Hotel is tired. Carpets in halls filthy. Advertised hot breakfast was coffee, toasted bread and bagels. No brown bread. Staff gave lame excused. No reduction in room rate.
3 stars
Garden Place Hotel
6615 Transit Road, Williamsville, NY 14221, United States
Williamsville, NY
See location+1 716 635 9000Photos of Garden Place Hotel
Overview
Garden Place Hotel provides comfortable rooms and a spa and wellness centre, and is located within a 10-minute drive of Buffalo Niagara International Airport. It also offers a free shuttle service, free Wi-Fi and a Jacuzzi.
The hotel provides an around the clock reception, plus a sauna and an express check-in and check-out feature. For added convenience, it offers a concierge, laundry facilities and a limousine service.
There are 166 rooms at Garden Place Hotel, each offering all the essentials to ensure a comfortable stay. They are also equipped with a refrigerator and a hair dryer.
The hotel is a convenient base to discover nearby Niagara River and Buffalo Zoological Gardens, as well as everything the local area has to offer. Entranceways at Main Street at Lamarck Drive and Smallwood Drive is a short drive away.
Latest deals for Garden Place Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Garden Place Hotel
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Dustbins
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Spa bath
- Hairdryer
- Toilet
- Private bathroom
Pool and spa
- Spa and wellness centre
- Massage
- Hot tub
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Golf
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Alarm clock
- Cleaning products
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Storage available
Outdoor
- Garden
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Garden Place Hotel
7.5
Good
2332 verified ratings
Wonderful
967
Very good
392
Good
233
Okay
165
Fair
180
Mediocre
102
Poor
293
Summary of reviews
Guests say
Guests appreciated the hotel's location and some aspects of the service, but many expressed dissatisfaction with cleanliness, outdated facilities, and service issues. Several reviews highlighted concerns about the state of the rooms and the lack of proper responses from staff regarding complaints.AI-generated from customer reviews
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Score by provider
7.5 out of 10
1239 reviews
7.3 out of 10
604 reviews
7.9 out of 10
203 reviews
8.1 out of 10
4 reviews
All reviews
Pros (+) Comfortable, We had a Jacuzzi suite. We had a good time the room was OK.
Cons (-) We found paraphernalia from the inside of cigars on the night stands. We also found cobwebs and dirt pouring out of the air conditioner under the window. And at 3:00 p.m. After all the house cleaning staff was gone we were in bed sleeping I heard a knock at the door didn't respond because our do not disturb light was on and I heard another knock and then all the sudden somebody just comes quietly ...
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Pros (+) This is myself and Husband's second time staying at your beautiful hotel. The property is real beautiful! The complimentary breakfast was better than most hotels. The next time we are in the area we will definitely stay here again.
Cons (-) I do not like that your hotel does not have an indoor pool.
Pros (+) Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room.
Cons (-) The bed was a little uncomfortable. Any movement at all translated to an earthquake.
Location
6615 Transit Road, Williamsville, NY 14221
What's nearby
- Eastern Hills Mall2.7 km
- Glen Falls4.3 km
- Millard Fillmore Suburban Hospital5.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Garden Place Hotel
Low season | May |
|---|---|
High season | November |
Average price (weekend night) | ₹ 7,726 |
When to book a room at Garden Place Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in WilliamsvilleGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 3.9 km |
Nearest airport | Buffalo |
Distance to airport | 3.0 km |