Book Hertz hire cars in Washington, D.C.

Reviews for Hertz in Washington, D.C.

Recent reviews

Traveller rating

Wonderful

100

Very Good

47

Good

16

Okay

35

Fair

14

Mediocre

0

Poor

156

Find reviews that mention:

pick up the carwrong location

car was cleancustomer service

car availablegreat experience

rented a carcredit card

pick up and dropnever rent

friendly staffcar was dirty

location was closed

10.0

Good car. Easy process. Very reasonable price. Only challenge was find switch for headlightsReviewed 19 Jan 2023

review from

2.0

Not wasting my time by telling me a car was available when it wasn’t.Reviewed 31 Dec 2022

review from

2.0

Could not get reservationReviewed 5 Dec 2022

review from

10.0

The customer service representative at the Hertz counter at the 1919 Connecticut Av NW, Washington DC location was incredibly helpful, friendly and efficient. She made my car rental experience much easier than expected! ThanksReviewed 1 Nov 2022

review from

2.0

Arrived half an hour early, only to find out that there were 0 cars available (despite having reserved a week in advance) and there were 6 people ahead of me on the wait list and it could be hours before a car was available. The worker just shrugged and said too bad and was overall super unhelpful. My friend had a negative experience at this hertz before and I should have taken note. Fortunately the Avis booth next to Hertz had cars available. It was also an ordeal to actually get my reservation canceled through Hertz.Reviewed 31 Oct 2022

review from

2.0

I was unable to retrieve my car since the location was closed. I was also unable to reach a live person to assist. I have to communicate throw another location to cancel the reservation. A live person should always be on hand to assist. I would like to speak directly to a leader about my experience. Please contact me at erica_billings@yahoo.com Please. EricaReviewed 24 Oct 2022

review from

6.0

Kayak's reservation code was only entered in Hertz's system on the day before, meaning Hertz did not really reserved anything. I got to pickup's place and there was no car available. Had to wait one hour for it. Meanwhile another costumer, who had not paid in advance like I did, was there waiting for 2 hours and obviously got preference to be attended first. When client pays in advance, please HONOR the contract and have the car available.Reviewed 18 Oct 2022

review from

2.0

The location did not have any cars available and 10 people were waiting for cars to be returned, which would take a few hours. Totally unacceptable.Reviewed 17 Oct 2022

review from

2.0

Hertz overcharged me compared to what I was quoted on Kayak.com by almost double.Reviewed 16 Oct 2022

review from

4.0

They had no cars to provide when I went to pick up my reservation. There were three people ahead of me also waiting for a car and the desk had no idea when a car would be coming in. To their credit, I was able to call and cancel through their customer service line fairly quickly. Call to confirm they have a car for you before heading over there and have a backup plan! I’m lucky I also have a Free2Move account so I could be on the road on time, but it was extremely annoying.Reviewed 16 Oct 2022

review from

2.0

there was simply no car for us despite booking a month before which is unacceptableReviewed 11 Oct 2022

review from

2.0

There were no vehicles available when I arrived at the pickup site. As a result, I was unable to travel as planned.Reviewed 10 Oct 2022

review from

More

• 6.2 /10Avis Hire Cars at Washington, D.C.
• 8.2 /10National Hire Cars at Washington, D.C.
• 6.1 /10Budget Hire Cars at Washington, D.C.
• 2.0 /10Thrifty Hire Cars at Washington, D.C.
• 7.6 /10Alamo Hire Cars at Washington, D.C.
• 7.0 /10Enterprise Hire Cars at Washington, D.C.

• How much does it cost to hire a car from Hertz in Washington, D.C.?

  On average a car hire from Hertz in Washington, D.C. costs ₹ 19,130 per day.

• What is the most popular car hire from Hertz in Washington, D.C.?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked car hire type from Hertz in Washington, D.C..

• How many car hire locations does Hertz have in Washington, D.C.?

  Hertz has 6 hire locations in Washington, D.C.. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Dulles Intl airport (IAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Hertz have a car hire location at the airport: Reagan-National airport (DCA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes