2.0
Paid for the car with extra cleaning it was covered in sand. Windshield cad a chip and passenger side door had a white scrape. Trying to to track anyone down from inside to report was impossible, and trying to get an actual human being on the phone was non existent. 4 to 5 numbers and endless messages. I tried to fill out their form on line, “we’re sorry your request can not be processed at this time”. I took photos instead. What I didn’t take photos of was the fuel gage. I returned to the same level and got nailed with a 17 litre fuel charge. “You took photos of the damage you should have taken photos of the fuel level.” Hertz, Dollar, Thrifty are all the same company, going to try elsewhere out of spite next time.Reviewed 23 Jan 2023
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10.0
Friendly staff easy rental process upgraded to monster SUV Toyota Quick efficient service The guys called a taxi for our onward journey Overall a pleasant enough experienceReviewed 30 Sep 2022
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10.0
Great service and excellent communication.Reviewed 27 Jun 2022
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4.0
Toyota Corolla is a really nice car to drive, it has added safety when it comes with radar to check blind spots on sides mirrors and slip lines (crossing lanes) warning. I like this feature so much! The car was so dirty when picking up, The Hertz franchise "Dollar", their staff at SW Marine drive did not well prepared the car to the next customer.Reviewed 1 Jun 2022
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4.0
Cost for gas was insanely high. Next time booking a Tesla. Spent $400 dollars in gas in 8 days.Reviewed 21 Apr 2022
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2.0
They upcharged me on close to $1,000 of add ons when I arrived most of which I did not want or had already pid forReviewed 29 Mar 2022
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10.0
Everything from pickup to drop off was quick, easy and pleasant. Will be using Dollae in the future.Reviewed 21 Mar 2022
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10.0
Everything went as plannedReviewed 15 Nov 2021
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10.0
We rented the smallest size car but got a dodge charger. It was all new and super clean. The employees were all super nice!Reviewed 1 Nov 2021
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10.0
From picking up the rental car to dropping it off, the people at the front desk to the car attendants made my trip hassle free. Have rented through them before and will continue to do so.Reviewed 25 Oct 2021
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10.0
No wait, good service, car East cleanReviewed 25 Sep 2021
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7.9
Booked through third party site for more expensive price than previous summer but pickup and after hours drop off were easy. Car was in good condition, very comfortable. Served our family well for our last six weeks in Vancouver.Reviewed 11 Sep 2021
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