New York Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | None

New York car hire reviews and directory

Dollar
dollar
Car hire reviews:
OK (6.1, 87 reviews)
Car hire locations in New York:
6 locations
Dollar
Locations in New York
263 W 52nd St
329 E 22nd St
339 South End Ave
45-01 20th Ave
99 Charles St
Federal Circle Bldg 312
  • 5.8
  • 6.7
  • 6.4
  • 5.4
  • 6.0
Recent reviews
4.8 OK
6 Jul 2016
Cons: Had to wait for an hour in the question to get the car. Not done.
2.0 Poor
3 Jul 2016
Cons: Refused to honor the reservation. Went with a different vendor.
4.4 OK
4 Jul 2016
Cons: The counter people at the JFK location were rude & passively unhelpful...not a hello,enjoy the vechile,thanks you...nothing but unhappiness with their jobs..I rent 20 cars a yr & this has been consistently the worst car rental counter in the US, as have rented from them before with the same expeirecne
6.0 OK
11 Jul 2016
bad service at pickup
Pros: The car was good and the dropoff process was ok
Cons: The pickup attendant was terrible. We tried to rent the car using the credit card insurance and she insisted that it's not possible. I wasted a lot of time to convince her to process the rental without the store's insurance to allow me to get the credit card insurance.
2.0 Poor
18 Jul 2016
kayak price was fake
Pros: we locked down a reservation price of $133; when we got to dollar rental, they suddenly wanted $250
Cons: people at the desk were rude af
8.8 Excellent
19 Jul 2016
Pros: people are super friendly and helpful
Cons: the Aux and USB dock were not working.
5.6 OK
14 Aug 2016
Cons: After paying, we waited for almost an hour for us to pick up the car (at jfk location). Very unusual. Drop off was easy at dulles.
2.0 Poor
15 Aug 2016
Cons: No car available
5.6 OK
15 Aug 2016
Had to wait 1 hour for a car
Pros: Price
Cons: No cars available, waited 1 hour, then they gave me whatever they had. No apology from anyone.
2.0 Poor
16 Aug 2016
Cons: Terrible and uninformed staff who yelled at me despite the fact that they were wrong and uninformed about additional drivers. They kicked me out and called me ignorant.
Budget
budget
Car hire reviews:
OK (5.9, 46 reviews)
Car hire locations in New York:
6 locations
Budget
Locations in New York
142 East 31st Street
+1 212 661 5906
220 East 9th Street
+1 212 477 7180
300 East 87th Street
+1 212 289 3920
304 West 49th Street
+1 212 397 4375
88-08 23rd Avenue
+1 718 478 4628
Building 305 Federal Circle
+1 718 656 1890
  • 5.4
  • 6.4
  • 6.7
  • 5.1
  • 5.6
Recent reviews
6.4 Good
24 Nov 2015
JFK - Over 1.5 h wait in the line for car pick up.
Pros: The car itself.
Cons: 1.5 hrs wait in the line for a pickup of reserved car after 9.5 hrs red eye flight. Only 2 people working.
2.0 Poor
18 Jul 2016
Cons: Long line with no movement. Seriously understaffed. After flying for 10 hours, not a welcome home so abandoned resevation for another company.
5.2 OK
30 Jul 2016
Poor service at JFK rental. Beware of very slow se
Pros: Car was fine.
Cons: Exceptionally long wait despite vehicle being on the lot, and we needed to keep nudging the attendant to remember to get the car ready; he had us sit down and basically we disappeared for them. Very frustrating.
6.8 Good
24 Aug 2016
Cons: I was switched from economy to full size, no extra charge but more gas money. I did not notice that tank was not full until I had driven a way. I offered to document to the company that I had put in 6 gallons to drive 115 miles, but they turned down my request for reimbursement of 16$, on the grounds of the "upgrade".
10.0 Excellent
10 May 2016
Very easy
Pros: Good staff- quick - nice-
Cons: A little crowded but it was a holiday at noon - so I get it
4.0 Mediocre
15 Jul 2016
Cons: Poor service at the Laguardia airport location - 23 Rd ave
4.8 OK
19 Oct 2015
Charges for gas
Cons: I had filled the tank just before returning the car - less than 1 mile from from rental return location - but was still charged for .6 gallons of gas at their $9 a gallon rate. There was also a one hour long line to pick up car.
7.6 Good
15 Nov 2015
Pros: The drop off process was really quick which was much appreciated.
Cons: The pick-up process took about 30 minutes which felt too long and not necessary.
10.0 Excellent
10 Dec 2015
Pros: Nice car, quick check in and return. Very affordable.
8.4 Excellent
15 Dec 2015
Thankyou
Pros: Good deal and price was accepted.
Cons: Receptionist, he was busy like hell and would not concentrate on one customer at one time. You should deal one customer finish off well and concentrate on another.
Payless
payless
Car hire reviews:
OK (4.8, 37 reviews)
Car hire locations in New York:
2 locations
Payless
Locations in New York
305 Federal Circle
+1 718 244 8277
88-08 23rd Avenue
+1 718 446 0824
  • 4.5
  • 5.2
  • 4.9
  • 4.6
  • 4.5
Recent reviews
2.8 Mediocre
5 Apr 2016
Pros: The price. ANd the drop off went quickly. That's it. Everything elses about the experience I would not want to repeat.
Cons: The car reeked of cigarettes which I a. extremely sensitive too. It snowed un xpectedly and I felt extremely unsafe in the car which felt very unstable driving in those conditions. It took forever to pick up the car, they have only one person working at a time to help people. I guess that's what I get for the good deal I got. I will do my best not to rent from Payless again.
8.4 Excellent
7 Apr 2016
Good value
Pros: Value. Clean car. Great email communication. Got receipt within the hour.
Cons: Longuish wait to get the car. Have to go back to office to return car.
8.0 Good
3 Nov 2015
Pros: Value and ease of entire process.
Cons: The car itself seemed a little shoddy --- perhaps some engine problems, esp @ lower RPMs.
2.0 Poor
6 Nov 2015
poor customer service
Pros: price for the first day
Cons: poor customer services, Hidden fees, raised more than double the 1st day price. Would not use them again! ( witnessed other customers getting service there, while I was there.
10.0 Excellent
11 Nov 2015
Pros: Everything was good.
10.0 Excellent
17 Nov 2015
Great Experience!
Pros: Great car, excellent service!
Cons: n/a
4.0 Mediocre
21 Nov 2015
scarebones rental but the price was right
Pros: Well, if you can find the place, it isn't terrible. No one was there when I dropped off the car @ 6 am, and there was no drop box so I had to leave the keys in the car. The car itself was fine and the rental was a really good price, so keep that in mind. But it was a hassle returning the car as the Google maps address was in the airport service road complex, and I had to figure out the public address by asking.
4.0 Mediocre
4 Dec 2015
Pros: I found the staff to be untrained and the policies of Payless somewhat antiquated. I originally indicated I would bring my vehicle back 1 1/2 days into my rental. When I decided to keep the vehicle the full 2 days Payless wanted to charge me a change fee and bill me for another day - even though it would have still been within the original 2 days I paid for. In addition, they charged me for an EZPass and I spent 2 days driving through tolls until a cop stopped me and told me I did not have an EZPass. Lastly, when I wanted to add a second driver noone seemed to know how to add to my policy. Very disappointing experience and I will likely not use them again.
5.6 OK
6 Apr 2016
Look Elsewhere
Pros: Good value for the car rented.
Cons: Waited about a hour in the lobby (with one seat for customers) to take delivery of a reserved car. Car was delivered with only 3/4 tank of fuel, but not indicated as such on invoice. Weather was too cold and lobby too full to go back in to correct invoice. I returned car with full tank though, to avoid any addional charges. Will not recommended nor use Payless in the future.
6.8 Good
11 Apr 2016
Great Service
Pros: The agent was extremely helpful and friendly.
Cons: The rate was ridiculously high! I felt like I was being taken advantage of.
Alamo
alamo
Car hire reviews:
Excellent (8.4, 35 reviews)
Car hire locations in New York:
5 locations
Alamo
Locations in New York
332 W 44th St
+1 888 826 6893
339 W 58th St
+1 646 692 4999
743 Broadway
+1 888 826 6893
9501 Ditmars Blvd
+1 718 429 5099
Building 308 Federal Circle
+1 718 553 8640
  • 8.1
  • 8.2
  • 8.7
  • 8.4
  • 8.5
Recent reviews
10.0 Excellent
4 Apr 2016
Very smooth and friendly experience
Pros: Customer service was excellent, forthcoming and friendly. Rental was terrific.
