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Citadines Xinghai Suzhou
Best Service Friendliness

58 Xinghai Street, Jiacheng Garden, Suzhou 215021, China
+86 512 8885 8288

₹ 3,967+

Overall guest ratings

8.7/10 Excellent
based on 1,096 reviews

Review highlights

  • 8.8
  • 8.6
  • 8.0
  • 5.0

Nearby

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    About

    Located in Suzhou (Wuzhong), Citadines Xinghai Suzhou is convenient to Gate to the East and Jinji Lake. This 4-star hotel is within close proximity of Suzhou University and Suzhou Culture and Arts Center.

    Rooms

    Make yourself at home in one of the 167 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Citadines Xinghai Suzhou. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,096 reviews
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
      8.9 "Management was excellent, said 89%."
      8.6 "86% were impressed by the laundry service."
    • 8.0 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      7.8 "Near to public transport, according to 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."

    Overall rating

    8.8 Excellent
    based on 175 reviews
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.7 "Great service."
      8.3 "83% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Location is great."
      7.9 "Near to public transport, according to 79%."
    • 7.5 "High value."
    • 6.7 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.6 "Only 66% said the rooms were modern."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
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    Overall rating

    8.8 Excellent
    based on 284 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.3 "83% thought it was clean."
    • 8.4 "Great service."
      8.2 "82% thought the service was very professional."
    • 8.1 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 6.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 548 reviews
    • 9.0 "World class service."
      8.3 "83% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.7 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.2 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "Near to public transport, according to 82%."
    • 7.3 "High value."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 6.3 "Breakfast is mediocre."

    Overall rating

    7.9 Good
    based on 87 reviews
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.7 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews


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