Good to know
|Distance to city centre||1.2 km|
|Nearest airport||Carcassonne Salvaza|
|Distance to airport||4.7 km|
|"Incredibly helpful, thoughtful, wonderful staff."||(in 70 reviews)|
|"Lovely pool in lovely gardens"||(in 11 reviews)|
|"Beautiful hotel in excellent location."||(in 64 reviews)|
Time of year
Show reviews that mention
|amazing and the staff||in 98 reviews|
|amazing location||in 129 reviews|
|amazing views||in 13 reviews|
|bar and cocktails||in 23 reviews|
|beautiful hotel||in 120 reviews|
|car park||in 14 reviews|
|carcassonne||in 43 reviews|
|comfortable bed||in 29 reviews|
|excellent breakfast||in 59 reviews|
|hotel facilities||in 97 reviews|
|hotel with restaurant||in 47 reviews|
|inside the medieval||in 2 reviews|
|large room||in 67 reviews|
|loved the pool||in 16 reviews|
|michelin starred||in 11 reviews|
Location was Incredible. Obviously the historic background made it very special.
Nothing other than the restaurant staff were a bit too serious about a product that was good, but not deserving of patronizing attitude.
The whole castle is recreated with medieval ornaments. The staff drove us from the car park to the hotel due to the steep road. Our superior bedroom was connected directly to a garden. The service was excellent and retailer. I recommend the free guided visit with the knight around la Cité.
The reception of all in special when taking you from parking to inside the walls where the hotel is located
Vert poor breakfast
The location is excellent.
The restaurant is a Michelin star restaurant. In our opinion it doesn't deserve this award. The room is the same room used for breakfast and lunch. Also the food was very average and certainly not, in our opinion, Michelin star standard. When you arrive there is a rail with hangers on it that would be used at a school hall event to hang coats, that sets the tone. The hotel was lovely and would have exceeded expectations if advertised as a four star with a good restaurant but it disappointed for the reasons stated above.
We were made incredibly welcome. Nothing was too much trouble.
The Hotel de la Cité is a magical place located in the heart of the medieval fortified city of Carcassonne and is part of the MGallery Collection. A 5-star hotel located within the walls of Carcassonne, built in the 19th century in a Neo-Gothic style. The hotel has 47 rooms and 13 suites and also features an outdoor pool and shaded park. Discover a hotel where the art of hospitality is paired with gourmet dining from Chef Jérôme Ryon at the Barbacane restaurant.
based on 3,221 reviews
Things to know
- Friendly atmosphere
- Pleasant hotel grounds
- Friendly service
- Professional service
Policies vary by room type and provider.
FAQs when booking at Hôtel de la Cité Carcassonne - MGallery
Where is Hôtel de la Cité Carcassonne - MGallery located?
Hôtel de la Cité Carcassonne - MGallery is located at Place Auguste Pierre Pont, 1.2 km from the centre of Carcassonne. Basilica of St. Nazaire and St. Celsus is the closest landmark to Hôtel de la Cité Carcassonne - MGallery.
When is check-in time and check-out time at Hôtel de la Cité Carcassonne - MGallery?
Check-in time is 16:00 and check-out time is 12:00 at Hôtel de la Cité Carcassonne - MGallery.
Does Hôtel de la Cité Carcassonne - MGallery offer free Wi-Fi?
Yes, Hôtel de la Cité Carcassonne - MGallery offers free Wi-Fi.
Does Hôtel de la Cité Carcassonne - MGallery offer free parking?
No, Hôtel de la Cité Carcassonne - MGallery does not offer free parking.
Does Hôtel de la Cité Carcassonne - MGallery offer free airport shuttle service?
No, Hôtel de la Cité Carcassonne - MGallery does not offer free airport shuttle service.
How far is Hôtel de la Cité Carcassonne - MGallery from the airport?
Hôtel de la Cité Carcassonne - MGallery is 4.7 km from Carcassonne Salvaza. Hôtel de la Cité Carcassonne - MGallery is 39.3 km from Castres Mazamet.
Can you bring pets to Hôtel de la Cité Carcassonne - MGallery?
Yes, Hôtel de la Cité Carcassonne - MGallery is a pet-friendly hotel.
Does Hôtel de la Cité Carcassonne - MGallery have a pool?
Yes, Hôtel de la Cité Carcassonne - MGallery has a pool on-site.
Reviews about Hôtel de la Cité Carcassonne - MGallery
Most popular landmarks
- Basilica of St. Nazaire and St. Celsus 46 m
- Théâtre de la Cité 85 m
- Aude Gate 125 m
- Cité de Carcassonne 131 m
- Château Comtal 162 m
- Medieval City 179 m
|Carcassonne Salvaza||4.7 km|
|Castres Mazamet||39.3 km|
|Gare de Carcassonne||1.6 km|