10.0 Excellent
11 Jul 2016
Easy Trip!
Pros: The process was very simple and fast.
Cons: The price, it was some what overpriced but than again it's New York.
10.0 Excellent
1 Jan 2016
Superb experience
Pros: Easy access, friendly crew, amazing car. Loved it all - THANK YOU!
10.0 Excellent
19 Aug 2016
Pros: As above
10.0 Excellent
12 Oct 2015
Very good and easy rental from JFK
Pros: Booked earlier so the pick up was quick and easy. After 10 min I was off on the road to go home. Returned the 2nd day at Boston. I parked my car as they directed and immediately got my receipt when I stepped out of my car. So quick.
Cons: Upgraded to Jeep Patriot as they ran out of medium sedan, good but I don't like Jeep Patriot that much though.
10.0 Excellent
18 Oct 2015
Great Experience!
Pros: The people were very nice and the car was great!
Cons: I thought it was a little pricy.
6.4 Good
1 Nov 2015
Car Smelt like smoke
Pros: The car drove great and loved the spacing!
Cons: The car smelled like smoke when I picked it up and the interior was not fully vacuum.
10.0 Excellent
10 Nov 2015
JFK is awesome
Pros: The new (well its been in place a few years now) rail from the plane to the train dropped off at rent a car place (free) and the staff was very helpful and friendly even at 6 AM
Cons: Cost, my goodness all the added charges. Prob not a National Rent a Car thing but anyway...
10.0 Excellent
1 Dec 2015
great customer service at both ends
Pros: The staff at the pick up site were courteous, answered lots of questions and offered valuable advice.
Cons: Nothing
9.6 Excellent
5 Jan 2016
Pros: All the people I interacted with at the Alamo desk (once I could find it) were particularly kind and helpful. I very much appreciated their help, and a few folks went above and beyond with their service.
Cons: The location at JFK airport was tough to find -- it's actually located within another rental car company's pickup area. I couldn't find it at first, and I listened to the directions on Alamo's 800 number, and they told me to wait for a shuttle to pick me up and take me to the location. After waiting 30+ minutes in the rain, I finally realized where Alamo was located -- and that I did not in fact need to take a shuttle to get there after all! Confusing signs and poor communication with headquarters.
Economy Rent a Car
economy
Car hire reviews:
OK (5.2, 25 reviews)
Car hire locations in New York:
1 location
Economy Rent a Car
Locations in New York
124-10 S Conduit Ave
855 550 0008
  • 5.0
  • 5.8
  • 5.8
  • 4.1
  • 5.2
Recent reviews
10.0 Excellent
31 May 2016
Economy was there every step of the way.
Pros: Highly suggest. A quick walk from Airtran at JFK, cutting time with shuttle. The car was ready and freshly washed. A video of surface scratches was made on the spot and emailed. The personnel were all very helpful and personable, with good advice on direction. And what a deal. Came through in a pinch, too, at the last minute. Even the other customers there were in a good mood.
Cons: At first it seemed difficult to find but with GPS I got there easily.
2.0 Poor
11 Oct 2015
Awful
Cons: Service not as described
2.0 Poor
12 Oct 2015
Cons: Flight was delayed 30 minutes. The company canceled our reservation and we were stranded at the airport
5.6 OK
27 Oct 2015
NOT unlimited miles
Pros: Upgraded economy car to standard for trouble No mechanical trouble with vehicle
Cons: Car advertised as having unlimited miles. Was told at pickup that it only has unlimited miles for individuals who had flown in to JFK, and they would not give me unlimited mileage. I was charged additionally for the unlimited miles even after speaking with management. This was very frustrating.
4.4 OK
9 Nov 2015
You pay for what you get!
Pros: I loved the price.
Cons: The customer service at the rental office was horrible. The man was arguing with me about whether or not my insurance covered me in their car. I ended up paying for the insurance but later found that I am actually covered by my insurance in any car I enter...as I was trying to tell him, but he was arguing with me and I just wanted to leave ASAP and hit the road. Complete attitude problem. His assistant was much nicer and informative. The car was a hyundai automatic with no automatic windows or locks. It was very worrisome whether or not I would leave the car open. The car given was very poor quality. The mile restrictions area little unreasonable as well.
