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|"very helpful and friendly staff."||(in 57 reviews)|
|"Excellent hotel with perfect service."||(in 57 reviews)|
|"Good breakfast and helpful friendly service"||(in 6 reviews)|
|"The hot water didn’t work and the staff couldn’t provide alternative solutuons."||(in 7 reviews)|
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The situation of the hotel
The behaviour of staff at the hotel. The recepcioniste was very rude and was not very helpful in giving informations or to respond to our requests. Even she was talking qith other workers when she was trying to explain the parking policy, etc.
Excellent position, very close to any point of interest, friendly staff, very clean.
Great location excellent breakfast
Huge room a bit empty for size
Property is super elegant, although I missed the elegance in the room, it was rather basic. Although everything was comfortable, it was not the atmosphere I expected. The bed was very comfortable and the location of the hotel could not be better. It is located in the prettiest and most convenient place of the city.
- The interior looks really nice - Staff is friendly - The location is superb
- First, we were put in a very small room with a dirty floor. - Both rooms we stayed had no view from the window. You could not even see if the sky is blue or not. - Parking is another 17EUR per day.
A stay at Erzherzog Johann Palais Hotel places you in the heart of Graz, steps from Graz Old Town and Graz Main Square. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
based on 1,864 reviews
Value for money
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Most popular landmarks
- Hauptplatz 90 m
- Altstadt 93 m
- Stadtmuseum 133 m
- Landeszeughaus 251 m
- Kunsthaus Graz 260 m
- Murinsel 277 m