Cleveland Marriott Downtown at Key Tower

4 stars
8.7
Very good
based on 490 reviews
490 reviews
1360 West Mall Drive, Cleveland, OH 44114, United States
1360 West Mall Drive, Cleveland, OH
+1 216 696 9200
Wed 19/8
-
Thu 20/8
2 guests, 1 room
Bar
Other
Outdoor view
Restaurant
Patio
Restaurant
Outdoor view
Restaurant
Conference room
Bar
Banquet hall
Lounge
Restaurant
Restaurant
Bedroom
Bar
Bar
Lobby
Lounge
Spa
Dining room
Bar
Bedroom
Spa
Gym
Conference room
Lobby
Spa
Bedroom
Gym
Living room
Lounge
Bedroom
Gym
Conference room
Bedroom
Living room
Lobby
Bathroom
Living room
Gym
Bedroom
Buffet
Bathroom
Room amenity
Gym
Spa
Other
Banquet hall
Bedroom
Front desk
Building
Living room
Spa
Bedroom
Buffet
Bathroom
Front desk
Hallway
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our downtown Cleveland Public Square hotel is across the street from the Huntington Convention Center of Cleveland and just steps from the Rock and Roll Hall of Fame & Museum, Rocket Arena, Great Lakes Science Center and Huntington Field. Settle into spacious rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal in Il Venetian or The Greatroom. Host your next event at our hotel in downtown Cleveland, Ohio in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
8.7
Very good
490 reviews

Latest deals for Cleveland Marriott Downtown at Key Tower

Wed 19/8
-
Thu 20/8
King room, bed type unknown
₹ 17,819
nightly with VAT
Standard Room, 1 king bed
₹ 17,820
nightly with VAT
Double room, 2 double beds
₹ 17,820
nightly with VAT
King room, 1 king bed
₹ 17,820
nightly with VAT
Double room, bed type unknown
₹ 17,885
nightly with VAT
King room, bed type unknown
₹ 19,052
nightly with VAT
Double room, 2 double beds
₹ 19,635
nightly with VAT
King room, bed type unknown
₹ 19,911
nightly with VAT
Double room, 2 double beds
₹ 25,664
nightly with VAT
Double room, 2 double beds
₹ 25,665
nightly with VAT
King room, 1 king bed
₹ 41,802
nightly with VAT
Double room, 1 king bed
₹ 100,362
nightly with VAT
Double room, 2 double beds
₹ 111,785
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Cleveland Marriott Downtown at Key Tower

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Conference rooms

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Outdoor

  • Outdoor fireplace
  • Garden

Laundry

  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness centre

Spa

  • Spa
  • Massage

Reviews of Cleveland Marriott Downtown at Key Tower

8.7
Very good
490 verified ratings
Wonderful
272
Very good
68
Good
53
Okay
25
Fair
28
Mediocre
12
Poor
32

Summary of reviews

Guests say
Guests consistently praised the hotel's central location and found it convenient for exploring the city. Many appreciated the friendly and attentive staff, with some describing the service as outstanding. Cleanliness received mixed feedback, with some guests noting clean rooms while others reported issues such as hair in the sink or outdated decor. Opinions on bed comfort were also mixed, with some guests finding the beds comfortable and others describing them as old or uncomfortable. Parking was a common source of frustration, with several guests mentioning difficulty finding parking or high parking fees. Overall, the location and staff were the most positively highlighted aspects.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness5 out of 10
Bed Comfort4 out of 10
Parking1.5 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Thomas, Apr 2024
The staff across the board were amazing! So attentive in every part of the hotel! We felt like pampered guests but it is very apparent they have made this their culture. Well done
5.1
Fair
Anonymous, Dec 2018
Pros (+) Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons (-) After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons (-) This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
2.0
Poor
Anonymous, Oct 2016
Cons (-) We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Double...
Read more
10
Wonderful
Anonymous, Sept 2016
Pros (+) Comfortable and easy

Location

1360 West Mall Drive, Cleveland, OH 44114

What's nearby

  • Cleveland Mall62 m
  • Public Square222 m
  • Terminal Tower0.5 km
  • Huntington Bank Field0.7 km
  • Quicken Loans Arena0.7 km
  • Rock and Roll Hall of Fame0.8 km
  • Steamship William G. Mather Maritime Museum0.8 km
  • Progressive Field0.9 km
  • Playhouse Square Centre1.1 km
  • St. Peter Church1.1 km
  • West Side Market2.1 km
  • Great Lakes Brewing Company2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Cleveland Marriott Downtown at Key Tower