2.0 Poor
13 Nov 2015
Cons: the guy who drive the shuttle with licence L87-EJX, to ride the people to the airport has the worst attitude ever. he don´t help me with the bags, he throw me to the office because I don´t enter to the office with the main entrance, He don´t understand I have a emergency with the bath. and many things more.
4.0 Mediocre
22 Nov 2015
Pros: good price
Cons: location is NOT near other car rentals and this was not well advertised staff took exceedingly long during pickup and drop off i took air train o the wrong location (federal hill) and asked if the shuttle could get me there and was refused by staff will not use them again please take this off the search, they are substandard
2.0 Poor
18 Dec 2015
Worst smell ever
Cons: My car was doused in air refreshner, and day 2, the smell of mold took over. It was very nauseating. Plus the car sounded like it has never had an oil change. At only 40,000 miles it was making crazy noises at stop lights and driving really jerky. The worst car rental I have ever had.
2.0 Poor
19 Dec 2015
Cons: They did not send me a confirmation and I needed to cancel. So I was charged $50 for a no show
2.0 Poor
23 Dec 2015
Cons: I got to the counter and they told me the insurance I paid for while reserving to car was incompatible with my rental and I had to buy insurance from them. UNACCEPTABLE. AVOID THEM AT ALL COSTS.
Thrifty
thrifty
Car hire reviews:
Good (6.2, 25 reviews)
Car hire locations in New York:
3 locations
Thrifty
Locations in New York
148 W 83rd St
45-01 20th Avenue
Building 318 Federal Circle
  • 6.4
  • 6.7
  • 6.6
  • 4.9
  • 6.5
Recent reviews
4.4 OK
3 Nov 2015
Cons: Staff very rude and uncooperative. Specially mrs Tiffany.
4.4 OK
22 Nov 2015
Pros: The car drove nicely, and was reasonably clean....
Cons: The associate told me to go the wrong numbered spot, so I had to return the desk. Then the car had only 3/4ths the gas though I was marked for a full tank, so I had to return to the desk. When I returned it, I was charged for "being late by an hour" (something I've never thought about when returning before a flight). Being hidden in the Hertz station made it hard to find. Pretty poor customer experience, and will be going out of my way not to use Thrifty again in the future.
2.4 Mediocre
1 Apr 2016
Cons: Took 52 minutes standing in line at LaGuardia Thrifty / Dollar counter. Just 2 of the 5 stations manned and over 100 people in line. Nearly a riot at one point. Cigarette lighter did not power up, UBS port did not power up. So I had to stop to download driving drirections because the navigator could not get power and my moibile was nearly drained too. Overall a very poor experience. Oh almost forget, at LaGuardia 4-5 Hertz, Avis, Budget etc. shuttless pass for every Thrifty shuttle. Always at least 15 minutes wait there.
10.0 Excellent
18 Aug 2016
JR
Pros: Very accommodating service.
8.4 Excellent
12 Oct 2015
Great...after pickup
Pros: Thrifty offered great rates, a low mileage car and convenient drop off.
Cons: The issue is dealing with pick up at LGA. I rushed to the door of the van and still had a 20 minute wait in line to sign up. Those poor folks behind me had a half hour or more to work with the sole counter agent.
2.0 Poor
23 Oct 2015
Worst place ever!!!
Pros: This is by far the worst place I have ever been too. For starters their shuttle never arrived after 40 minutes. I had to get on another shuttle just to get there. Then i get to the counter and the girl was the rudest person i have ever met. Then wouldnt let me pay with my debit card. To top it off I had to go down the street to rent from a competitor. And to really show how terrible this place was there was another person who rented from them and paid in full and he also had to go down the street to rent from the same place I went to because they didnt have a car for him. If I could I would give this place a 0!!!
Cons: Everthing!!!!
3.6 Mediocre
15 Nov 2015
Pros: I like that I now know to never rent from Thrifty again. Thinking about giving my hard earned money directly to their competitors pleases me.
Cons: Comparatively overpriced, rude staff on drop off, dirty waiting room, very late airport shuttle
10.0 Excellent
28 Jan 2016
Cons: We not all the way full when we picked up but thrifty gave us a $10 credit
3.6 Mediocre
31 Jan 2016
Cons: Asked for prepaid gas and was told I had it. When I got to destination, realized that the initial attendant had made a mistake and not included it. I was then stuck paying 10 dollars per gallon for an empty tank and no way to correct without missing my flight. My fault for not double checking, but based on exorbitant fees, I would never use thrifty again.
