Book Enterprise Rent-A-Car hire cars in Raleigh

Reviews for Enterprise Rent-A-Car in Raleigh

Recent reviews

Traveller rating

Wonderful

14

Very Good

3

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

7

8.0

Picked up my rental fast and easy.Reviewed 10 Oct 2023

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4.0

I called to make sure there was a shuttle to this location. They told me yes, I got on the shuttle and it only went to the airport Enterprise. I asked if the shuttle would take me to the other, they told me no. So I had to cancel that reservation and rent from that enterprise and it was $75 more since I had no way to get to the other Enterprise.Reviewed 15 Sep 2023

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8.0

Cons:The car smell oldReviewed 25 May 2021

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10.0

Cons:Everything went wellReviewed 1 May 2021

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2.0

Pros:Reservation & Confirmation was useless at check-in when I find there is no car available to rent.Cons:Actually have a car to rent before confirmation of my reservation!Reviewed 26 Mar 2021

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5.2

Pros:Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flightCons:they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myselfReviewed 22 Oct 2020

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9.6

Pros:The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.Cons:I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!Reviewed 9 Sep 2020

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2.0

Pros:Never picked upCons:Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever againReviewed 23 Aug 2020

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9.6

Pros:The renting process at both airports and the car were great.Cons:The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.Reviewed 3 Aug 2020

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2.0

Pros:Nothing.Cons:I rented a convertible to drive away from my wedding to our reception. They called me 10 minutes before pickup and said “whoever rented the convertible didn’t bring it back last night.” Upon calling them a second time and speaking to another representative, he informed me they never have convertibles, so whoever spoke to me the first time lied to me. Then he told me they couldn’t help me find the convertible at another local Enterprise and that they wouldn’t honor my Kayak prices. I spent over an hour ON MY WEDDING DAY on hold and talking to various clueless, helpless, hand-wringing local and corporate Enterprise employees. Long story short, we had to rent a convertible from Alamo and they were *AWESOME*, but it ended up being triple the price. Stay away from Enterprise. They’re hapless.Reviewed 27 Jul 2020

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7.2

Pros:Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.Cons:Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.Reviewed 22 Jul 2020

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9.2

Cons:Inside of the car cleaner, dog hair all overReviewed 5 Jul 2020

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• What is the most popular car hire from Enterprise Rent-A-Car in Raleigh?

  Intermediate (Kia Forte or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Raleigh.

• How many car hire locations does Enterprise Rent-A-Car have in Raleigh?

  Enterprise Rent-A-Car has 10 hire locations in Raleigh. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes