Located in Rocky Point, this aparthotel is within 3 mi (5 km) of The Upper Tampa Bay Trail, Cypress Point Park, and Rocky Point Golf Course. Raymond James Stadium and Westshore Plaza Mall are also within 6 mi (10 km).
Pros: Room was spacious and clean. Cons: I was there for 3 nights and room service did not come by once. i finally had to call the front desk to get some more toiletries, soap and towels.
Pros: This was our second visit and it was clean and relaxing.Cons: The young man at the front counter seemed like he wanted everyone to just leave him alone. The rest of the staff were friendly and very nice to be around.
Pros: Beautiful setting. Quiet and relaxing. Cons: The young man at the counter in the day shift was a a... All the rest of the staff was friendly and helpful.
Cons: Horrible experience, room flooded 1st night. Negative and unprofessional response from manager/ front desk. Front desk clerk complained about management not caring about facility or clients. Highly disappointed!!!
Cons: We had rats eat a half an apple and as well leave droppings on the kitchenette floor. When we woke up in the morning, my wife immediately got dressed and left. I called the manager who said "sorry". Because of this, I sent pictures and sent a note to the county health department.
This should not be a hotel that kayak has in their inventory or makes representation. If I could, I would post the pictures so that you too can be disgusted.
Bedbugs...lied about refunding my money Pros: NothingCons: We found bedbugs shortly after checking in. We went to the front desk and asked for a refund. We were assured that we would not be charged and since the hotel staff claimed she could not print a refund receipt because she had cleared us from the system, we settled for a hand written note saying we would not be charged. I am still trying to get a refund for the charge on my credit card...
Pros: Everything. Cons: I didn't like the small pool or the balcony.
Great for multiple people - two bedrooms, 3 beds +Pros: Lots of room, clean.Cons: Breakfast (included) was space and poorly presented. Shower nozzle in one of the 2 bathrooms sprayed water over the curtain...neither were a problem.
Pros: NouthingCons: Everything
Poor customer service Cons: Poor service
Avoid this place at all costsPros: priceCons: Complex was filthy and the rooms were dirty and in need of significant maintenance.
Pros: Kitchen, sofa, quietCons: Internet connection was unacceptable. Could never stay there because of this.