5.2 OK
9 Mar 2016
Thrifty Car Laguardia
Cons: Checkin is abominable. This is the second time i have used this location. Service is slow and there is always a long line and they are ill prepared for the number of people
Avis
avis
Car hire reviews:
Good (6.3, 21 reviews)
Car hire locations in New York:
12 locations
Avis
Locations in New York
147 West 83rd Street
(1) 212-362-0873
153 West 54th Street
+1 212 593 8470
216 West 76th Street (at Broadway)
+1 212 595 0157
220 West 31st Street
+1 646 733 5995
225 East 43rd Street
+1 212 682 1860
25 Bowery Bay Boulevard
+1 718 507 3608
305 Federal Circle
+1 718 244 5400
310 East 64th Street
+1 212 593 8363
420 East 90th Street
+1 212 593 8368
515 West 43rd Street
+1 646 473 0088
68 East 11th Street
+1 212 593 8396
808 Columbus Avenue (at West 97th St)
+1 212 666 3593
  • 6.3
  • 6.4
  • 6.4
  • 6.5
  • 5.8
Recent reviews
9.6 Excellent
10 Jan 2016
great service and great vehicle from
Pros: The vehicle was perfect for our vacation. The service was outstanding. Would certainly use then again.
Cons: Glad I booked it where I did. The phone quote I was given was double the amount I paid.
2.0 Poor
9 Apr 2016
I wasn't able to rent although I was promised a ca
Cons: Wasn't able to rent the car because I had a debit card. When I asked if my boyfriend could come and put down his credit card and license and rent the car and authorize me as a driver, she said no because she didn't like my attitude. It was a terrible and traumatizing experience. Will never ever try to rent from Avis again.
2.0 Poor
28 Jul 2016
Worst experience
Pros: I liked nothing about the service marketing was misleading
Cons: We set up for a rental they asked for payment and license information. Credit cards are under my wife's name she holds no license. We were using my license they booked our pick up for 6am. We arrive at avis to be told credit card and license must have the same name. We couldn't get the rental and were told the pre paid amount was not going to be refunded to us.
10.0 Excellent
2 May 2016
Pros: Quick
Cons: Nothing
6.4 Good
7 Jun 2016
Adequate
Pros: The place was easy to find on Waze
Cons: Service staff wasn't able to answer some of my questions.
6.0 OK
16 Aug 2016
Easy drop-off
Pros: Easy time dropping off the car.
Cons: I had to wait a bit bc there was some sort of problem with another customer.
6.0 OK
9 Aug 2016
Got where Iwas going
Pros: Nothing
Cons: Details, like the use of the easy pass, was not explained. The car I was promised was not available so I had to pay for an upgrade or wait for my rental. Enterprise rental would have upgraded me for free.
8.0 Good
17 Aug 2016
Pros: car was clean and full
Cons: waiting for the clerk took a long time, after hours on a plane the last thing I want to do is wait in line for a car.
10.0 Excellent
21 Dec 2015
Great service, would use again!
Pros: This was my first time renting a car, so I was definitely less than confident about how the whole process worked. The Avis rental in Queens was awesome! My sales person was friendly and helpful, and the facilities were nice and clean.
Cons: The price was much higher than the suggested price on Kayak. My Uber couldn't find the location - this isn't Avis' fault, but plan extra time if you're not coming from the airport. They did not have a Chevy Suburban, despite the fact that that was the vehicle I reserved. They did offer a comparable Ford Expedition, which was good enough for my situation, but if you wanted a specific car, that may be an issue. Additionally, I tried call ahead with a few questions, and the number listed didn't work.
10.0 Excellent
2 Jan 2016
Pros: Service was great and quick. Vehicle was perfect for the money. Ease of rental, pick up, drop off and transport from airport was quick and easy. Excellent experience
Advantage
advantage
Car hire reviews:
Mediocre (3.3, 16 reviews)
Car hire locations in New York:
2 locations
Advantage
Locations in New York
45-01 20th Ave
(800) 777-5500
JFK AIRPORT
(800) 777-5500
  • 2.9
  • 3.4
  • 4.0
  • 2.9
  • 3.3
Recent reviews
2.0 Poor
25 Jul 2016
Cons: They don't sell insurance to locals.
