ther in the past. Even though Kayak, through Getaroom sent me a confirmation they did not send this information the the hotel. Presenting the printed confimration was of no value. Luckily---this is not a hight season--they had a vacant room. It was humiliating that they asked me to pay for the room, although it was pre-paid, and they askend ME to contact Kayak & Getaroom so that they settle the issue. Later they cancelled the second charge. I was angry, and called the number on my voucher. I should not have to endure this treatment. The room I had been promised was a a superior room. The room I checked into was ordinary. I still hope to hear from someone from Kayak or Getaroom and explanation as to what happened. Sincerely, Jacob Gershoni
review from KAYAK -
5.3
Location - Price - Cleanliness - Fairly large rooms - Spa & health club. Noise of house keeping - Noise of the bar in front of the hotel - Thin walls !!! - Small bathrooms.
review from KAYAK -
4.7
The Portofino Restaurant was great; the food delicious and the staff very friendly and helpful. The Swimming Pool was lovely and the location of the hotel is very good. I didn't like the unwelcoming staff at breakfast. They were unsmiling and did not offer tea or coffee -they had to be asked every time. The atmosphere at breakfast was awful though the choice and quality of food was good. The bedroom I had was comfortable but was slightly shabby and not spotlessly clean.
review from KAYAK -
6.3
the site is very suitable for everything. I visited it before three years and it was better and more luxury.
review from KAYAK -
4.3
the location of the hotel is only 5 minutes walk to taksim square , near metro , A/C is good , bed is comfortable no conceirge , the reception often does not speak english , the room cleaning is poor here and noisey . LCD is 10"
review from KAYAK -
2.0
They are not trustworthy with money.. They went to our room and stole our important files. And they took our passport the day we checked in and refused to give them back in our check out claiming that we didn't give them our passports in the first place..it is clear that they are racist towards Arabs. I do not recommend this hotel to anyone. And they also left us waiting more than 5 hours before they gave us our rooms . plus they talk down to us.
review from KAYAK -
4.0
The hotel is very near to the shopping area The staff is roued and un polite, despite they have vacant room they insist that the check in time is 12 pm
review from KAYAK -
5.6
Staff was good and took good care. Hotel was comfortable. Taxis taken through hotel were charging higer prices and were using longer route. They were called from the Taksim hotel complex area , exclusive taxi stand.
review from KAYAK
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