Book Dollar hire cars in Reno

Reviews for Dollar in Reno

Recent reviews

Traveller rating

Wonderful

38

Very Good

16

Good

1

Okay

13

Fair

3

Mediocre

0

Poor

15

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car was cleancustomer service

get the cargreat experience

car i reservedcredit card

rented the cargreat value

great pricenever rent

friendly staff

2.0

You have to go to the hertz line to get the car, where they allow the hertz gold members to cut to the front of the line. They were short staffed, often running to the lot to get more keys for rentals. It took over an hour and half to pickup a prepaid car. Not worth the savings.Reviewed 1 Oct 2022

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2.0

Car got given to another driver after a 2 hour wait. Got a different car that was dirty and uncomfortable and had to pay the same price. Wouldnt rent through Dollar ever again.Reviewed 15 Sep 2022

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10.0

Friendly staff at the Reno airport. They recommended an upgrade for a larger vehicle and were able to offer it for a much lower price than they initially quoted. The vehicle was almost new and very comfortable to drive. Drop off was easy and convenient.Reviewed 5 Sep 2022

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2.0

Unfriendly staff at the time of pick up and drop off. Car not working great.Reviewed 28 Aug 2022

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2.0

Brand new Ford Edge, problems with eco drive, shut off while moving, all gauges & screen blacked out, dead wheel, couldn’t get eco drive to turn off. Car never should have been on the road. I booked online, and my rental cost doubled at the counter, very shady.Reviewed 10 Aug 2022

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10.0

The upgraded us to a Mustang. Great service!! Me recommendation is to have your lanes more clearly marked so people know where to go for service.Reviewed 19 Jul 2022

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6.0

Pickup was so slow. Long lines, long transactions, long waits for cars. Where most airports have gone to direct-to-car pickup, I don't understand why going to a desk even happens anymore. The person who helped me was very nice, but it's still inefficient.Reviewed 19 Jul 2022

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2.0

The AC stopped workingReviewed 18 Jul 2022

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10.0

ExpensiveReviewed 27 Mar 2022

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10.0

Quick and friendly service- love itReviewed 2 Nov 2021

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1.9

I picked up the car at night. no one to check out the car in the parking structure. Next morning I then realized the car only had a quarter tank of gas and it should have been full. I had to drive back to the airport, the nice lady at Dollar took the car and filled it up. I was happy with the car. I returned the car morning of departure. Same lady checked the car. Said everything was fine. Arriving home we get a message of a $400.00 damage fee for smoking in the car. We did not smoke in the car. My wife says how do you fight that ? So out 400. Won't rent from them again. Maybe they should have checked the car before I rented it other wise it would have been full of gas in the first place.Reviewed 29 Sep 2021

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4.0

Cons:Impossible to get on the phone; no attendant at check-in and check-out. Miserable service. Wrong type vehicle given to me.Reviewed 12 Jun 2021

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• What is the most popular car hire from Dollar in Reno?

  Standard (Ford Transit or similar) is the most frequently booked car hire type from Dollar in Reno.

• How many car hire locations does Dollar have in Reno?

  Dollar has 1 hire location in Reno. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Reno airport (RNO)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Reno airport (RNO)?

  Yes