6.4 Good
22 Jun 2016
Cons: Hard to find, my maps app directed me to the old building down the street and it took a while to find the current building.
7.2 Good
14 Jul 2016
Super slow check in // Advantage Doesnt Provide In
Pros: Value, size and cleanliness of vehicle
Cons: Super slow check-in; did not know u needed ur own personal insurance to rent from them (fortunately I had my own but this is a new development as Im not a car owner and my company purchased for me as I travel often)
2.0 Poor
16 Jul 2016
Unacceptable Service
Pros: Nothing
Cons: I arrived after reserving a car online only to be told that there were no cars available because they do not take same day reservations. Then the person walked away from the counter, no apologies or suggested resolutions. They also charged my credit card and I still have the charge on my card a week later.
4.8 OK
19 Jul 2016
could be better
Pros: big spacious vehicle reasonable price
Cons: car was properly maintained or pre-inspected took over an hour poor customer rep at location
2.8 Mediocre
21 Jul 2016
Cons: Service was awful. Long lines no matter what time of day, understaffed, and those that do work here have no sense of customer service, and some of them were quite rude. the place was disorganized and dysfunctional. Car smelled like marijuana. Shuttle bus runs infrequently and sporadically. will never use this office again.
2.0 Poor
25 Jul 2016
You must provide your own car rental insurance to
Cons: They don't make this clear when reserving a car. Caused a huge hassle for me. Woman at the counter (NYC) was very dismissive and unhelpful.
8.0 Good
7 Aug 2016
Cons: I waited for 20 mins. To be assisted by the advantage person. There only 1 person assisting everyone. The car is good and clean
2.0 Poor
8 Aug 2016
Advantage takes advanatge of customers
Pros: Nothing. I plan on reporting Advantage to the Better Business Bureau.
Cons: I was not able to rent a car. Spent an hour finding the rental online. Was told I had successfully rented a car. Rented a car2go to arrive at the car rental place (25 min). Stood in line for 40 min, and then was told I didn't have car insurance so could not rent a car and there was no way to purchase insurance at that office. Then had to drive back to my neighborhood and fond another car rental location. On top of this the agents told me I would not receive a full refund. I would have to waste another 30-1 hour of my time calling carrentals.com so that they wouldn't charge me $50 for swindling me. Stop working with this company until they fix this. I should have read their yelp reviews because they say it all. This also happened to 2 other people while I was there.
2.0 Poor
9 Aug 2016
total shitshow at the airport due to everyone bein
Pros: nothing
Cons: I had my reservation prepaid and bought collision insurance with it and when I showed up, I was faced with long lines filled with angry customers. They were turning everyone away due to lack of liability insurance and people were pissed because they had waited over an hour in line. Really unmotivated workers and terrible customer service. I couldn't do anything about it and had to almost pay double just at a competing rental agency nearby. WTF.
Hertz
hertz
Car hire reviews:
Good (6.2, 11 reviews)
Car hire locations in New York:
