Overview

Hotel Excelsior San Marco
Best Housekeeping Staff

Piazzale della Republica 6, 24122 Bergamo, Lombardy, Italy
+39 035 366 111

₹ 5,268+

Overall guest ratings

8.5/10 Excellent
based on 3,212 reviews

Review highlights

  • 9.2
  • 9.0
  • 4.7
  • 4.4

Good to know

  • Nice building
  • Great view
  • Near city centre

Nearby

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    About

    Just 4.1 mi (6.6 km) from the airport, Hotel Excelsior San Marco puts you within a 10-minute drive of Carrara Academy Gallery and Stadio Atleti Azzurri d'Italia. For a bite to eat, guests can check out Roof Garden, one of 2 restaurants, which serves Italian cuisine and is open for dinner. Rooms at this upscale hotel offer LCD TVs, minibars, and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Storage available
    • Concierge service
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 3,212 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
      7.3 "73% found the restaurant service to be one of the best."
    • 6.1 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
      6.8 "Only 68% said rooms were clean enough."
    • 5.8 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
      6.0 "For only 60%, the noise level was all right."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.4 "Value below average."
      1.4 "The price was too high for 86%."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.8 "Pool is below average."
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    Overall rating

    8.5 Excellent
    based on 2,441 reviews
    • 9.0 "Excellent breakfast."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
      7.2 "72% found the restaurant service to be one of the best."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.6 "Internet is poor."
    • 4.0 "Value below average."
      1.3 "The price was too high for 87%."
    • 3.9 "Pool is below average."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    based on 353 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 5.5 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      5.6 "For only 56%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.5 "Only 65% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.6 "Value below average."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    based on 417 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 9.0 "Excellent breakfast."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      6.1 "Only 61% said rooms were big enough."
    • 5.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.1 "Only 61% said rooms were big enough."
      5.9 "For only 59%, the noise level was all right."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.1 "Value below average."
    • 3.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great view"
    "Near city centre"
    data provided by TrustYou

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