Find reviews that mention:
10.0
The staff was wonderful - very helpful, positive attitude, friendly, I thoroughly enjoyed my interactions with them :)Reviewed 28 Dec 2022
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10.0
They found me Confirmation number really easy and the had a good car for us. It was not clean like I wanted it but I just got out some wipes.Reviewed 4 Aug 2021
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1.9
Tried to book car with a company card, flew to Amarillo and then ubered to the hertz location only to be told at the desk the names on the card and my ID needed to be matching- something I was not alerted to at any point during the reservation process- and was told there was nothing they could do for me. Had to go back to the airport and fly to another city where I could get a car-share.Reviewed 19 Jul 2021
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10.0
Pros:friendly, helpful, and timelyCons:nothingReviewed 11 Apr 2021
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6.0
Pros:The staff was very friendly. The girl waiting on me made everything go smooth.Cons:Their computers weren't working when I picked up the car.Reviewed 26 Nov 2020
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8.0
Cons:Check in and check out was kind of slow.Reviewed 10 Nov 2020
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8.0
Nissan Versa NotePros:The car was comfortable, had cruise control, was in great condition and made our trip easier. We got a good weekly deal on the car that made it easier to pick up and return as well. Staff was courteous and added on AAA benefits to reduce our rate after booking as well.Cons:Really don't have anything to complain about with this rental!Reviewed 11 Aug 2018
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6.0
Not a great car for the moneyPros:It was cleanCons:It was not a very nice car considering I reserved a larger car. It had no power. And in that catagory I have gotten much nicer vehicles.Reviewed 2 Jul 2018
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10.0
Great rental experiencePros:Car was clean. Was not the Toyota I was expecting but it was okay. Staff was polite and helpful.Cons:Would have liked SiriusXM and GPS. Next time will ask.Reviewed 22 Mar 2018
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2.0
Bait and SwitchCons:Rented a car at AMA airport thru Kayak. You booked a reservation in downtown Amarillo. Hertz stuck it to me to get at the car at AMA airport instead of downtown ($200/ day). Will never use Kayak again.Reviewed 14 Sep 2017
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2.0
Never againPros:Nothing I never even got to look at the carCons:They let me make a reservation that they never intended on letting me pick up. They were rude , and I never even got to see the car. They took my money and made their wexcuses. I'm disgusted, and will never use themReviewed 3 Jul 2017
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10.0
No shuttle to airport.Pros:They don't provide shuttle service to airport but they provided assistance when I asked.Reviewed 29 Mar 2017
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