56 locations
Hertz
Locations in New York
11 Cliff St
2129223590
120 West 21st Street
2122346400
126 West 55th Street
135-30 140th Street
14-26 South William Street
2122346400
140 East 56th St
2129223590
145 West 47th Street
+1 212 682 7359
148 W 83rd St
+1 877 283 0898
157 West 83rd Street
160 E 87th St
+1 866 434 2226
179 W 68th St
+1 212 234 6400
18 Morton Street
20 Morris St (lower)
200 W 79th Street
2129223590
200-120 West 71st Street
2122346400
203 E 61st Street
2122346400
213 East 43rd Street
2122346400
214 West 88th Street
2122346400
22 Marine Air Terminal
222 East 65th Street
2122893101
222 W 14 Th St
2122346446
235 W 22nd Street
2122346400
237 W Thames St
2122346400
250 West 50th Street
2122346400
263 W 52nd St
+1 866 434 2227
267 West 47th Street
2122346400
279 Avenue C
2122346400
299 Pearl
2122893101
306 W 95th St
2122346400
310 E. 48th St.
310 West 39th Street
2122346400
315 East 38th Street
2122346400
323 West 34th Street
325 Avenue C
2122346400
33 West 28th Street
2122346400
337 E. 64th St.
339 South End Ave
+1 866 434 2226
350 West 50th Street
2122346400
355 East 76th Street
376 Greenwich
2122346400
38 West 33rd Street
2122346400
403 Lafayette St
404 W 37th Street
2122346446
415 W 70th St
2122346400
423-431 W 23rd Street
2122346400
4320 Broadway
500 West 43rd St
527 East 14th Street
2122346400
528 East 20th Street
2122346400
536 E 88th St
2129223590
58 West 58th Street
2122346400
70 West 92 Street
2122346400
9 West 31st Street
2122346400
99 Charles St
+1 866 434 2227
Building 318
One Penn Plaza
2124865065
  • 6.2
  • 5.6
  • 6.4
  • 6.9
  • 5.8
Recent reviews
9.6 Excellent
3 Apr 2016
Pros: Customer service was great. I got upgraded to a nicer car for free. The pick up and drop off process was very smooth.
9.6 Excellent
4 Jun 2016
Great service
Pros: The Hertz reps at both pickup and drop off were pleasant and professional. That makes all the difference when choosing where to spend your money!
Cons: A little pricey for a one day rental, but I understand it was almost a holiday weekend.
3.6 Mediocre
26 Apr 2016
Worse car ever!
Cons: It was too small. I'll never order an economy-sized car again. We felt like we were driving a toy. You could here everything from the outside. It was so loud we couldn't even play the radio.
4.0 Mediocre
19 Feb 2016
Pros: I received a great rate, then the next day I realized that I made the rental at the north end of the city instead of the bottom, and called to change it. The rate tripled. Then the guy on the phone let me use a promo code, which brought it down to a reasonable price, so I was happy. Then when I picked it up, the car went from $51 to $200!!! I was only using the car for 3 hours. RIDICULOUS. Watch your back.
2.0 Poor
1 Jun 2016
The worst experience I had - missed a three day we
Cons: For some reason kayak and hearts allows to book a car for the time the location closes. I arrived at noon and the place was already closed(my pick up time was noon). No one waited for me. No one called. In a Second our three months in advance long weekend plans ruined. When I call Heartz they said there's not to do. The only option I had was to go to another location and pay 4 times!!!! As much ($150 originally and at the other location the price would have been $650 for three day rental) I couldn't afford it and the rest is history. We had to cancel out hote reservation and my girlfriend and I missed a family wedding. Don't rent from Hertz don't use Kayak and always check when the location closes and make sure your reservation is not for that time. They wouldn't wait or call you and even leave earlier.
5.2 OK
12 Jun 2016
good ride, but not cleaned properly
Pros: The car drove well.
Cons: The car had a black residue on the windshield and front. We didn't notice it when we checked it since it was a wet, black car and the black residue wasn't visible until car had dried. Drugs (not ours) were found in the car by boarder agents when we returned from Canada causing a delay and causing us to have to repack the car. Also the gas tank was not full. We only had to return it filled to the pickup level, but it is much easier to just fill before returning rather than worry about the return level.
2.0 Poor
6 Jul 2016
They did not have my car
Cons: They did not have my car, and so I had to get a Zipcar and pay more than twice the amount that I had budgeted.
8.0 Good
7 Jul 2016
Pros: Great service
Cons: The operator from the 800 number
10.0 Excellent
8 Jul 2016
Personable and efficient staff
Pros: I liked the personnell at this branch of Hertz. The car was ready and waiting for us and this branch at 185th Street in Manhattan had ample space and relaxed staffing. Worth the trip to 185th Street from midtown to pick up the car.
4.0 Mediocre
18 Jul 2016
Pros: I liked that the pick up of the car was in Manhattan. The young man that helped me during the drop off was very polite and professional.
Cons: There was quite a selection of cars in my category on the lot. It seems I got the worst car. I didn't notice how dirty the car was until I was outside in the sunlight.
