Overview

Swissotel Chicago
Top Lake Hotel

323 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 0565

₹ 9,541+

Overall guest ratings

8.7/10 Excellent
based on 2,786 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.7
  • 4.8

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Swissotel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissotel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012 and Geneva Restaurant completed in 2015.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Gift shop
    • Laundry service
    • Spa
    • Child pool
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 2,786 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
      8.0 "Near to public transport, according to 80%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      7.7 "77% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      7.2 "72% said the beds were comfortable."
      7.3 "73% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      7.5 "75% liked the big bathroom."
    • 7.7 "Good cleanliness."
      7.3 "73% said rooms were clean."
      9.0 "90% thought it was clean."
    • 6.7 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 4.8 "Value below average."
      4.1 "59% thought it was overpriced."
      2.2 "The price was too high for 78%."
      2.7 "73% said the breakfast was too expensive."
    • 4.5 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
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    Overall rating

    8.7 Excellent
    based on 1,420 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 7.2 "Good cleanliness."
      8.7 "87% thought it was clean."
    • 6.9 "Pool is mediocre."
    • 6.9 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 6.0 "Vibe was decent."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.6 "Breakfast is below average."
    • 4.3 "Value below average."
      3.6 "64% thought it was overpriced."
      2.2 "The price was too high for 78%."
    • 3.9 "Internet is poor."
      3.6 "64% thought it was overpriced."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 863 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 8.1 "Rooms are great."
      9.9 "99% thought the view was good."
      7.2 "72% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      7.6 "76% liked the big bathroom."
    • 7.6 "Good cleanliness."
      7.1 "71% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.8 "Pool is mediocre."
    • 6.8 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
      4.5 "55% thought it was overpriced."
    • 4.5 "Value below average."
      4.5 "55% thought it was overpriced."
      2.4 "The price was too high for 76%."
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    Overall rating

    8.6 Excellent
    based on 334 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.0 "Generally very clean."
      7.5 "75% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.8 "Nice rooms."
      8.6 "86% thought rooms were spacious."
      9.9 "99% thought the view was good."
      7.5 "75% said rooms were clean."
    • 6.9 "Food is average."
    • 4.7 "Value below average."
      4.0 "60% thought it was overpriced."
    • 4.1 "Internet is poor."
      4.0 "60% thought it was overpriced."
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    Overall rating

    8.7 Excellent
    based on 167 reviews
    • 8.9 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      9.9 "99% thought the view was good."
      7.4 "74% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      7.1 "71% said rooms were clean."
    • 7.8 "High comfort."
      9.0 "90% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 7.6 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 7.0 "Tasty food."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.7 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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