Good to know
|Distance to city centre||5.7 km|
|Distance to airport||11.0 km|
|"Very good staffs in especial Sivananda"||(in 68 reviews)|
|"Breakfast was excellent.rooms were spacious and clean."||(in 30 reviews)|
|"Service was excellent."||(in 36 reviews)|
|"Not clean, food bad"||(in 10 reviews)|
|"Not satisfied by service offered."||(in 10 reviews)|
|"No entertainment,, no swimming pool,,"||(in 7 reviews)|
Time of year
Show reviews that mention
|blistering heat||in 2 reviews|
|breakfast and room||in 55 reviews|
|customer service||in 47 reviews|
|early morning flight||in 16 reviews|
|excellent service||in 44 reviews|
|food was excellent||in 33 reviews|
|good breakfast||in 51 reviews|
|good facilities||in 9 reviews|
|good room||in 68 reviews|
|great location||in 14 reviews|
|little bit||in 10 reviews|
|priyanka||in 3 reviews|
|room service||in 63 reviews|
|staff were very friendly||in 105 reviews|
|swimming pool||in 23 reviews|
|upto the mark||in 5 reviews|
Poor communication among staff
Smooth check-in and check-out; Excellent reception staff; Good breakfast; Good hospitality and efficient housekeeping overall; Security personnel always smiling; Operations manager warmth and concern was a nice touch during checkout.
The in room dining service was dissapointing to say the least. The taste of the food also has detoriated immensely. One night, inner was delivered, late than expected (as usual), instructions not followed (as usual), and most importantly without adequate dinner plates. It took again 5 phone calls to the operator and 35mins waiting before 1 PLATE was delivered at 11.30pm - absolutely UNACCEPTABLE. The telephone operator of the room was the WORST - she absolutely had no idea about anything, for instance most of the time, first she takes the complete food / drinks order, then she informs chef / bar will call back to confirm availibility. Most of the food ordered were wrong from what was explained. Another instance, it took 25mins just to know the Soup of the day. The dinner plate incident reported above was also handled by her. (I do not know if it was the same lady in the operator every time, or different - nonetheless the operator service is a disaster - the hotel should be extremely careful of it especially since it is the first point of contact with the guest from the room). This is my 4th time staying in this hotel for my annual visits to Chennai. I am afraid that next time I have to search for an alternative option.
Poor communication going down from front desk to ground staff
Marriott hotels are my preferred one. The service level is the one I always like.
The staff seems inexperience in managing customers requirement. Some of the messages are not rolled down to people who are executing it. The sense of urgency to meet customer request is missing recently...
Overall it was good , no complaints
The recently refurbished Courtyard Chennai is a contemporary retreat for today's business and leisure traveler. Unpack and make yourself at home in modern hotel rooms or deluxe suites and apartments. Thoughtful extras such as kitchenettes, complimentary Wi-Fi, marble bathrooms and indulgent bedding are all designed to make your vacation or extended stay with us as comfortable as possible. Benefit from our convenient setting in the Teynampet area, near the US Consulate, Valluvar Kottam Monument and the upscale shopping amenities of Express Avenue. Dine on flavorsome international fare at our hotel restaurants and achieve success in adaptable meeting and conference venues, which have space for up to 200 guests. After a memorable day of business, shopping or sightseeing, work out in our fitness center, then rejuvenate yourself with a calming treatment at O2 Spa. Our aim is to inspire discovery, productivity and relaxation and to provide the perfect home from home during your visit to the city of Chennai.
based on 4,508 reviews
Things to know
- Clean rooms
- Nice building
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Courtyard by Marriott Chennai
Where is Courtyard by Marriott Chennai located?
Courtyard by Marriott Chennai is located at 564, Anna Salai, 5.7 km from the centre of Chennai. Valluvar Kottam is the closest landmark to Courtyard by Marriott Chennai.
When is check-in time and check-out time at Courtyard by Marriott Chennai?
Check-in time is 15:00 and check-out time is 12:00 at Courtyard by Marriott Chennai.
Does Courtyard by Marriott Chennai offer free Wi-Fi?
Yes, Courtyard by Marriott Chennai offers free Wi-Fi.
Does Courtyard by Marriott Chennai offer free parking?
Yes, Courtyard by Marriott Chennai offers free parking.
Does Courtyard by Marriott Chennai offer free airport shuttle service?
No, Courtyard by Marriott Chennai does not offer free airport shuttle service.
How far is Courtyard by Marriott Chennai from the airport?
Courtyard by Marriott Chennai is 11 km from Chennai. Courtyard by Marriott Chennai is 100.3 km from Tirupati.
Can you bring pets to Courtyard by Marriott Chennai?
No, pets are not allowed at Courtyard by Marriott Chennai.
Does Courtyard by Marriott Chennai have a pool?
No, Courtyard by Marriott Chennai does not have a pool on-site.
Reviews about Courtyard by Marriott Chennai
Most popular landmarks
- Valluvar Kottam 1.2 km
- Express Avenue 2.2 km
- Anna Salai 2.2 km
- Kapaleeshwarar Temple 2.7 km
- Government Museum 3 km
- Parthasarathy Temple 3.3 km