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The Terrapin Inn

795 Rainbow Blvd., Niagara Falls, NY 14303, United States
+1 716 284 9778

₹ 3,472+

Overall guest ratings

5.9/10 OK
based on 1,132 reviews

Review highlights

  • 7.6
  • 3.9
  • 3.4
  • 3.1

Nearby

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    About

    The establishment comprises a total of 55 accommodation units. Services and facilities at the hotel include internet access, wireless internet access and a dining area. Guests arriving in their own vehicles can park in the car park.The establishment offers non-smoking rooms and smoking rooms. All accommodation units feature air conditioning and a bathroom. The accommodation units offer a double bed. A safe and a desk also feature. A fridge, a microwave and tea and coffee making equipment contribute to a comfortable stay. Each accommodation unit offers internet access, a telephone, a TV and wireless internet access. A hairdryer can also be found in each of the bathrooms.Sport and entertainment options are available at the establishment. The establishment offers an indoor pool.The establishment offers the following bookable meals and board options: breakfast and B & B.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    based on 1,132 reviews
    • 7.6 "Good location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 3.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 3.4 "Breakfast is below average."
    • 3.1 "Awful rooms."
      3.4 "66% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
      1.1 "Air conditioning was criticized by 89%."
      2.5 "75% had problems with the shower."
      0.9 "91% were unsatisfied with the kitchenette."
    • 2.9 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      3.3 "67% said the bathroom was dirty."
    • 2.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    6.1 Good
    based on 418 reviews
    • 7.6 "Good location."
      9.0 "90% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.3 "87% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 3.7 "Breakfast is below average."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.8 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.6 "Awful rooms."
      3.2 "68% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% thought the tv was sub-standard."
      0.9 "91% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    6.0 OK
    based on 656 reviews
    • 7.8 "Good location."
      9.2 "92% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 4.1 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 3.9 "Pool is below average."
    • 3.5 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      1.6 "84% thought the tv was sub-standard."
      2.9 "For 71%, the rooms looked old."
      0.9 "91% were unsatisfied with the kitchenette."
      0.9 "Air conditioning was criticized by 91%."
    • 3.3 "Breakfast is below average."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.3 Good
    based on 56 reviews
    • 6.8 "Service is ok."
    • 4.2 "Not very comfortable."
    • 3.5 "Breakfast is below average."
    • 3.1 "Awful rooms."
      2.2 "78% complained about the bathroom."
      3.4 "66% said rooms were dirty."
    • 2.8 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
    data provided by TrustYou

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