Overview

Somerset West Lake Hanoi

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

₹ 4,387+

Overall guest ratings

7.9/10 Good
based on 323 reviews

Review highlights

  • 10.0
  • 10.0
  • 6.7
  • 5.0

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Somerset West Lake Hanoi offers an airport shuttle (available 24 hours) for VND 982000 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a sauna are other highlights, and apartments at this upscale property offer conveniences like kitchenettes and washers/dryers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Bar/Lounge
    • Tennis
    • Coffee shop
    • Safe
    • Airport shuttle
    • Washer/dryer available in-room
    • ATM on-site
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 323 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 10.0 "Excellent pool."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% were impressed by the laundry service."
      7.5 "75% thought the service was very professional."
    • 8.4 "Good value."
    • 7.8 "Nice rooms."
      9.3 "93% thought rooms were spacious."
      7.5 "75% said rooms were clean."
      8.5 "85% thought the view was good."
      8.2 "82% were happy with the bathroom."
      9.2 "92% said the beds were comfortable."
    • 6.7 "Location is acceptable."
      6.3 "Only 63% were satisfied with the proximity to shopping."
    • 5.0 "Food is average."
    • 4.3 "Breakfast is below average."
    • 3.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 87 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      8.4 "84% thought the view was good."
    • 6.6 "Location is acceptable."
    • 4.9 "Breakfast is below average."

    Overall rating

    7.9 Good
    based on 61 reviews
    • 8.7 "Great service."
    • 8.3 "Comfort level is high."
    • 7.6 "Nice rooms."
    • 6.8 "Location is acceptable."

    Overall rating

    7.1 Good
    based on 155 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.3 "Good value."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.0 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said rooms were clean."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 6.9 "Location is acceptable."
    • 4.8 "Disappointing food."
    • 3.3 "Vibe wasn't good."
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    Overall rating

    8.3 Excellent
    based on 19 reviews
    • 8.5 "Great service."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou
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