Park Hyatt Zanzibar

Shangani Street, Stone Town, Zanzibar, Tanzania, Zanzibar, Tanzania
+255 245 501 234

Cheapest
rate per night

9.0

Excellent
based on 901 reviews
Park Hyatt Zanzibar - Zanzibar, Tanzania
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Compare vs KAYAK |

Provider Nightly total
AMOMA.com ₹ 18,803
TripAdvisor ₹ 19,910
Prestigia ₹ 20,289
AMOMA.com
TripAdvisor
Prestigia

Good to know

Distance to city centre 1.3 km
Location rating 9.7
Nearest airport Zanzibar Kisauni
Distance to airport 7.8 km

Rooms

Check-in
Check-out

King rooms

₹ 19,910+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
₹ 19,910 per night
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Unknown
₹ 20,289 per night
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King bed
₹ 21,805 per night
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King bed
₹ 24,379 per night
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Unknown
₹ 24,379 per night
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Unknown
₹ 25,309 per night
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King bed
₹ 26,152 per night
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Unknown
₹ 26,953 per night
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King bed
₹ 27,812 per night
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King bed
₹ 27,813 per night
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Unknown
₹ 33,959 per night
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Unknown
₹ 35,657 per night
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King bed
₹ 37,429 per night
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King bed
₹ 44,989 per night

Double rooms

₹ 19,661+

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Bed type
Provider
Nightly base price
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Unknown
₹ 19,661 per night
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Unknown
₹ 27,811 per night
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Unknown
₹ 29,884 per night
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Unknown
₹ 36,962 per night

Standard rooms

₹ 21,211+

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Bed type
Provider
Nightly base price
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Unknown
₹ 21,211 per night

Deluxe rooms

₹ 31,683+

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Bed type
Provider
Nightly base price
IMAGE
King bed
₹ 31,683 per night
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Unknown
₹ 32,529 per night
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Unknown
₹ 41,289 per night
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Twin bed
₹ 42,400 per night
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Unknown
₹ 47,786 per night
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Unknown
₹ 51,475 per night
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Unknown
₹ 52,547 per night

Reviews

Pros

Traveller rating

109
17
3
0
0

Time of year

Traveller type

Show reviews that mention

+
beaches are public in 32 reviews
beds are very comfortable in 6 reviews
breakfast was good in 21 reviews
customer service was exemplary in 27 reviews
friendly staff in 82 reviews
good airport in 6 reviews
good breakfast in 49 reviews
good hotel in 46 reviews
great location in 78 reviews
great place in 6 reviews
great rooms in 6 reviews
heart of stone in 13 reviews
hustle and bustle in 4 reviews
locals playing in 2 reviews
location and service in 25 reviews
room was so nice in 37 reviews
sea view in 39 reviews
sea views in 19 reviews
stone town in 36 reviews
  • Excellent
    Aug 2019
    9.6

    Excellent location, great restaurant

    No hand towel in the main bathroom, only tissues (difficult to wipe wet hands with)

  • Excellent
    Aug 2019
    9.2

    The hotel is beautiful. We had an ocean view and kept the door open all night and it was simply stunning. We woke to the local women doing bootcamp on the beach in their hijabs and it was delightful. The management were exceptional and introduced themselves individually to us in case we needed anything. When we wanted to send some of our belongings back to Australia they were so helpful. We loved the pool area and after 2 weeks on safari, we adored this hotel. It gave us the refreshment we needed to travel on to Egypt.

    The bar staff were so slow! Over an hour to get a Margherita at the pool is ridiculous and beers always arrived warm. However a local from Dar gave us a great tip - ask for an ice bucket with your beer and all will be fine.

  • Excellent
    Jul 2019
    9.6

    Breakfast was a fantastic spread! Many thanks to the general manager Nicholas for going out of his way to make us so comfortable. The staff was fabulous looking after us.

  • Good
    Jul 2019
    7.9

    Thank you for the birthday surprise cake. It was much appreciated.

    Bed making needs improvement. There needs to be two sheets (linen) a fitted and flat sheet

  • Okay
    Jul 2019
    5.4

    Location

    We were promised a bottle of sparkling wine in our room on arrival as it was our honeymoon but this was not provided. No big deal. The service at the bar / restaurant was worst I have ever experienced in a 5 star hotel. 15 minutes between providing the menu and taking our drinks order. Red wine was being kept on ice so it was served ice cold. Our food took ages to arrive and when it did arrive it did not come with any of our side orders. They had forgotten. Side orders were provided 20 minutes after we finished our main meal. The restaurant was not busy. That evening we rang reception to ask about the sparkling wine and were told they would call us back. No response. We inquired on our way out to dinner and were met with a shrug of the shoulders. When we returned from dinner we asked again and they said they would send it to our room immediately. Unless we inquired again, the hotel staff would have continued to simply ignore us. 1 hour later and it still had not arrived to room. We had to call reception again. The next day we asked for some change at the bar as we only had large notes. We were told no. We asked at the reception and again were told no. This is meant to be a $500/night 5 star hotel but yet they could not handle such a simple request. We had a drink that night in the bar and ordered two glasses of red wine. 6 times the waiter returned to our table to confirm the order. Eventually he advised that the wine was not available so we ordered different wine. Again the red wine was served ice cold despite the hotels website boasting of their prestigious sommeliers. The robes in the room were torn and there was blood on the moaquito net around the bed. Despite all of the above, it is a beautiful hotel in an excellent location with spectacular views. Sadly the service is poor or maybe we simply weren't important enough guests as staff seemed to swarm to certain guests. It may be the most expensive hotel in stone town but definitely not the best.

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About

Overview

Seated majestically on the beachfront in Stone Town, a designated UNESCO Heritage site, the architecture reflects its Swahili culture with a unique blend of Arab, Persian, Indian and European elements. Featuring 67 spacious guest rooms including 11 suites, brilliantly combing contemporary style and timeless regional accents.

Hyatt

more

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 901 reviews

9.7

Location

9.5

Vibe

6.2

Bar

3.9

Value

Things to know

  • Spacious rooms
  • Friendly atmosphere
  • Nice building
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Babysitting or child care
Car hire
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Outdoor pool
Scuba diving
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Free parking
Designated smoking area
Storage available
Beachfront
Terrace/Patio
Disabled access
Lift
Massage
Library
Business centre
Laundry facilities
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Wedding services
Currency exchange on-site
Hot tub
Airport shuttle

Photos

Park Hyatt Zanzibar - Zanzibar - Building All photos (35)
Park Hyatt Zanzibar - Zanzibar - Balcony Balcony (1)
Park Hyatt Zanzibar - Zanzibar - Banquet hall Banquets (3)
Park Hyatt Zanzibar - Zanzibar - Bar Bar (1)
Park Hyatt Zanzibar - Zanzibar - Bathroom Bathroom (3)

Location

Most popular landmarks

  • Stone Town Beach 202 m
  • Old Fort 346 m
  • Forodhani Gardens 351 m
  • House of Wonders 0.4 km
  • Stone Town 0.7 km
  • Slave Chambers 0.7 km

Zanzibar travel guide

Learn about Zanzibar on KAYAK

Getting around

Zanzibar Kisauni 7.8 km
Dar Es Salaam 79.3 km

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