Hilton Dubai Jumeirah

The bed was so comfortable like sleeping on a cloud! The best buffet breakfast! We stayed here for our honeymoon and for this the hotel staff put 2 little love doves made from towels on our bed and Rose petals it was cute. Clean spacious room The hotel has all the services you need

On check in I was asked to leave my credit card for a deposit and on check out this would be automatically sent back to my card, I asked 10 times this would be the case and if it wasn’t going to be automatically then I will use cash instead. They insisted it was automatically that day. On departure I checked credit card and called a week later as it still had not been returned to me and in fact can take upto 30 days this was very inconvenient as this was not a small deposit

Hotel is in a perfect location, good for walking around and eating out. The rooms are nice and beds are very comfortable - one of the rare hotels that has actual double beds in the twin rooms. There is a kids playroom on the 3rd floor (not sure if on other floors) which is a bonus with kids! The pool area is nice and big but need to get there early to get a shaded sun-bed. Overall all staff are nice and friendly. Oh and must try the hotel pub food - literally everything I ate there was so good!!!

Only downside is breakfast area (food was great), service wasn’t the best. I think during busy season like summer they’re so understaffed. It takes ages to get a pot of tea or coffee and we always had to request missing cutlery like teaspoons ..

The staff were very nice! Very helpful and so easy to talk to. Made us feel very welcome.

The lighting in the rooms. Only lamps no ceiling lighting.

The stuff and the location. The staffs were super friendly and helpful, they were always there to help whoever needed. The hotel itself was really nice, clean and at a great location. Everything was right around this hotel.