Enterprise
enterprise
Car hire reviews:
Excellent (9.3, 4 reviews)
Car hire locations in New York:
13 locations
Enterprise
Locations in New York
106 W 24th St
+1 212 647 9777
13007 Merrick Blvd
+1 718 949 5200
139 -24 Hillside Ave
+1 718 526 2200
147 W 83rd St
+1 212 873 7474
214 W 95th St
+1 212 847 8120
221 Thompson Street
+1 212 533 2900
305 E 80th St
+1 646 422 2600
403 E 65th St
+1 212 717 2100
56 Fulton St
2122275050
57 W 53rd St
+1 212 730 6151
667 11th Ave
+1 212 262 3231
83 34 23rd Ave
+1 718 457 2900
Building 69 Federal Circle
+1 718 553 7013
  • 9.5
  • 9.5
  • 9.5
  • 9.0
  • 9.0
Recent reviews
10.0 Excellent
11 Jul 2016
Jay (manager) Enterprise 80th & 2nd is incredible!
Pros: I arrived late (and desperate) an hour after the garage had closed, and Jay opened it back up and got me my car. He gave me a free upgrade and was super friendly. Best service I've ever had from a car rental garage. He chatted with me amicably about my trip and was genuinely interested in what I was saying. When I got back, he remembered me and asked how my trip to Boston was. The car was great as well, clean and no issues. Thanks Jay!! Nicole at the desk was a pleasure too!
9.6 Excellent
29 Jul 2016
Excellent Service, Will Be Back
Pros: Service was outstanding, I should have used Enterprise before...
10.0 Excellent
24 Aug 2016
Pros: very good service
7.6 Good
27 Jul 2016
Pros: Fast
Cons: Over concern with dust on outside of vehicle
Ace
ace
Car hire reviews:
Excellent (9.6, 1 reviews)
Car hire locations in New York:
5 locations
Ace
Locations in New York
200 East 33rd Street
646-650-2500
35 West 170 Street, Inside Tower West Livery
347-226-6936
741 Broadway
646-650-2500
Hilton Hotel JFK Airport
646-650-2500
Holiday Inn LaGuardia Airport
646-650-2500
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 8.0
Recent reviews
9.6 Excellent
26 Feb 2016
Easy and affordable.
Pros: This experience definitely made me more likely to rent a car in the future. Staff was gregarious and helpful, pickup and dropoff were easy, and I was pleasantly surprised by the price. The car was in good condition and very pleasant to drive.
AAMCAR
aamcar
Car hire locations in New York:
2 locations
AAMCAR
Locations in New York
315 West 96th St
888-500-8460
506 West 181st St.
888-500-8480
Action
action
Car hire locations in New York:
4 locations
Action
Locations in New York
144-02 135th Ave
646-650-2500
200 E. 33rd St
646-650-2500
229 W.60th Street
212-784-8700
741 Broadway
646-650-2500
All Car
allcar
Car hire locations in New York:
1 location
All Car
Locations in New York
415 West 45 Street
Empire Rent A Car
empire
Car hire locations in New York:
1 location
Empire Rent A Car
Locations in New York
98-28 Queens Boulevard
+1 718 353 6084
Europcar
europcar
Car hire locations in New York:
2 locations
Europcar
Locations in New York
Proceed To The Advantage Shuttlebus
+1 718 424 8504
Take The Airtrain To Federal Stat.
+1 718 632 1632
National
national
Car hire locations in New York:
5 locations
National
Locations in New York
332 W 44th St
+1 212 575 5400
339 W 58th St
+1 646 692 3999
743 Broadway
+1 212 366 5423
9501 Ditmars Blvd
+1 888 826 6890
Building 308 Federal Circle
+1 888 826 6890
NU Car
nucar
Car hire locations in New York:
1 location
NU Car
Locations in New York
15167 N. Conduit Ave.
718-413-0000
Prestige Car Rental
prestigecar
Car hire locations in New York:
3 locations
Prestige Car Rental
Locations in New York
148e 33rd St
212-679-4747
55 West End Ave & 62nd St.
212-957-1525
72-12 Queens Blvd
718-335-0209
Sunnycars
sunnycars
Car hire locations in New York:
4 locations
Sunnycars
Locations in New York
332 West 44th Street
339 W 58th Street
743 Broadway
9510 Ditmars Boulevard
U-Save
u-save
Car hire locations in New York:
1 location
U-Save
Locations in New York
150-32 North Conduit Avenue
718-565-7222
308 travellers who hired a car in New York gave the car agency they used an average rating of 6.0

Car hire locations in New York

New York
Close
Would you like to save as your currency permanently or for this visit only?
Close