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Hotel Lumen am Hauptbahnhof

Steindamm 19, 20099 Hamburg, Hamburg, Germany
+49 40 280 4323

₹ 2,381+

Overall guest ratings

6.5/10 Good
based on 1,166 reviews

Review highlights

  • 8.5
  • 8.2
  • 4.9
  • 4.7

Good to know

  • Train station is close

Nearby

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    About

    A stay at Hotel Lumen am Hauptbahnhof places you in the heart of Hamburg, walking distance from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and Huhnerposten Events Location.

    Rooms

    Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Room service
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 1,166 reviews
    • 8.5 "Great service."
    • 8.2 "Location is great."
    • 7.7 "High value."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
    • 4.9 "Rooms are not good."
    • 4.7 "Internet is poor."
    • 4.5 "Disappointing food."
    • 2.6 "Horrible vibe."
    • 2.0 "Terrible amenities."
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    Overall rating

    6.3 Good
    based on 478 reviews
    • 8.6 "Great service."
      7.7 "77% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.3 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "High value."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 5.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.4 "56% thought it was too noisy."
      4.1 "59% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      4.1 "59% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Overall rating

    5.9 OK
    based on 198 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good location."
      9.8 "98% thought it was easy to get to the train station."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.9 "Internet is poor."
    • 4.2 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      2.8 "72% had problems with the shower."
      1.9 "81% thought they were poorly maintained."
      1.8 "82% said rooms were small."
    • 3.5 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      1.8 "82% said rooms were small."
    • 1.9 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
    View all review categories

    Overall rating

    5.7 OK
    based on 46 reviews
    • 8.4 "Great service."
    • 8.1 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
    • 7.8 "High value."
    • 5.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."

    Overall rating

    6.6 Good
    based on 443 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.2 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.9 "High value."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      4.9 "For 51%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      3.5 "65% had problems with the shower."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      2.0 "80% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 2.8 "Horrible vibe."
      3.8 "62% criticized the unstylish hotel."
    • 1.8 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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