Overview

Hotel Lumen am Hauptbahnhof

Steindamm 19, 20099 Hamburg, Hamburg, Germany
+49 40 280 4323

₹ 3,462+

Overall guest ratings

6.5/10 Good
based on 1,166 reviews

Review highlights

  • 8.5
  • 8.2
  • 4.9
  • 4.7

Good to know

  • Train station is close

Nearby

    show all

    About

    Located in Saint Georg, this hotel is within a 10-minute walk of Hansaplast Fountain and Hamburger Kunsthalle. Moenckebergstrasse and Hamburg City Hall are also within 1 mi (2 km).

    Less more
    Expedia

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Room service
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    Less more
    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 1,166 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.2 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "High value."
      8.2 "82% thought it was a great value."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 4.9 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      3.4 "66% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
      4.7 "For 53%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
    • 4.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.5 "Disappointing food."
    • 2.6 "Horrible vibe."
      3.8 "62% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
      2.0 "Unfriendly atmosphere, according to 80%."
    • 2.0 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
      0.0 "100% were unhappy with the handicap accessible facilities."
      4.4 "56% found the grounds unpleasant."
    View all review categories

    Overall rating

    6.3 Good
    based on 478 reviews
    • 8.6 "Great service."
      7.7 "77% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.3 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "High value."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 5.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.4 "56% thought it was too noisy."
      4.1 "59% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      4.1 "59% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.9 OK
    based on 198 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good location."
      9.8 "98% thought it was easy to get to the train station."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.9 "Internet is poor."
    • 4.2 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      2.8 "72% had problems with the shower."
      1.9 "81% thought they were poorly maintained."
      1.8 "82% said rooms were small."
    • 3.5 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      1.8 "82% said rooms were small."
    • 1.9 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
    View all review categories

    Overall rating

    5.7 OK
    based on 46 reviews
    • 8.4 "Great service."
    • 8.1 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
    • 7.8 "High value."
    • 5.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."

    Overall rating

    6.6 Good
    based on 443 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.2 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.9 "High value."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      4.9 "For 51%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      3.5 "65% had problems with the shower."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      2.0 "80% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 2.8 "Horrible vibe."
      3.8 "62% criticized the unstylish hotel."
    • 1.8 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    more
    more

    Photos
    Map

    Map

    Close