|Top route||Barcelona-El Prat to Madrid Barajas|
|Top airport||Madrid Barajas|
They did not explain at a right time for the almost 1.5 hour’s delay after landing. And I think food should be served to every passenger for 9 hours flight, not optional.
The space between seats is too tight, the entertainment didn’t work, no complementary drinks or food is offered.
Shame on this company More than 5 hours delay and what a mess Business class with zero service - no pillows, no blankets, no drinks Economy class with no reserved seats- people were mad
Never made this flight it was unconfirmed by Iberia according to American Airlines This trip was a total nightmare, got to the airport in Wed March 8th after confirming all flights, only to be told by American Airlines that we are not confirmed on the flight. We met a pretty rude and unhelpful AA check in agent by the name of Ali. American said it was not their problem, contact Kayak/Chatdeal and sort out your issue.Chatdeal said all flights were confirmed and it is the airlines fault. So it went, we were kicked between American, Kayak and Iberia spending hrs on the phone- all said it is not their fault.Spent 9 hrs in the airport on Wed 15th trying to sort out. Luckily, we met a really nice AA agent Shawnna G who went way beyond the call of.duty to help us out. We were put the next day on Thurs 16th from DfW to San Paulo Brazil the onto Madrid!! Imagine that..10000 miles and 20hrs of travelling to get to Madrid from Dallas!! Our trip took 3 days to get there ..Wed 8th Thurs 9th and Fri 10th.Got there on Sat 11th, so lost 2 days of our vacation and a lot of emotional and physical stress on our 2 kids travelling with us.
This trip was a total nightmare, got to the airport in Wed March 8th after confirming all flights, only to be told by American Airlines that we are not confirmed on the flight. We met a pretty rude and unhelpful AA check in agent by the name of Ali. American said it was not their problem, contact Kayak/Chatdeal and sort out your issue.Chatdeal said all flights were confirmed and it is the airlines fault. So it went, we were kicked between American, Kayak and Iberia spending hrs on the phone- all said it is not their fault.Spent 9 hrs in the airport on Wed 15th trying to sort out. Luckily, we met a really nice AA agent Shawnna G who went way beyond the call of.duty to help us out. We were put the next day on Thurs 16th from DfW to San Paulo Brazil the onto Madrid!! Imagine that..10000 miles and 20hrs of travelling to get to Madrid from Dallas!! Our trip took 3 days to get there ..Wed 8th Thurs 9th and Fri 10th.Got there on Sat 11th, so lost 2 days of our vacation and a lot of emotional and physical stress on our 2 kids travelling with us.
Check-in process was unclear, leaving us uncertain about a lot of things, crew was not very friendly and welcoming.
Pros: The crew was extremely kind and selection of food/drinks was excellent.
Cons: The food abs the service provided by iberia representatives at the counters at the airport
Cons: I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me.
Pros: The crew was great
Cons: the food
Cons: The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late
Cons: Being able to go home
Pros: Lounge closed - last to board for business
Cons: Food and Service in Business Class
Pros: The flight happened and no incidents on the flight.
Cons: Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport.
Pros: On time
Cons: The boarding
Pros: On time
Cons: When you book BA and end up with Iberia, that’s definitely not what you want...
Cons: Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting.
Pros: Iberia is great
Cons: Great airline Iberia is great
Cons: The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership.
Cons: Offer a free beverage would have been nice
Pros: Food was very good and crew was very friendly
Cons: Seats were very small... very uncomfortable travel 10hs in a tight seat!
Pros: The onboard store.
Cons: USB ports. They were off.
Cons: Food selection
Pros: The atendió
Cons: El embarque
Cons: We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late
Cons: El trato de la tripulacion, la renovacion de los aviones
Pros: On time Easy and no issues
Pros: The entertainment was nice!
Cons: The seats were not comfortable
Pros: Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service.
Cons: The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience.
On board Iberia flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Iberia assistance team will most likely ask you to pay extra for checked luggage.
Iberia offers direct flights to 77 cities in 36 different countries. Madrid, Barcelona, and Rome are the most popular cities covered by Iberia.
Iberia concentrates most of its flight operations in Madrid.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Iberia.
Founded in 1927 and operating out of its hub in Madrid, Iberia is one of the oldest airlines in the world. It is the official national airline of Spain, featuring red and yellow stripes on the tail of the fleet. Low-cost carrier Iberia Express and domestic focused Air Nostrum are subsidiaries of the airline. In 2011 they partnered with British Airways to form the International Airlines Group, which has since added Aer Lingus and Vueling to the franchise.
Economy, Economy Premium and Business Class fares are offered on Iberia flights. Additional leg room of approximately 5 in is afforded by upgrading to Economy Premium, while the Business section provides a seat that reclines flat and is over 6 ft 6 in long. Additional features such as streamlined security processing, acoustic insulated headphones, cocktail tables and luxury magazines are also available to Business passengers.
Airbus is exclusively chosen as the preferred manufacturer. The Airbus A350-900 is one of the largest models in the fleet and is capable of carrying roughly 350 passengers. Many of the aircraft are named after influential Spanish figures including Salvador Dalí, Atoni Gaudí and Plácido Domingo. Iberia also serves as an aircraft maintenance company, helping with plane upkeep for a number of airlines, such as Qatar Airways.
As part of the oneworld alliance alongside major carriers like American Airlines and LATAM Airlines, they contribute to services that reach more than 150 countries. The combination of member hubs allows customers to complete round-the-world trips and benefit from quicker transfers. Interline e-ticketing ensures multiple leg journeys are simplified.