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2.0
Atlanta airport location drastically over booked cars. I waited in line for an hour and forty five minutes to pick up a car I had reserved several weeks in advance.Reviewed 22 Mar 2023
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2.0
They didn't have any cars and said it would be two weeks to see a refund.Reviewed 6 Mar 2023
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8.0
Very long line for pickup.Reviewed 3 Mar 2023
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2.0
You took my reservation then canceled itReviewed 27 Feb 2023
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2.0
They oversold the number of cars to the point where it took an hour to stand in line, then another hour just to get the car.Reviewed 21 Feb 2023
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2.0
Although I reserved and paid for a car in advance, they had no cars when I and about 40 others arrived. They said it would be a 6-8 hour wait for a car. They did not even apologize. They acted very unethically. I will not rent a car from them at this location again.Reviewed 20 Feb 2023
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2.0
A disaster. While every other car company had no line, Thrifty had a 2-3 HOUR LINE TO PICK UP THE CAR. Disgraceful. I has to book with a different rental company on the spot or my travel plans would have been ruined. Will never use Thrifty again.Reviewed 19 Feb 2023
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2.0
Thrifty canceled my reservation, via text message, the day before my trip due to no vehicles available. They advised to contact my booking agent for a refund. So please refund my card for the prepaid rental.Reviewed 13 Feb 2023
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2.0
When I got to the counter, the said no more cars. 5 hour wait. Had to take Ubers…..Reviewed 8 Feb 2023
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10.0
Great experienceReviewed 7 Feb 2023
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2.0
The wait at the counter was over 2 hours!!! There were 60 people ahead of us and only two agents working the counter. We were told it is always that way at Thrifty in Atlanta. We did not use the car Had we waited in that line, we would have missed the appointment for which we flew into Atlanta. How do I get a refund as that car was not used?Reviewed 19 Dec 2022
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2.0
They didn't respect my reservation and discriminated against me.Reviewed 5 Dec 2022
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