Hôtel de la Cité Carcassonne - MGallery Collection

5 stars
Place Auguste Pierre Pont, 11000 Carcassonne, Aude, France
Carcassonne, France
+33 4 68 71 98 71
9.0
Wonderful
based on 2129 reviews
2,129 reviews
Mon 13/7
-
Tue 14/7
2 guests, 1 room
Deals from
₹ 25,774
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room, 1 king bed
₹ 25,774
Superior room, 1 king bed
₹ 28,431
Standard Room, bed type unknown
₹ 32,780
29 more Hôtel de la Cité Carcassonne - MGallery Collection deals
29 more Hôtel de la Cité Carcassonne - MGallery Collection deals
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Pool
Building
Building
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Bedroom
Bedroom
Banquet hall
Bedroom
Bedroom
Bathroom
Conference room
Other
Other
Bedroom
Bedroom
Outdoor view
Lounge
Pool
Bedroom
Bedroom
Bedroom
Bedroom
Bathroom
Restaurant
Restaurant
Other
Building
Restaurant
Balcony
Spa
Bedroom
Other
Conference room
Pool
Bedroom
Bedroom
Spa
Bedroom
Living room
Bedroom
Bedroom
Spa
Restaurant
Other
Photos of Hôtel de la Cité Carcassonne - MGallery Collection
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Set a very short walk from Cite de Carcassonne, this award-winning hotel was recently refurbished and features modern rooms with a mini bar, a flat-screen TV and an iPod docking station. It is situated a 15-minute car ride from Carcassonne Salvaza Airport and an airport transfer is provided for guests.

There are a variety of amenities available to guests of Hotel de la Cite Carcassonne - MGallery, such as a rooftop terrace, free Wi-Fi and an outdoor pool. It offers child-minding services, a currency exchange and a reception that operates 24 hours a day. Guests also have the option of relaxing in the Turkish steam bath.

All the cosy rooms at Hotel de la Cite Carcassonne - MGallery provide heating, a bathtub and a DVD player. The bathrooms have a shower, and include bathrobes and a hair dryer.

The hotel features restaurant and bar where guests are able to unwind at the end of the day. Room service is also offered during certain times.

Carcassonne Train Station is within a half an hour walk of Hotel de la Cite Carcassonne - MGallery, and for guests travelling by car there is valet parking. Limoux and Castelnaudary are also a brief car ride from the property.

9.0
Wonderful
2129 reviews

Latest deals for Hôtel de la Cité Carcassonne - MGallery Collection

Mon 13/7
-
Tue 14/7
Classic room, 1 king bed
₹ 25,774
nightly with fees
Classic room, 1 king bed
₹ 25,955
nightly with fees
Superior room, 1 king bed
₹ 28,431
nightly with fees
Double room, bed type unknown
₹ 44,415
nightly with fees
Classic room, 1 king bed
₹ 29,447
nightly with fees
Superior room, 1 king bed
₹ 50,576
nightly with fees
Classic room, 1 king bed
₹ 31,724
nightly with fees
Superior room, 1 king bed
₹ 49,655
nightly with fees
Double room, bed type unknown
₹ 106,371
nightly with fees
Superior room, 1 king bed
₹ 32,101
nightly with fees
King room, bed type unknown
₹ 35,856
nightly with fees
Classic room, 1 king bed
₹ 37,687
nightly with fees
Standard Room, bed type unknown
₹ 32,780
nightly with fees
Superior room, bed type unknown
₹ 34,744
nightly with fees
King room, bed type unknown
₹ 34,963
nightly with fees
Superior room, 1 king bed
₹ 34,190
nightly with fees
Classic room, 1 king bed
₹ 36,123
nightly with fees
Classic room, bed type unknown
₹ 38,522
nightly with fees
Superior room, 1 king bed
₹ 39,461
nightly with fees
Double room, 1 double bed
₹ 104,991
nightly with fees
Classic room, 1 king bed
₹ 39,838
nightly with fees
King room, bed type unknown
₹ 48,739
nightly with fees
Superior room, 1 king bed
₹ 39,848
nightly with fees
Classic room, bed type unknown
₹ 42,965
nightly with fees
Double room, 1 double bed
₹ 56,660
nightly with fees
Deluxe room, 1 king bed
₹ 107,503
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hôtel de la Cité Carcassonne - MGallery Collection

  • Snorkelling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Carpeted
  • City view

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Heated pool
  • Spa
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Massage

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Snorkelling
  • Evening entertainment
  • Windsurfing
  • Shopping

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle

Family friendly

  • Cribs available
  • Kids meals
  • Babysitting/child care services (surcharge)

Workspace

  • Fax/photocopying
  • Desk

Reviews of Hôtel de la Cité Carcassonne - MGallery Collection

9.0
Wonderful
2129 verified ratings
Wonderful
1464
Very good
305
Good
174
Okay
77
Fair
53
Mediocre
29
Poor
28

Summary of reviews

Guests say
Guests consistently praised the hotel's superb location, often highlighting its proximity to attractions and beautiful views. Some guests appreciated the spacious rooms and unique historical atmosphere. However, several reviews mentioned that the service did not meet five-star expectations, with complaints about inattentive or unprofessional staff and issues at reception. Cleanliness and maintenance received mixed feedback, with some guests satisfied and others noting areas needing improvement. The restaurant and breakfast offerings were generally seen as adequate but not outstanding. Overall, the location and historical charm were the hotel's strongest points, while service and upkeep left room for improvement.
AI-generated from customer reviews
Location10 out of 10
Room Size7 out of 10
Cleanliness5 out of 10
Restaurant5 out of 10
Service1.5 out of 10
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8.5
Very good
Bruce and, Apr 2017
Pros (+) LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets
Cons (-) Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water i...
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Location