Low season

High season

Average price (weeknight)

May
May
₹ 25,665
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Cleveland Marriott Downtown at Key Tower

Which month has the cheapest rates at Cleveland Marriott Downtown at Key Tower?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Cleveland Marriott Downtown at Key Tower is December, with an average nightly rate of ₹ 20,602. The most expensive month is July at ₹ 23,272 per night.

What is the cheapest day to book Cleveland Marriott Downtown at Key Tower?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Cleveland Marriott Downtown at Key Tower is Sunday, with an average nightly rate of ₹ 18,957. The most expensive day is Friday at ₹ 31,325 per night.

How far in advance should you book Cleveland Marriott Downtown at Key Tower?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Cleveland Marriott Downtown at Key Tower, book around 7 weeks in advance. This could save you approximately 24% compared to booking last minute.

FAQs when booking at Cleveland Marriott Downtown at Key Tower

  • Where is Cleveland Marriott Downtown at Key Tower located?

    Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0.3 km from the centre of Cleveland. Cleveland Mall is the closest landmark to Cleveland Marriott Downtown at Key Tower.

  • When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?

    Check-in time is 16:00 and check-out time is 11:00 at Cleveland Marriott Downtown at Key Tower.

  • How far is Cleveland Marriott Downtown at Key Tower from the airport?

    Cleveland Marriott Downtown at Key Tower is 16.4 km from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 18.3 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great Cleveland Marriott Downtown at Key Tower hotel deals?

    KAYAK scours the web for all room deals available at Cleveland Marriott Downtown at Key Tower in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cleveland Marriott Downtown at Key Tower and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cleveland Marriott Downtown at Key Tower.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
3% cheaperDrury Plaza Hotel Cleveland Downtown9.1 Excellent (4,066 reviews)0.17 kmIndoor pool, Fitness centre, Restaurant₹ 18,145+
4-star hotel
7% cheaperHilton Cleveland Downtown9 Excellent (1,338 reviews)0.23 kmIndoor pool, Fitness centre, Restaurant₹ 17,455+
4-star hotel
13% cheaperHyatt Regency Cleveland at The Arcade8.4 Excellent (2,064 reviews)0.23 kmFitness centre, Restaurant, Bar/Lounge₹ 16,215+
Near Lakefront & Downtown Attractions, Fitness Center, Bar
6 Good (1 review)0.29 kmFitness centre, Coffee machine₹ 35,577+

Cheapest

See cheapest stays in Cleveland
3-star hotel
27% cheaperHampton Inn Cleveland-Downtown8 Excellent (1,993 reviews)0.4 kmFitness centre, Room service, Free Wi-Fi₹ 13,577+
4-star hotel
22% cheaperHotel Cleveland Autograph Collection7.2 Good (1,175 reviews)0.34 kmFitness centre, Restaurant, Bar/Lounge₹ 14,498+
4-star hotel
22% cheaper
Fidelity Hotel
9.3 Excellent (62 reviews)0.36 kmFitness centre, Restaurant, Bar/Lounge₹ 14,622+
4-star hotel
13% cheaperHyatt Regency Cleveland at The Arcade8.4 Excellent (2,064 reviews)0.23 kmFitness centre, Restaurant, Bar/Lounge₹ 16,215+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0.29 kmFitness centre, Coffee machine₹ 77,639+
Adventure Awaits! Near Huntington Convention Cente
10 Excellent (1 review)0.29 kmFitness centre, Coffee machine₹ 38,915+
4-star hotel
22% cheaper
Fidelity Hotel
9.3 Excellent (62 reviews)0.36 kmFitness centre, Restaurant, Bar/Lounge₹ 14,622+
3-star hotel
3% cheaperDrury Plaza Hotel Cleveland Downtown9.1 Excellent (4,066 reviews)0.17 kmIndoor pool, Fitness centre, Restaurant₹ 18,145+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
0.3 km
Cleveland Hopkins Intl
16.4 km

Everything you need to know for your stay in Cleveland