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Close to own private beach, beach cafe, aqua park slides, facilities for children, lunch and dinner. cafe snack bar had super pizzas. All the guest relations ladies were superb and helpful. The buffet staff were great and extremely hard working
The reception staff apart from the manager were aloof and cold. The receptionist man who checked me in to my rooms was rude, impatient and aggressive even though I repeatedly explained I had booked two rooms for 2 adults and 3 children he kept sayig I had only booked two guests. I think he expected me to pay for a third room for my two year old child! After accepting the mistake was theirs not mine, I was checked in with no apology. Buffet restaurant had poor air conditioning. It was too humid and uncomfortable inside even early in the morning. Power cut happened twice in my building. First time power was restored within 15 minutes. Second power cut happened on our last day about 8.30am, and was not restored even after 1 hour when I returned to check my rooms for any belongings I forgot.
Location and hotel’s territory, staff, homemade bread and iran on the beach
Old facilities, deficit of places in the canteen, poor service and food quality in “seafood restaurant”
The Manager of the hotel was very accommodating considering the upset that was caused on arrival.
The Staff were very rude, constant language barrier, hotel full of very rude Russians. Food choice compared to sister hotel Alba Royal, was awful. After paying for all inclusive in this hotel the only thing we did was sleep here, we ended up paying for 7 days entry into Alba Royal were we couldn't fault a thing!
Nestled on the beach, this Side property is within 1 mi (2 km) of Süral Shopping Center and Side West Beach. Aquapark is 1.4 mi (2.3 km) away.
based on 1,257 reviews
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- Clean hotel facilities
- Pleasant hotel grounds
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Most popular landmarks
- Side Müzesi 8.1 km
- Antik Tiyatro 8.1 km
- Apollo Tapinaği 8.2 km
- Manavgat Şelalesi 12.3 km
- Titreyengöl 13.7 km