Place Auguste Pierre Pont, 11000 Carcassonne, Aude

What's nearby

  • Basilica of St. Nazaire and St. Celsus14 m
  • Théâtre Jean-Deschamps92 m
  • Cité de Carcassonne117 m
  • School Museum127 m
  • Aude Gate154 m
  • Museum of Chivalry Arms and Archery167 m
  • Medieval City190 m
  • Château Comtal197 m
  • Hat Museum207 m
  • Narbonnaise Gate267 m
  • La Cite des Oiseaux1 km
  • Castle and Ramparts of Carcassonne1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel de la Cité Carcassonne - MGallery Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel de la Cité Carcassonne - MGallery Collection

  • Where is Hôtel de la Cité Carcassonne - MGallery Collection located?

    Hôtel de la Cité Carcassonne - MGallery Collection is located at Place Auguste Pierre Pont, 1.3 km from the centre of Carcassonne. Basilica of St. Nazaire and St. Celsus is the closest landmark to Hôtel de la Cité Carcassonne - MGallery Collection.

  • When is check-in time and check-out time at Hôtel de la Cité Carcassonne - MGallery Collection?

    Check-in time is 16:00 and check-out time is 12:00 at Hôtel de la Cité Carcassonne - MGallery Collection.

  • Does Hôtel de la Cité Carcassonne - MGallery Collection offer free Wi-Fi?

    Yes, Hôtel de la Cité Carcassonne - MGallery Collection offers free Wi-Fi.

  • How far is Hôtel de la Cité Carcassonne - MGallery Collection from the airport?

    Hôtel de la Cité Carcassonne - MGallery Collection is 4.8 km from Carcassonne Salvaza. Hôtel de la Cité Carcassonne - MGallery Collection is 39.3 km from Castres Mazamet.

  • Does Hôtel de la Cité Carcassonne - MGallery Collection have a pool?

    Yes, Hôtel de la Cité Carcassonne - MGallery Collection has a pool on-site.

  • How does KAYAK find such great Hôtel de la Cité Carcassonne - MGallery Collection hotel deals?

    KAYAK scours the web for all room deals available at Hôtel de la Cité Carcassonne - MGallery Collection in Carcassonne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel de la Cité Carcassonne - MGallery Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel de la Cité Carcassonne - MGallery Collection.

Nearby hotels and places to stay

Closest

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4-star hotel
63% cheaperHôtel Le Donjon - Coeur de la Cité Médiévale8.4 Excellent (4,366 reviews)0.14 kmRestaurant, Bar/Lounge, Room service₹ 13,898+
3-star hotel
Gites De La Cite
8.3 Excellent (200 reviews)0.23 kmWi-Fi₹ 40,837+
3-star hotel
87% cheaperAdonis Carcassonne7.3 Good (7,432 reviews)0.25 kmRestaurant, Free Wi-Fi, Coffee machine₹ 4,855+
4-star hotel
49% cheaperPont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne8.8 Excellent (1,020 reviews)0.31 kmOutdoor pool, Bar/Lounge, Room service₹ 18,813+

Cheapest

See cheapest stays in Carcassonne
3-star hotel
87% cheaperAdonis Carcassonne7.3 Good (7,432 reviews)0.25 kmRestaurant, Free Wi-Fi, Coffee machine₹ 4,855+
4-star hotel
63% cheaperHôtel Le Donjon - Coeur de la Cité Médiévale8.4 Excellent (4,366 reviews)0.14 kmRestaurant, Bar/Lounge, Room service₹ 13,898+
4-star hotel
49% cheaperPont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne8.8 Excellent (1,020 reviews)0.31 kmOutdoor pool, Bar/Lounge, Room service₹ 18,813+
3-star hotel
Gites De La Cite
8.3 Excellent (200 reviews)0.23 kmWi-Fi₹ 40,837+

Most recommended

See most recommended stays in Carcassonne
4-star hotel
49% cheaperPont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne8.8 Excellent (1,020 reviews)0.31 kmOutdoor pool, Bar/Lounge, Room service₹ 18,813+
4-star hotel
63% cheaperHôtel Le Donjon - Coeur de la Cité Médiévale8.4 Excellent (4,366 reviews)0.14 kmRestaurant, Bar/Lounge, Room service₹ 13,898+
3-star hotel
Gites De La Cite
8.3 Excellent (200 reviews)0.23 kmWi-Fi₹ 40,837+
3-star hotel
87% cheaperAdonis Carcassonne7.3 Good (7,432 reviews)0.25 kmRestaurant, Free Wi-Fi, Coffee machine₹ 4,855+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.3 km
Carcassonne Salvaza
4.8 km

Everything you need to know for your stay in Carcassonne

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