|Top route||Barcelona-El Prat to Madrid Barajas|
|Top airport||Madrid Barajas|
Pros: As usual Iberia sells you an Iberia ticket and sticks you on their low-cost line, Vueling - small seats, zero service. In flight wifi did not work except to take my money. Did not recieve email or load a webpage in the whole flight. Also crew was completely misinformed about COVID regulations in Spain - insisted we need a PcR test and QR code from online site and that was not true for travellers from Italy. Bush league airline; not what it used to be.
Pros: I really like the preferred seating area and the crew overall
Cons: Boarding was communicated by areas one time only. I would suggest to repeat communication of the areas that were told to board before so if you missed the first one you don’t have to wait until the end
Pros: The crew was extremely kind and selection of food/drinks was excellent.
Cons: The food abs the service provided by iberia representatives at the counters at the airport
Cons: I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me.
Pros: The crew was great
Cons: the food
Cons: The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late
Cons: Being able to go home
Pros: Lounge closed - last to board for business
Cons: Food and Service in Business Class
Pros: The flight happened and no incidents on the flight.
Cons: Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport.
Pros: On time
Cons: The boarding
Pros: On time
Cons: When you book BA and end up with Iberia, that’s definitely not what you want...
Cons: Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting.
Pros: Iberia is great
Cons: Great airline Iberia is great
Cons: The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership.
Cons: Offer a free beverage would have been nice
Pros: Food was very good and crew was very friendly
Cons: Seats were very small... very uncomfortable travel 10hs in a tight seat!
Pros: The onboard store.
Cons: USB ports. They were off.
Cons: Food selection
Pros: The atendió
Cons: El embarque
Cons: We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late
Cons: El trato de la tripulacion, la renovacion de los aviones
Pros: On time Easy and no issues
Pros: The entertainment was nice!
Cons: The seats were not comfortable
Pros: Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service.
Cons: The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience.
Cons: more space and be able to recline
Cons: The seats
Pros: Friendly crew, comfortable seats, good boarding process!
Pros: The crew was okay,...and we got there
Cons: The plane, was a piece of junk, and the AC wasn't working.
Founded in 1927 and operating out of its hub in Madrid, Iberia is one of the oldest airlines in the world. It is the official national airline of Spain, featuring red and yellow stripes on the tail of the fleet. Low-cost carrier Iberia Express and domestic focused Air Nostrum are subsidiaries of the airline. In 2011 they partnered with British Airways to form the International Airlines Group, which has since added Aer Lingus and Vueling to the franchise.
Economy, Economy Premium and Business Class fares are offered on Iberia flights. Additional leg room of approximately 5 in is afforded by upgrading to Economy Premium, while the Business section provides a seat that reclines flat and is over 6 ft 6 in long. Additional features such as streamlined security processing, acoustic insulated headphones, cocktail tables and luxury magazines are also available to Business passengers.
Airbus is exclusively chosen as the preferred manufacturer. The Airbus A350-900 is one of the largest models in the fleet and is capable of carrying roughly 350 passengers. Many of the aircraft are named after influential Spanish figures including Salvador Dalí, Atoni Gaudí and Plácido Domingo. Iberia also serves as an aircraft maintenance company, helping with plane upkeep for a number of airlines, such as Qatar Airways.
As part of the oneworld alliance alongside major carriers like American Airlines and LATAM Airlines, they contribute to services that reach more than 150 countries. The combination of member hubs allows customers to complete round-the-world trips and benefit from quicker transfers. Interline e-ticketing ensures multiple leg journeys are simplified.