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Value for money
Distance to city centre
|Casablanca Mohamed V|
Distance to airport
|"Perfect housekeeping and friendly staff."||(in 162 reviews)|
|"Affordable and great location!"||(in 111 reviews)|
|"Great Breakfast, efficient staff."||(in 88 reviews)|
|"No hot water in the shower."||(in 20 reviews)|
|"Just a horrible hotel."||(in 41 reviews)|
|"Really low water pressure in the shower"||(in 23 reviews)|
Time of year
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The hotel has a great location, close to everything. We arrived by car, and we were offered free private parking across the street. Hotel room was quite with comfortable bed and working AC. The hotel has all disinfection solutions, you can spray your hand in every corner (elevator, floor).
Good value for money. Good location. Rooms are quite good and confort, perfect mattress and pillows (firm). As a person with back issues I was surprised how good they were. Better than most countries like USA.
Smoking in common areas (common in Morocco) but this hotel has basically just the lobby and the restaurant-bar-everything in one, not so great for none smokers or traveling with children. Staff was not helpful at all. I try contacting them before arriving to make some changes, took them weeks to get back to me with even I email them through here, their official email, calling them, nothing... weeks later they reply "I will check that for you" never got an answer until I arrived and of course they haven't check anything.
We got free upgrades for all 5 rooms we booked, which was a nice surprise! The upgraded rooms were very spacious and had lofts and a sitting room. Very comfortable beds too.
The breakfast area was very hectic and crowded. The food was ok but during the morning rush one had to wait for the dishes to be replenised. Guests had to line up for their coffee at the machine that was very slow. The soap dish in the shower stall was coming loose.
breakfast - pastry was not fresh at all, it was from yesterday or from the day before yestarday wifi didn´t work in the room
Cannot contact with the hotel after booking (to change dates). Try booking message, email, calling them, finally 2 days later they got back to me with a "I will check for you", never got back to me.
THE HOTEL KENZI BASMA offers 113 rooms, including 12 suites, all well-equipped with the latest technology and outstanding comfort, always customizing service to guests requirements. Just a few meters from the Hotel, you will find one of Casablancas liveliest districts, surrounded by museums, the Church of the Sacred Heart, restaurants, cafs and a multitude of shops, handicraft and trinkets or designer mall coexist side by side in this city of distinct contrasts. All rooms have a workspace with broadband high-speed Internet connection, excellent equipment and amenities, personalized service tailor made to guests needs Air conditioning with individual controls Flat screen TV with satellite channels WIFI Personal electronic safe Minibar Direct dial telephone Bathroom with separate bath and shower Separate toilets and bidet Every night the singer and musicians Mustapha Benjelloun gives you appointment in the Lounge Bar at the Kenzi Basma Hotel with many surprises (tapas & entertainment.)
based on 1,988 reviews
Value for money
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Most popular landmarks
- United Nations Square 192 m
- Place Mohammed V 315 m
- Parc de la Ligue Arabe 0.5 km
- Sacré Coeur Church 0.5 km
- Chleuh Mosque 0.6 km
- Central Market 0.8 km